# ITM IT Asset Management Software Reviews, Demo & Pricing - 2026 > Review of ITM IT Asset Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/itm-it-asset-management-profile --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / ITM IT Asset Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ITM IT Asset Management 2026: Benefits, Features & Pricing Wondering if ITM IT Asset Management is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ITM IT Asset Management 5.0 [(40)](https://www.softwareadvice.com/help-desk/itm-it-asset-management-profile/#reviews) Pricing Starting at $49.00 per month ### About ITM IT Asset Management ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets. Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets. IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready, ISO 27001 ready and IT Act ready. ITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionali... ties such as network discovery, AD integration, location tracking without privacy issues, RFID barcoding, IT & non-IT asset management, document management, auto warranty, RDP support, asset history, ROI calculation, AMC/warranty management and threshold management. It lets users manage incidents and workflows. ITM Service Desk has configurable page layouts to support organizations' unique service management processes. The ticketing system is not confined to the IT sector, but wherever employees seek IT support to get their issues fixed, users need a ticket tracker. It helps professionals handle customer requests. ITM is ready to manage the helpdesk for the customer success, HR and finance teams. It also lets users access core service desk functionality directly on Android and iOS devices, even from remote locations. Users can increase the efficiency of the service desk by utilizing AI technology. It lets users get tickets to the right teams quickly through AI-guided ticket routing, reduce resolution times by suggesting applicable knowledge articles for inbound tickets and deflect ticket submissions through more efficient self-service for requesters. Professionals can reduce manual processes that can cause bottlenecks in service delivery workflows by building custom automation rules to route, assign, prioritize and categorize inbound tickets. Wondering if ITM IT Asset Management is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. ## ITM IT Asset Management User Interface ## Popular ITM IT Asset Management Alternatives Main Product ITM IT Asset Management 5.0 [(40)](https://www.softwareadvice.com/help-desk/itm-it-asset-management-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.58Customer support - 4.69Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(486)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [ACMP Suite](https://www.softwareadvice.com/inventory-management/acmp-suite-profile/) 4.5 [(173)](https://www.softwareadvice.com/inventory-management/acmp-suite-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 4.17Value for money - 4.75Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/) 4.8 [(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.79Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $1657.50 per year Get Price Alternative Product [Wasp Asset](https://www.softwareadvice.com/cmms/assetcloud-profile/) 4.5 [(376)](https://www.softwareadvice.com/cmms/assetcloud-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.36Value for money - 4.49Customer support - 4.29Functionality Pricing Starting at $108.00 per month Get Price Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Get Price ## ITM IT Asset Management Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ITM IT Asset Management Features - Popular features found in Help Desk Access Controls/Permissions Activity Dashboard Alerts/Escalation Automated Routing Collaboration Tools Macros/Templated Responses Multi-Channel Communication Real-Time Notifications Reporting/Analytics Self Service Portal Service Level Agreement (SLA) Management Workflow Management - More features of ITM IT Asset Management Activity Tracking Alerts/Notifications API Asset Tracking Audit Management Audit Trail Barcode/Ticket Scanning Change Management Compliance Management Compliance Tracking Configurable Workflow Configuration Management Contract/License Management Cost Tracking Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Visualization Email Management Incident Management Inventory Control Inventory Management Knowledge Base Management Maintenance Management Mobile App Monitoring Prioritization Problem Management Procurement Management Real-Time Reporting Reporting & Statistics Requisition Management Supplier Management Support Ticket Management Task Management Third-Party Integrations Ticket Management User Management ## ITM IT Asset Management Integrations DealersLink Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review ## ITM IT Asset Management User Reviews Overall Rating 5.0 Ratings Breakdown 5 95% 4 5% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.6 Functionality 4.7 Have you used ITM IT Asset Management and would like to share your experience with others? VR Verified Reviewer 501-1000 employees Used daily for less than 2 years Review source Reviewed July 2018 17 Year Experience in IT infrastructure, Asset Management, IT Technical support. 5 Manage IT and others department ticking and asset management of Hardware as well as software. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The functionality and process like the most. Database export import and assign policy for users is the most likely good. Cons: UI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software. Vendor Response Thanks forsharing your valuable Feedback Replied December 2025 Read More AG Ankur G. Verified reviewer Information Technology and Services 5001-10000 employees Used daily for less than 2 years Review source Reviewed January 2026 Best-in-Class IT Asset Management Experience 5 My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: This is a complete asset management solution built on advanced technology. The dashboard is highly intuitive and delivers rich, actionable insights. It comes fully integrated with a robust service-desk solution, and the reporting structure stands out as best in its class. Cons: While the solution is powerful, the user interface in certain areas could be more intuitive, especially for first-time users. Read More Sk Shubham k. Verified reviewer Telecommunications 10000+ employees Used weekly for free trial Review source Reviewed May 2026 Streamlined and Effective Asset Management Tool 5 The platform has made it easier to maintain transparency and control over IT assets, which has improved team productivity. