Hard to say- i guess i need more specific you tubes to explain a few things that i don’t use often.

The tool is easy to use in general, and I've found the idea mapping most helpful in preparing for presentations for work.

Every plan have their own features according to their price but you will find that all the usefull features are available in the basic plan which is the best thing that I like about this app.

Perfect to review pdf document, is like an ETL for Pdf. If you need to review whiter papers, scientific documents.

Sometimes it freezes in my ipad and at times even after using the erasure i am unable to erase the line I had drawn. It remains there to disturb my reading.

I am completely satisfied and often recommend it to my students and colleagues.

And to have them all on my iPad so that I don't have to deal with huge stacks of paper. I don't 'integrate with business processes' because I don't have business processes, whatever they may be.

Mind maps and comments are few unique features about this that other applications lacks. Also it's pricing is good according to features.

I don't like that in addition for having paid an upfront fee to purchase the product, now I need to pay a subscription fee to have access to all features.

In used mainly for reviewing journals and taking notes. I like the feature that’s linking the comments throughout the document.

I love being able to link one comment to another. I also love being able to search an entire compilation.

It has a problem when renaming the files it can’t simply copy and paste, it’s frustrating.

This is a powerful software that delivers on its promise of making your workflow paperless. It's constantly improving and I can't wait to see more seamless integrations with third-party software.

Ease of use and instalment was easy love the pen and how it interacts with ipad love the ability to highlight the pdf docs.

It’s easy to pick up, it’s easy to keep things as together or as separate as desired. Ve recommended it to a few fellow students.

Very easy to use; excellent features which allow useful visualisations.

But the experience can amplify with better cues and tutorials.

I love the ease of use when uploading articles. I also love the note feature.

The ability to connect ideas and thoughts from different sources is best in class. This product helps me to better understand a subject and connect the important ideas.

Ease of use, ability to cohesively work with touch devices as well as with a mouse. Its portability and flexibility.

Cannot use in the EU with all documents, due to lack of description of data privacy.

I use LiquidText when I need a special function.

Monthly plans are little expensive but worth the price.

No auto export highlights or notes to other app. Highlights order from PDF files sometimes mess up.

The implementation of some features are difficult to use and there's another features that not working properly.

The ease with which it allows me to engage with the text: it helps me pinpoint the important, the useful, and underline the impressive lines distinctly.

Connect various pdfs with notes, lines, comments is quite the best feature ever. If you need to investigate about a topic, there isn't a better app.

Overall, Liquid text is a great idea. But unless the idea is developed, I don’t think it can go any further.

LiquidText is fantastic to be able to rapidly extract and correlate information from documents.

It was an amazing experience using this program. Will definitely use it again and recommend to anyone who needs a program like it.

But for B2B, it has rocked my world, I am very happy with the product, the team, and the company. The cost is very reasonable, and the value is excellent.

I like the ability to search up previous tickets that could help me review issues that occurred before.

Auto scheduling the email report saves me a lot of time and complications. I also like the fact that Team Support is compatible for API Integration.

I had a great experience using this software. It was a joy in teaching y sales team how to use it and they all had great feedback.

I often have trouble locating previous tickets using the search feature.

TeamSupport is a great solution for managing helpdesk tickets for our organization and the pricing is reasonable for the functionality.

Team Support is excellent when it comes to keeping track of tickets and responding timely to customers. Their support team has been fabulous as well.

There are a lot of useful features and customization, which is important for a software like this. Easy to align my team with our goals.

The configuration and setup is very non-intuitive and confusing.

The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to support customers.

I appreciate the ability to have documented correspondence available to all users at all times.

Team Support has been a great partner with ProfitSword. They have allowed us to better manage our ticketing system and now with Team Success our client relationship management.

Ease of use and comprehensive knowledge base, both internal and customer facing. The Dashboard is very intuitive and easy to access key reports and information.

The CDI score allows users to see the overall satisfaction of the client based on customizable metrics. I also like the ability of Suggested Solutions when client are opening tickets.

I find TeamSupport user friendly. Due to the nature of my job, I use TeamSupport very frequently and it is very useful.

I like a program that just plain works. In that respect, TeamSupport does its job.

