LogMeIn Central software


84 reviews(4.5/5)
84 reviews(4.5/5)

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. LogMeIn Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

LogMeIn Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

84 Reviews of LogMeIn Central

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  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    An Amazing Tool to Have for Oganizations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, if you have a lot of people on your team, I recommend LogMeIn

    Pros

    LogMeIn acts as a storage and people can share documents and contents as long as you're shared by the organizer. It's simple and easy to use for everyone.

    Cons

    When a lot of people are shared, it is possible for someone to delete files by accident.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Malcom from CHITSA IT LLC

    Specialty: Software / IT

    Number of employees: 501-1,000 employees

    September 2018

    I love this product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like this beacuse it has a SAAS application, different log in options and many more. Kudos to the developers!

    Cons

    There is not much I can say about this product because I can really say that Im fully satisfied with this software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Muhammad from BaseCampDataSolutions

    Number of employees: 201-500 employees

    September 2018

    LogMeIn overall functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It works with very basic internet connection too while other application fails. If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud.

    Pros

    Centralized Computer Management.
    Its a SAAS applicaiton
    Different login options ,
    taking control of keyboard and mouse along with Alt, Ctrl, and delete
    Blanking screen to hide your activity on terminal.
    Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

    Cons

    You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected.
    You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing.
    Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dale from Prince Parker & Assoc

    Number of employees: 2-10 employees

    September 2018

    Amazing remote software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The overall flexibility of the subscriptions allows for scalability for small to large IT firms looking for a flexible and customizable solution. The ability to have access to reports showing everything from attempted access to duration of access.

    Pros

    Flexible subscription options. The charts & reports are very useful.

    Cons

    A few major changes were rolled out, but not made public to even the subscribed users till last minute.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • David from Computer Dynamics

    Number of employees: 11-50 employees

    August 2018

    Very good remote management software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked how easy this product is to use. The interface is very clean and intuitive.

    Cons

    The cost is a little on the high side and sometimes it's a little difficult making connections.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from Grubb Properties

    Number of employees: 201-500 employees

    August 2018

    Easy to install and use.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Client software is very easy to install and set up.

    Cons

    Need admin access to install. Need an easier way to have instant access without client installed.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • patrick from redefined technologies

    Specialty: Software / IT

    Number of employees: 2-10 employees

    July 2018

    LogMeIn saves time, money and headaches!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I tell my friends about this software all the time and I recomend it to any others IT techs that need to use remote software!

    Pros

    LogMeIn is by far the best remote software I've used. Having over 200 remote computers at various different business locations can be hard to keep organized but not wtih LogMeIn. LogMeIn easily lets you catolog machines by subfolders and it even lets you setup installation deployments!

    Cons

    I honestly cannot say there is anything about LogMeIn that I feel can be classified as a con! I love the software and I use it on a daily basis. With an average of 350 computers connected to it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Joel from Oklahoma City Community Foundation

    Number of employees: 11-50 employees

    July 2018

    Good, But Other products Offer More Value For the Money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When connected, either via a desktop or mobile phone, it's fairly easy to use. It retains credentials and makes connections easy. Its mobile phone interface is among the best I've seen.

    Cons

    First, the cost. They've taken a product that at one time was free, then paid for, then bumped the price to where it's not cost effective vs. the competition. Next, multi-screen monitors are not nearly as easy to navigate between as other competitive products. Other less used features, like remote printing or file transfer are relegated to their even more expensive product, Pro. Last, it takes longer to establish a connection than I think it should.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jo from Lifegate Church

    July 2018

    Log Me In is a great tool when I can't travel to one of our locations to make computer changes.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to log in remotely at our various locations to edit and change programs. Very user friendly.

    Cons

    Infrequently have to re-download the software as I won't be able to log in. Infrequent loss of connection while making changes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from Just Contact Limited

    July 2018

    Perfect for all your remote access needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Logmein is absolutely perfect when needing remote access to computers. We have used it to help employees with problems they have had and also to assist with installations of programmes.

