They go above and beyond to satisfy their customers. And their support in these crazy Covid times as been priceless, supportive and amazing.

What I like most about CloudCall is how user friendly it is. What I LOVE ABOUT CLOUDCALL, is there amazing customer service.

This software and UI is horribly clunky, slow and a burden to attempt to navigate through constantly.

This can make it a struggle to place calls out and/or recieve calls. Click to call sometimes stops working as well.

Their Tech Support Team is terrible. From the very beginning with the onboarding to every day issues, they are unresponsive.

It is antiquated tech over at Synety. And no API's to other softwares.

Cloudcall is probably one of the best cloud based products I have used. The call quality is excellent, it's simple, dependable.

It's very easy to install and easy to use in that you can now click on the phone number shown in Bullhorn to call a candidate rather than having to type the number on a dial pad.

The phone app is great, you can use international alias numbers which is very useful for doing business internationally.

Save a tremendous amount of time when high volume dialing.

I love that the callerID pops up so quick, its conveniently on my desktop and not just on a phone. Its easy to find people, and its easy to transfer/forward calls.

Seamless system, I have not had any connection issues since I began using this product. Easy user face to navigate as well.

The best part is about their technical support team, they are very responsive and helpful, always provide good suggestions and follow up. I am very satisfied with the product and service.

The ability to monitor, whisper and barge on calls greatly helps when training new staff and during call quality checks, both remotely and in the office too.

The cons above are really the reason we left but a terrible experience leaving Cloudcall as a provider.

We used CloudCall integrated with SalesForce. It made high volume dialing easy as one click.

It's embedded perfectly into Salesforce. You can log and mark all calls seamlessly.

As mentioned before if there are ever any issues they are resolved quickly and efficiently.

The ability to listen to calls and speak to my team without the client/candidate hearing has meant quality has been improved quicker than ever.

But the issue of lagging and choppiness drives me crazy on a day to day. If management didn't force us to do so, I wouldn't use CloudCall.

Frequent dropped calls, outages, headset issues, and finally - all of our numbers have been showing up as spam or scam for a month with a fix promised and not delivered.

It has a great integration with our Salesforce product. Easy to maintain and config.

Great software system and syncs with our CRM system perfectly.

This causes many awkward pauses and a lot of talking over one another. I had the connection rerouted from my wifi to my cell, so I'd only be using the cell network, but the problem persists.

The software is easy to use and great access to all features and capabilities of the integration.

Cloudcall is great that it integrates with Bullhorn and inserts calls and text messages right into our client/candidate records.

I was told by management that the price was a bit high, which is why we ended up switching to a different product before coming back. So I guess I could say I don't like the price.

I used CloudCall every day to reach out to candidates. I have had a good experience and find the 1 click calling saves a lot of time.

The support team is excellent. I've had many pleasant correspondences with them and they truly do try to help.

We can't wait to get out of our contract with Cloudcall. Unfortunately, despite our unhappiness they are refusing to let us out early so we're stuck.

Great product, low maintenance and easy to use.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

I had a great experience with this software. It is user friendly and save time and money.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

The ability to connect to other PC remotely and control it is just amazing, the live chat  is also good.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

It has been great to use it. It is very user friendly which gains more confident we are using it right.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business
Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control
Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits
Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are
Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration in the market, we bring people and technology closer together. 

CloudCall. The closer the better.

www.cloudcall.com
sales@cloudcall.com
Boston, MA, London & Leicester, UK, Melbourne, AU

LongDescription

Real-Time Analytics

Call Tagging

Softphone

Access Controls/Permissions

Activity Tracking

Employee Directory

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Call Recording

Call Logging

Calendar Management

Customizable Fields

Collaboration Tools

Local Caller ID

On-Demand Recording

Call Center Management

Progressive Dialer

Data Import/Export

VoIP

File Transfer

Call Routing

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Outbound Call Center

Mobile Access

Real-Time Data

Inbound Call Center

Ring Groups

Call Scripting

Phone Key Input

Hotkeys

Call Reporting

Queue Management

Multiple Scripts

Predictive Dialer

Activity Dashboard

Computer Telephony Integration

Multi-User Collaboration

Knowledge Base Management

Telemarketing Management

Real-Time Chat

Chat/Messaging

Interaction Tracking

Manual Dialer

Multiple Parties

Real-Time Reporting

Power Dialer

Reporting/Analytics

Contact Database

Monitoring

Employee Activity Monitoring

Call Monitoring

Archiving & Retention

Campaign Management

SIP Trunking

Online Voice Transmission

Automated Routing

Multi-Channel Communication

Unified Communications

Call Conferencing

Call Tracking Metrics

For Cloud Phone Systems

Automatic Outbound Dialer

Commenting/Notes

Call Transfer

Surveys & Feedback

Caller Profiles

Performance Management

Customizable Reports

SMS Messaging

Real-Time Monitoring

Workflow Configuration

Single Sign On

Communication Management

Call List Management

Self Service Portal

Call Queues

Performance Metrics

Call Center Integration

Role-Based Permissions

Real-Time Notifications

Workflow Management

Real-Time Updates

Caller ID

Alerts/Notifications

Reporting & Statistics

Service Level Agreement (SLA) Management

Conferencing

Remote Access/Control

Call Tracking

Remote Support

Customer History

Visit cloudcall.com/pricing for more information on pricing, or contact the CloudCall sales team for a custom pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CloudCall

In Person

Live Online

Webinars

Documentation

Videos

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Whiteboard

User Management

Personalization

Meeting Management

Presentation Tools

Session Recording

Remote Printing

Video Management

Assignment Management

Private Chat

Scheduling

Meeting Room Booking

Two-Factor Authentication

Internal Meetings

File Sharing

Attendee Management

Diagnostics Tools

Prioritization

Troubleshooting

Video Conferencing

Drag & Drop

Session Transfer

Live Chat

Document Management

Two Way Audio & Video

Presentation Streaming

Screen Sharing

For Nonprofits

Web browser (OS agnostic)

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


CloudCall vs TeamViewer Remote

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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