At times clicking on the screen of the machine you are connected to does not work. Also, at times there is no notification of connection loss.

Very impressed with the setup and how it connects with minimum effort. Really good to get your computers connected remotely without faffing around.

Amazing speeds and reliability, great even on iOS and Raspberry Pi, and does everything we need in a secure environment.

I find it very useful and helpful in my current business and I recommend it for personal and business use. Solving the little cons could make it the leader on the market.

Its greatest strength apart from the quality of the remote access is its ability to work without the need to install, which is a boon for clients that do not have install access.

The ease of use and reliability is excellent, providing great user  experience.

Easy to install and use, it is a reliable software under good speed internet connections and it is pretty secure and free for personal use.

Installation is super easy and connections are perfect. It is very lightweight compared to teamviewer.

Easy to use and extermely powerful remote support solution. Video, file sharing are of good quality.

It's not web based, so you have to download something locally. This is at worst mildly inconvenient, as the download is zippy.

Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

Very well finished tool compared to other free and paid solutions. It has the basic functionalities to help the helpdesk team.

The whole experience I had with the app was in general very good. I used it in my old consulting work where I worked as a help desk and used it only this tool to access the client's machine.

Its great for remote support and allows support reps to connect and fix your PC whilst you watch. I love that I have to authorize a connection first and this is great for security.

There is no negative things in my mind but it very very rarely gives weird error and connection drop.

It's ease of use is to fascinating to me and has saved me a lot of time, stress and cost in moving from one place to another for little issues.

I am very pleased with the speed of Anydesk application. I hope it always stays like this.

I use a lot this software and if very important for my work, works great and the functions is very fast and easy to use.

I like that I have to authorize any connection to my machine and this is great for security.

My overall experience with anydesk is very positive and i will always recommend this tool for those who want to work from remote access. It is secure and reliable program and very inexpensive.

Great Remote Access Program, met all my needs, super easy to use and install, you can do everything on any desk without complications, great remote access software.

Very few times there was an interruption in the connection, but I believe it was due to the interruption in the internet connection on one of the devices.

The integrated chat, help in support. Unmonitored access with password.

The graphical interface is clean, friendly and quiet to use and without problems. The Anydesk community is super collaborative and is always helping with questions and troubleshooting.

They also have a phone app so you can remote into a computer while on the go. Navigation is pretty good on mobile so it’s definitely usable.

The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection.

I loved this software it is easy to operate and vary inexpensive.

Sometimes the connection gets lost and i have to connect it again, so that i dont like about it.

GitHub is the world's largest community of developers to discover, share build better software.

Sometimes the connection is lost in between and we need to reconnect again and again. Not sure if its because of network issues.

It has limited functions. If your pc has low configuration , It will see slowness and lag problems.

Lags with the clipboard feature sometimes making copy and paste difficult, mobile version is not as simple as desktop version and cursor handling on mobile makes it more difficult to use on mobile.

Effectively  & efficiently connects with clients remotely.

It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

Excellent integration, full functionality, requires customization.

We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means.

But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB.

Nice Software, nice People, nice co-customers. High volumes of items get a little expensive, so think before discover.

Fair pricing and a flexible, well skilled and fast support team made it easy to run JDisc.

The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly.

Sometimes we faced problems with the update to a new Version.

The updates were published in a very short timeframe and for that I truly appreciate their customer service and customer focus. JDisc It's easy to install and it has a powerful engine.

Easy to install and administrate. You have a quick return on invest.

Which let you do everything from JDisc without installing anything on the systems themselves. The only drawback is the time you need to configure it and the mistakes you can make.

There is no need to customize JDisc for retrieving information, we do not need at a certail stage. But we have the posibility to.

At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems.

The user interface is well designed, intuitive and very responsive. Data that has been gathered is in good shape and correct.

Support adds unknown SNMP devices within weeks when providing snmp-walks. With the available API and reports, JDisc fills a Configuration Management Database very well.

And we want to get automatically new devices into it. This tool saves nearly 1,5 personal ressource for mantaining the cmdb.

JDisc gets really good, accurate and reliable data; generally beyond what I have seen in other tools.

Environment discovery in perfect price/value relationship.

A GraphQL API offers a possibility to query data like other REST APIs. The software is continuously updated and brings beside of new features, minor fixes also more patterns for device identification.

Custom reports allow to export any information based on a rich criteria builder. Advanced users can query the underlying database directly as the database schema is available if wanted.

Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned.

Euro

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface.


Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing.


Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption technology and more. The product can either be deployed on-premise or hosted on the cloud. It is available on a monthly subscription and support is extended via documentation, phone and email.



LongDescription

Support Ticket Management

Whiteboard

Surveys & Feedback

Access Controls/Permissions

Session Recording

Remote Printing

Print Management

Collaboration Tools

File Transfer

Self Service Portal

Screen Sharing

Mobile Access

Unattended Access

File Sharing

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Remote Access/Control

Multiple Monitor Access

Session Transfer

Troubleshooting

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 8

Windows 10

Solo (feature set for single-person companies): €14.90/month
Standard (feature set perfect for starting with a team license): €29.90/month
Advanced (advanced feature set to support additional business needs): €79.90


Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AnyDesk

Documentation

Videos

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.


JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.


JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active directory information. It synchronizes with active directory and assigns devices to the respective active directory objects. It also identifies primary virtualization technologies.


JDisc Discovery is available via a one-time payment, a yearly subscription or a single project license. It provides on-site, phone and chat-based customer support.



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