    Cons

    No real cons to speak of as such. The software is quick and easy to use. It has been unresponsive once or twice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joanne from 10 Park Lanes

    July 2018

    Program is invaluable use it daily for assistance from our head office to walk through procedures.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple to navigate and easy to install Speedy assistance with software program issues and glitches.

    Cons

    No negative feedback on this software other than it does disrupt what you are working on until issue resolved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • brittany from San Diego Seafood/ La Mesa CPA

    Specialty: Other

    Number of employees: 11-50 employees

    July 2018

    Remote in from any location

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like most that it gives me the ability to work from my home computer. I am able to log in within about 2 minutes and has saved me numerous trips to my office. I've used it in both my accounting and sales job and it really does keep my work info at my fingertips. Another great thing is that it gives our CPA the ability to remote in to get any documentation she needs without having to contact me.

    Cons

    Set up is a little demanding but their customer service reps helped. It is also a little slow, there is a definite lag especially when opening reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jamie from Toole Design Group

    Specialty: Engineering

    Number of employees: 51-200 employees

    July 2018

    Logmein- a paid version of remote desktop

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    More functionality than chrome remote desktop, as you can transfer files. I also like the ease with which you can switch between monitors and the capability of blacking out the screen at the host computer.

    Cons

    It is slower and choppier; also, making the screen big enough to read clearly on the remote computer remains an issue. I'd like to see this a little faster, a little smoother, and with greater resolution.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • perry from Panda Group, Inc

    July 2018

    Good Software but they double their price every year

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Gives me goof remote access to my computers when I need it. But it is the same remote access that a dozen other products do.

    Pros

    Good software, does what it needs to do, easy to learn and easy to install, gives me remote access to my computers and let's me print remotely

    Cons

    the software keeps on getting more and more expensive, they try to give discounts, but it is way overpriced. Also support is not north American based and they seem to not really are or know the product that much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Renea from solid solutions today

    Specialty: Software / IT

    Number of employees: 2-10 employees

    June 2018

    Good But Could Be Better Log Me In

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to navigate through the software and to link up with other desktops. Overall, I like LogMeIn but they need to make improvements for UX.

    Cons

    The pricing for the lack of improvements is a bit disappointing. I expect, with price increases here and there, for a software to continue to upgrade user experience. I don't see that happening here.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Don't know what I would do without this software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it gives me the ability to manage all of my devices from one easy place. It saves me time so I dont have to look for passwords and old information while keeping my information safe. Definitely worth the price.

    Cons

    It was not as easy to use in the beginning and then it become intuitive once you have used a few times.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Community Medical Center, Inc.

    Number of employees: 51-200 employees

    June 2018

    LogMeIn is easy to use--but unreliable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's features are nice and it handles multiple monitors better than most apps of similar design. It's IOS apps are terrific

    Cons

    It disconnects---a lot. This doesn't appear to be unique to a machine/network--it just times out very quickly despite changing those settings. It's easy to connect again--but frustrating to do so every 10 or so minutes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Great product for remote support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Agent based remote support - installation of agent is simple and connecting and making use of the product is simple to use - a life saver when needing to access remote servers/computers

    Cons

    A security risk without patching the agent and software often. Support is poor depending on the person who is helping with your issues.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from ERM Education

    June 2018

    Wonderful One-stop shop for programs

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    With all the numerous logins out there, this is a wonderful place to store those passwords and not have to remember a gizillion logins.

    Cons

    I would like more control of the visual settings offered in this software as well as the layout given to users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matt from The Cleaning Authority

    Number of employees: 1,001-5,000 employees

    June 2018

    Great remote tool but expensive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy endpoint and support management. The UI is clean and intuitive. Makes remote support a snap for the help desk.

    Cons

    The cost is way too high. You can find other remote support tools for a lot less and either the same or more features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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