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I really liked how it simplifies asset lifecycle management—from procurement to disposal—everything is well organized. Cons: Expanding the reporting formats and export options would further enhance usability for different teams. Read More SA Sumit A. Verified reviewer Computer Software 11-50 employees Used weekly for less than 6 months Review source Reviewed March 2026 Enhancing IT Operations with Better Asset Visibility 5 It has proven to be a scalable solution that supports growing business needs while maintaining efficiency and control. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Its structured workflows and clear categorization of assets make daily operations smooth and easy to manage Cons: A few enhancements in mobile usability would make it even more convenient for users who manage assets on the go. Read More SC Saksham C. Verified reviewer Information Services 10000+ employees Used daily for less than 2 years Review source Reviewed March 2026 Enhancing Efficiency Through Smart Asset Tracking 5 ITM IT Asset Management has proven to be a scalable and dependable solution. It supports our growing infrastructure needs while maintaining transparency and control over assets. It has become an important tool in optimizing IT management processes. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Its centralized and structured approach to managing IT assets. It makes tracking hardware, software, licenses, and patch updates very efficient and transparent Cons: While the platform covers most asset management needs very well, having a few more customization options for reports and dashboards would make it even more flexible for different business requirements Read More NN Naresh N. Verified reviewer Executive Office 10000+ employees Used daily for less than 12 months Review source Reviewed January 2026 Powerfull IT Asset Management with integrated Ticketing 5 Overall my experience with ITM has been very positive. The platform effectively centralized asset management . Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It brings together ticketing , device management , patch management and many other functionalities through which it makes daily IT operations much more organized Cons: There isn't much to dislike about ITM Occassionally, minor UI enhancements could make navigation even more initiative but overall the platform is stable ,reliable and continuous improving Read More AA Ankit A. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for less than 12 months Review source Reviewed February 2026 A Powerful Tool for Organized Asset Management 5 Using ITM IT Asset Management has made asset lifecycle management much more efficient. From tracking procurement to monitoring updates and maintenance, everything is well organized. It has helped improve operational efficiency and accountability within the team. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: the user-friendly interface and role-based access control make it easy for teams to manage responsibilities securely and effectively. Cons: While the platform covers most asset management needs very well, having a few more customization options for reports and dashboards would make it even more flexible for different business requirements Read More Ss Sanno s. Verified reviewer Real Estate 11-50 employees Used daily for free trial Review source Reviewed February 2026 Comprehensive & Reliable IT Asset Management Solution 5 Overall, my experience with ITM IT Asset Management has been positive. It’s a solid and dependable tool that does what it promises without overcomplicating things. After the initial learning phase, it becomes a reliable part of daily IT operations and helps keep asset information organized and accurate. It’s especially useful for teams that want better control and visibility over their IT environment. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Provides a complete platform to manage IT assets, tickets, patching, and maintenance all in one place making daily IT tasks more organized and streamlined. The dashboard and reporting tools are rich in data and help give great visibility into your entire inventory and support processes. Cons: I feel that the depth of features makes the system slightly complex to learn at first. UI elements could be made more intuitive for beginners. Because it has so many modules, getting comfortable with all parts might take a little time and training. Read More PD Pardeep D. Verified reviewer Telecommunications 10000+ employees Used daily for less than 12 months Review source Reviewed January 2026 A Scalable and User-Friendly IT Management Tool 5 Overall, my experience with ITM has been very positive. The platform effectively centralizes asset management, ticketing, patch management, and scheduled maintenance, making IT operations more streamlined and efficient Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The centralized dashboard provides clear visibility into assets and tickets It also scales well as the number of devices and users grows, making it suitable for both small and large IT environments. Cons: Initial setup and configuration may take some time for complex environments. However, once configured, ITM runs smoothly and significantly simplifies IT operations. Read More DS Divyam S. Verified reviewer Program Development 51-200 employees Used daily for less than 12 months Review source Reviewed March 2026 Efficient and User-Friendly Asset Management Solution 5 Overall, my experience has been very positive, as it has helped streamline asset management processes and improved operational efficiency. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The centralized dashboard provides excellent visibility into all assets, making tracking and management much easier and more efficient. Cons: At times, navigating advanced features can take a little getting used to, but overall the system becomes very efficient with experience. 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