HappyFox Help Desk vs Microsoft SharePoint

HappyFox Help Desk has 89 reviews and a rating of 4.58 / 5 stars vs Microsoft SharePoint which has 4609 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.58 / 5 (89)
4.32 / 5 (4609)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 28, 2022
September 30, 2022
Pros/Cons
  • Pros

  • Great Product with easy to use interface. Easy customize your experience.
  • HappyFox provides a simplistic and easily customizable help desk solution with a variety of powerful 3rd-party integrations.
  • Cons

  • Same comment as for HappyFox Chat, there may are too many sections and menus and it can become a bit confusing sometimes.
  • I can not think of one thing I disliked about the software.
  • Pros

  • I like the ability to be to access shared documents and edit them with ease. The learning curve is tuff, but well worth the effort.
  • The simplicity and ease of access makes SharePoint a brilliant tool to collaborate from anywhere around the world.
  • Cons

  • The problem's solutions are usually on the internet. But it can not be detected problems led to the crisis in the company.
  • Flaws: Very slow response time, lags, often freezes. The site is down about once a month which is very frustrating.
Pricing Range
Product Demo
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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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