Desk.com

livepro

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Ratings & Reviews

Overall Rating

4.18 / 5 (180)

4.78 / 5 (122)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

August 30, 2019

February 25, 2020

Pros/Cons

  • Pros

  • Very useful applications, it has an extensive variety of features

  • I like how it makes finding information around different users and files easy, also it has helped me organize my work better

  • Cons

  • It is easy to search but I do believe there could be additional ways to search more easily and produce more accurate results.

  • When I access this on my phone, it gets crashed. I experienced it only thrice. But now it runs smoothly

  • Pros

  • Easy to use. Can be customised easily to suit industry.

  • The site is very easy to use as an agent navigating instructions. It is also easy to learn how to use as an administrator.

  • Cons

  • It can sometimes be a little bit difficult to find what you are looking for using the search function, but generally speaking I don't have much of a problem.

  • Creating work instructions is my least favourite thing to do but the knowledge object is great for end users with the ability to move through the work instruction and only see the steps they require.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots