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Ratings & Reviews

Overall Rating

4.78 / 5 (122)

4.30 / 5 (786)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

September 23, 2019

February 12, 2020

Pros/Cons

  • Pros

  • The site is very easy to use! It does not take long at all to learn how to search and use the features in it. I also found it very easy to learn how to create new content.

  • Easy to use. Can be customised easily to suit industry.

  • Cons

  • It can sometimes be a little bit difficult to find what you are looking for using the search function, but generally speaking I don't have much of a problem.

  • Creating work instructions is my least favourite thing to do but the knowledge object is great for end users with the ability to move through the work instruction and only see the steps they require.

  • Pros

  • I like how it files the customers. Its convenient to access and is usually easy to navigate through the program . Always have some one just a message away to assist with any issues . LOVE THAT!

  • The customer service is fantastic! There is not usually a wait time to get a person on the line to assist in any way.

  • Cons

  • It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

  • The invoicing functionality is my least favorite feature, however, given that we're not in Quick Books, I appreciate why. That said, tweaking it to offer basic accounting options would be great.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots