# DoneDone Software Reviews, Demo & Pricing - 2026 > Review of DoneDone Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/donedone-profile --- [Home](https://www.softwareadvice.com/) / [Task Management Software](https://www.softwareadvice.com/project-management/task-management-comparison/) / DoneDone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/bug-tracking/donedone-profile/alternatives/) # DoneDone 2026: Benefits, Features & Pricing Wondering if DoneDone is right for your organization? Our Task Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DoneDone 4.6 [(50)](https://www.softwareadvice.com/bug-tracking/donedone-profile/#reviews) Pricing Starting at $5.00 per month ### About DoneDone DoneDone is a cloud-based project management solution designed to help small to large businesses track issues and create custom workflows. Key features include help desk, ticket management, conversation assignment, prioritization and performance tracking. The application enables employees to view assigned/unassigned tasks and monitor progress status, due date and priority associated with ongoing jobs. It comes with a mailbox feature, which lets users manage conversations through emails, @mentions and comments. Customer service agents can also use the solution to save commonly asked questions, providing quick support to customers. DoneDone offers integration with multiple third-party platforms such as Google Drive, Github, Harvest, Slack, Hall, Glip, BigBoard and more. It comes with a mobile application for iOS. The solution is available on monthly subscriptions and support is provided via documentation. Wondering if DoneDone is right for your organization? Our Task Management Software selection experts can help you in 15 minutes or less. ## DoneDone User Interface ## Popular DoneDone Alternatives Main Product DoneDone 4.6 [(50)](https://www.softwareadvice.com/bug-tracking/donedone-profile/#reviews) Ratings Breakdown - 4.58Ease of use - 4.41Value for money - 4.31Customer support - 4.14Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Issuetrak](https://www.softwareadvice.com/crm/issuetrak-profile/) 4.6 [(205)](https://www.softwareadvice.com/crm/issuetrak-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.56Value for money - 4.74Customer support - 4.39Functionality Pricing Starting at $478.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3008)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Caspio](https://www.softwareadvice.com/bpm/caspio-profile/) 4.6 [(249)](https://www.softwareadvice.com/bpm/caspio-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.33Value for money - 4.47Customer support - 4.38Functionality Pricing Starting at $300.00 per month Get Price ## DoneDone Pricing and Plans Starting price: $5.00 per month Free Trial Free Version Collaborate $5.00 per user, per month Plan includes: - API Access - Custom Workflows - Due Dates - File Attachments - Free Email Support - Hourly Data Backups - Integrations - Kanban - Project/Task/Team Reporting - SSL and Data Encryption Read More Outreach $10.00 per user, per month Plan includes: - API Access - Auto-Responder - Conversation Reporting - Custom Workflows - Due Dates - File Attachments - Free Email Support - Hourly Data Backups - Integrations - Kanban Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DoneDone Features - Popular features found in Task Management Assignment Management Collaboration Tools Commenting/Notes Deadline Management Dependency Tracking Prioritization Project Tracking Resource Management Task Editing Time Tracking To-Do List Workflow Management - More features of DoneDone Alerts/Escalation Audit Trail Backlog Management Bug Tracking Dashboard Issue Auditing Issue Scheduling Issue Tracking Knowledge Base Management @mentions Project Management Recurring Issues Task Management Ticket Management ## DoneDone Integrations GitHub Integration rated undefined from -1 review Harvest Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review ## DoneDone User Reviews Overall Rating 4.6 Ratings Breakdown 5 66% 4 26% 3 6% 2 2% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.3 Functionality 4.1 Have you used DoneDone and would like to share your experience with others? Coën V. Verified reviewer Hospitality Self-Employed Used daily for less than 6 months Review source Reviewed November 2021 Personal Task Management 5 I switched from notion although notion has better functionalities if one bothers to deeply understand notion. In my case done done has a more beautiful interface which makes it more fun to use. I occasionally switch between those two but see myself moving all in to done done for managing my tasks soon. DoneDone has improved a lot and came with extra feature. I do hope that will will implement more project related features as well. They started out well with the newly implemented Kanban boards. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Beautiful UI combined with advanced task management. I loved its easy implementation within my workflow but simply creating tasks. Customised tagging and tables for own kanban boards are also a must for me. Thankfully it has since implemented. You even can set reminders for your self and your team when a task is due. Cons: Sometimes I feel myself missing some features for project and task management. There should be more improvement regarding that. Reasons for switching to DoneDone Easier use case Read More AF Adam F. Verified reviewer Entertainment 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2019 Great Project Communication and Tracking Tool 4 DoneDone has continued to be a great resource for us, and they have shown they are committed to enhancing their product. Ratings Breakdown 3 Ease of use 3 Functionality Pros: The ability to customize aspects that make sense for our organization or for the project in general...we didn't have to modify our way of discussing the project to fit within a cookie-cutter project management tool. Cons: Searching for past projects is