The search functionality in TeamSupport is excellent and extremelu user friendly. Chat functionality is convenient.

I like the fact that it can integrate to JIRA very easily.

Reports are a little difficult and confusing to set up.

Its hard to read the numbers of the tickets on the page, and a lot of the pages have cluttered information on them.

However, the frustrating part of Team Support is the reporting section.

The ability to work with the API to enhance functionality in our situation. The help from the staff has been excellent.

I like the ease of use the most, easy to claim and respond to tickets. The customization is nice as well.

TeamSupport has wonderful customer service and the team is always there to assist.

Helps in following up the ticket as well, interface is also good.

Better Ticket Routing scenario and it can track better with products. Very good especially on CRM integration.

Team Support's reporting capabilities are my favorite feature of the software. We are able to extract all metrics and KPIs needed to run an efficient customer care department.

Despite that, there are the odd instances of slowness or degraded performance.

A software solution that truly gives you the ability to easily assist your clients or work teammates. Customer support made easy.

Our Rep at TeamSupport was wonderful. He gave ideas but allowed us to make our own decisions.

Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc.

Great CRM tool, especially if you're looking to reduce cost while improving efficiency.

It offers an improved customer experience, and improves efficiency. It is easy to use and a great product for customer service.

US Dollar

LiquidText is a note-taking solution that helps businesses collate ideas, create note relationships, handle search processes, and more from within a unified platform. It allows staff members share notes with other team members and export them in multiple file formats, including PDF and DOCx. 

LiquidText enables employees to add annotations, highlight specific parts, connect segments to source materials, map projects, and collaborate on ideas. It is available on monthly and annual subscriptions and support is extended via phone, email, and  other online measures.

LongDescription

Text Editing

Convert to PDF

Image Editing

Commenting/Notes

Annotations

Forms Management

Merge/Append Files

Full Text Search

Side-by-Side Comparison

Rotate Pages

Rearrange Pages

Delete Pages

Optical Character Recognition

Access Controls/Permissions

Document Conversion

Text Extraction

File Management

Data Source Connectors

Document Templates

Whiteboard

Cataloging/Categorization

Case Management

User Management

Tax Law Research

Organizational Charting

Presentation Tools

Case Law Research

Brief Analytics

Project Templates

Meeting Notes

Customizable Reports

Document Storage

Document Check-In/Out

Data Storage Management

Activity Tracking

Data Synchronization

Visual Discovery

Charting

Database Creation

Active Directory Integration

SSL Security

Real Time Editing

Single Sign On

Natural Language Search

Strategic Planning

Task Planning

Approval Process Control

Data Extraction

Search History

Categorization/Grouping

Mind Maps

Communication Management

Document Capture

Brainstorming

Sensitive Data Identification

Zone Selection Tool

Collaboration Tools

Data Capture and Transfer

Content Library

Assignment Management

File Recovery

Template Management

Data Import/Export

Offline Access

File Transfer

Graphical Data Presentation

For Legal Professionals

File Conversion

Document Classification

Audit Trail

Self Service Data Preparation

Ideation

Content Management

Notes Management

Forum / Discussion Board

Configurable Workflow

Screen Sharing

Mobile Access

Planning Tools

Dashboard Creation

Multi-Channel Data Collection

Idea Ranking

Compliance Management

Real Time Data

Data Security

Discussions/Forums

Statutes Research

PDF Conversion

Data Connectors

Encryption

Third-Party Analysis Integration

Role-Based Permissions

Real-Time Notifications

Synchronous Editing

Handwriting Recognition

Workflow Management

Real-Time Updates

Visual Analytics

File Sharing

Activity Dashboard

Please contact LiquidText directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

2-10

11-50

51-200

201-500

501-1000

1000+

LiquidText

Live Online

Webinars

Documentation

Videos

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. 


Support Ticket Management

Real Time Analytics

Surveys & Feedback

Multi-Channel Management

Application Management

Email Alerts

Customer Segmentation

IT Asset Management

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Change Management

Project Management

Rules-Based Workflow

Customer Database

Calendar Management

Customizable Fields

Automated Routing

For the unique challenges of B2B businesses, the TeamSupport products are designed to help you manage your most important asset - your customers. Pricing starts at $49

LiquidText vs TeamSupport

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