always a little cumbersome. Plus, I wish there was a way to "star" important aspects that can be referenced more easily later. Reasons for switching to DoneDone Cost was the biggest factor, but functionality was just as important. Read More JK Jonathan K. Verified reviewer Computer Software 2-10 employees Used weekly for less than 2 years Review source Reviewed September 2023 Bad customer service, we feel stolen from 2 From hundreds of purchased softwares over the year this was the worst experience, not customer oriented at all Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Simple ui, the few features that are avalible work flawlessly Cons: Very bad customer experience, we paid for a lifetime membership and they won't let us redeem the codes that didn't get added when purchasing. So basically they stole from us. I do not recommend this product at all, very slow development times and not customer oriented - look elsewhere!! Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2019 Great software to keep track of your tasks 5 As more and more companies using office 365, integration with Microsoft Flows would be a great feature that will enable us to integrate with other tools such as Teams, Outlook.. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Easy to use, have been using it for more than 2 years Cons: No integration with Microsoft Flows yet, we used to use Hipchat but now switched to Microsoft Teams Read More Lisa Baggerman H. Verified reviewer Defense & Space 2-10 employees Used daily for more than 2 years Review source Reviewed June 2019 Essential to my business 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's easy to use for both me and my team. Everyone knows exactly where different projects stand. When something is fixed, we close it out, but all the information is archived. Cons: The only thing I wish is that there was a link to jump to the bottom of long posts. Read More VR Verified Reviewer Used weekly for more than 2 years Review source Reviewed March 2018 DoneDone is exactly what it says - a simple bug and issue tracker. I've found it very easy to use. 4 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: The simplicity is the selling point and DoneDone's best feature. You add an issue, you assign it to someone, you write updates, you change the status. It doesn't include a bunch of options that most people don't need. Cons: The price is, in my opinion, too high for the kind of small agency or software product it's aimed at. There are many self-hosted and DIY systems that do the same job for free. Read More Meg B. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for more than 2 years Review source Reviewed July 2019 Great tool for managing website build issues with clients 5 DoneDone has been a useful tool for us to use at Nuscreen to manage website build projects during the QA phase. DoneDone allows quick and easy collaboration between our developers and clients making it easy to track progress of any fixes being worked on. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: It's easy for clients to learn, understand and use. Cons: Limited in project management features and ticket details to implement fix. Read More VR Verified Reviewer Automotive 11-50 employees Used daily for less than 6 months Review source Reviewed January 2022 Great Task management software for teams 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: What I liked most about the software is that I am able to see the status of every invoice/purchase orders from our customers by including it in our process workflow. Cons: What I liked least about this software is that it can't import to excel a summary that I wanted to but for the price it is completely acceptable. Reasons for choosing DoneDone Scalable Read More VR Verified Reviewer Education Management 11-50 employees Used weekly for less than 12 months Review source Reviewed September 2022 DoneDone - Easy to use. 5 We're very pleased with DoneDone. Recently we integrated a support email address to a DoneDone Project. Since our customers already have a support email address they use there was no need to have our customers use a different email address. DoneDone will create a new Issue for each new incoming email. Issues are assigned to a Fixer and a Tester. A user can send email replies to the original 'poster' as well as adding internal notes to the Issue. Priority and Status can be changed by a user with necessary permissions assigned to a Project. Ratings Breakdown 5 Ease of use 5 Functionality Pros: The web based system is easy to use and has a straight forward user interface. Cons: Right now I don't have access to the newer DoneDone 2 using my existing credentials. Read More VR Verified Reviewer Human Resources 51-200 employees Used weekly for less than 12 months Review source Reviewed November 2017 A great way to track issues 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: When relauching our website I was introduced to DoneDone and was very impressed by how it works, and how easy it is to use! I was so impressed that I bought it on to our company for internal use when testing our SaaS product. The price is awesome, too! Cons: I haven't had much interaction with customer support, but when I did it was a tad slow and quite a bit of back and forth to get a resolution. Read More Showing 1 - 10 of 50 Reviews Load More Reviews ## DoneDone Popular Comparisons [Jira vs DoneDone](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/donedone/) [Compare All Alternatives](https://www.softwareadvice.com/bug-tracking/donedone-profile/alternatives/) ## Other Top Recommended Task Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3515) Recently recommended **57** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3008) Recently recommended **57** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **29** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **17** times Stuck Between Options? 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