LogMeIn Central Software


 

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. LogMeIn Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

LogMeIn Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.

 

LogMeIn Central - Computer grouping
 
  • LogMeIn Central - Computer grouping
    Computer grouping
  • LogMeIn Central - Patch management
    Patch management
  • LogMeIn Central - One2Many task automation
    One2Many task automation
  • LogMeIn Central - Alerts
    Alerts
  • LogMeIn Central - Inventory
    Inventory
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

60 Reviews of LogMeIn Central

 

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Software Advice Reviews (12)
More Reviews (48)

Showing 1-12 of 12

Dan from dmi Networking
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Really powerful back-end management of all of your PCs and Servers - at a cost!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

Review Source
 
 

Dealdiane from NetPotential
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

A must-have for anyone who needs remote access

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The wake on lan feature is great and the web browser access is really convenient especially if you need emergency access and you don't have your computer/laptop with you and need to use someone else's machine.

Cons

There is very little to complain about it feature-wise. The only downside is the price which made me look for cheaper alternatives.

Review Source
 
 

Alonso from HealthCompany
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Ideal for remote Access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ideal for remote access, remote massive installation, execute backup commands. Perfect for those who have multiple clients that need IT support. You can squedule multiple task to run in one or multiple machines.

Cons

It is a great software, the only drawback is the price, it increases, at the same time you get more services.

Review Source
 
 

Ben from Capstone Mechanical
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Consistent Remote Support Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

LogMeIn makes it easy to have a central repository to go to to be able to log in to all of the machines you need to remotely control. The interface is easy to use and I like how I've seen it continue to improve over the years.

Cons

As time has gone on the price has continued to increase at unexpected times, sometimes there was grandfathering, and sometimes there wasn't. Never know when they are going to hit ya...

Review Source
 
 

Mike from Curo Health Services
Specialty: Healthcare / Medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

I'm Using LogMeIn Open Voice and its Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I rate this product very high. I get on a lot of various conference calls throughout my week and this tool is a necessity.

Pros

I've been using Open Voice for a while to conduct my conference calls and its been a great product. I even get an email summary after my call that I can record and track if necessary

Cons

We have had issues in the past with people getting on the conference lines, but that has been minimal.

Review Source
 
 

Michael from Fashion Isle Smiles
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

LogMeIn for Private Practice Dental

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quick connection to office server from home. No need to log in every time, simply click on the device you want to connect to and you're in!

Cons

Occasionally can be slow, and sometimes if inactive for a few minutes you are automatically logged out.

Review Source
 
 

Jasper from 24G
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Helpful when you can't be in a million places at once

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Overall, we found LogMeIn easy to install and connect. Employees then have to create a LogMeIn account and designate their computer as the host computer, including creating and sharing a passcode, which they share with the administrator. However, once the program is installed, the credentials can be saved to speed up the login and connection process for future sessions.

Cons

The initial setup process is more involved and complicated for the host computer than it is for the admin.

Review Source
 
 

Suzanne from A P C
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Constant attempted intrusions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that I can set a code that gets emailed to me that is required before logging in, since there are so many attempted logins from other countries. There’s a lot of personal information on my computer, so obviously I would like to keep it that way. It’s great that it’s free, but that goes without saying.

Cons

When I called customer service about all of the attempted logins from around the world, they were very unimpressed and said not to worry about it. Also, it would be a lot nicer to be able to use a keyboard and mouse just as if you were sitting at that computer instead of manipulating the screen around.

Review Source
 
 

Erin from AnchorCM
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

LogMeIn has been a life saver!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

When traveling and working out of the area, LogMeIn keeps me connected to my desktop and sever. Once everything is downloaded, you are good to go! Very simple log in.

Cons

The price did go up, but considering what you’re receiving, I understand. To be able to stay connect while away is truly priceless.

Review Source
 
 

James from TDP
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Logmein gets the job done well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Logmein enables you to remotely log into computers. It works well, even allowing you to import/export files directly (which is not possible through Chrome remote desktop). It works a little better than Chrome as well; faster, smoother operations, and more natural when working with multiple screens

Cons

The additional functionality of logmein, when compared to Chrome remote desktop (a free option) was not enough for me to continue using it; unless you're a heavy user, I suggest sticking with free software

Review Source
 
 

Nasira from Fashion Isle Smiles
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

LogMeIn to work from home

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Once you download the software to your home computer, you can access the office server in minutes! We can view the office schedule and other information and utilize our dental management software from home. Very convenient.

Cons

Once in awhile, there are connectivity issues, or the server kicks you off when the remote access computer is idle too long. It is a bit frustrating but happens only rarely.

Review Source
 
 

Rhett from North American Health Care Inc.
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Seamless remote access to all workstations eliminating otherwise time consuming visits in person for simple support tasks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional.

Pros

Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer.

Cons

The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.)

Review Source
 
 
 
Showing 1-20 of 48

Bob from CJRW
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

I've been using LogMeIn Central for 5+ years to remote control various computers.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It allows me to easily remote control many computers (based on our licenses). I use it as needed.

Pros

It is fairly easy to use and does everything I need it to do. I don't use many of the more advanced features.

Cons

It is now a paid service, whereas when I first started using LogMeIn Central, it was free. Since LogMeIn Central is no longer free, that also offers me the opportunity to explore other remote control applications, free or paid service.

Review Source: Capterra
 

victor from SH Information Technology

May 2018

May 2018

We use this product on a daily basis, works great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it shows the computers online at a moments notice on the mobile cellular smart phone device.

Cons

my only issue i have with this product is that you can't transfer files with the cheaper version, that cost extra.

Review Source: Capterra
 

Mario from GPMobile
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

A great solution for IT infrastructures

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A reliable and safe solution for accessing devices remotely.

Pros

- Response time between computers
- Great selection of features for IT when accessing computers
- great option for device maintenance

Cons

- It's sometimes buggy
- Frequent updates
- Pricy
- Not great business support (I opened an important bug/ticket about 6 months ago and it is still open.. no resolution or updates on the matter)

Review Source: Capterra
 

Chris from Big Splash Designs
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I have used LogMeIn since 2011 and my work would be nearly impossible without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software.

Pros

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

Cons

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

Review Source: Capterra
 

Michael E. from Optimum Computer Solutions (OCS)
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good Remote software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a good centralization software that allows you to really control many of machines. I love how I can push patches across the network.

Cons

The software can be very expensive especially for smaller businesses. The interface is cumbersome and intimidating to green users.

Review Source: Capterra
 


April 2018

April 2018

Expensive but high quality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and it just works 100% of the time. Centralized administration is easy and grouping systems straight forward.

Cons

Way to expensive for small companies. Log me in used to be free at one point. Then they raise the price again and again and again until anything other than large businesses can afford it.

Review Source: Capterra
 


April 2018

April 2018

Excellent product, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy and simple remote access to various computers. I can pretty much do whatever I need to do - even if it's across multiple networks.

Pros

The ability to access all of my computers that I need to remotely. Great tool if I need to work from home, need to be on the factory floor, or am trying to access one of my computers between two different networks.

Cons

Sometimes there is quite a bit of a lag time involved that can be a little frustrating to deal with. Also, sometimes the screen resolution is not that great and is a little bit pixelated. Trying to connect to a two-monitor setup is also challenging at times.

Review Source: Capterra
 

Santiago from Edu1st
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Remote Support and Software VPN done right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

LogMeIn Central provide a great solution for supporting multiple workstations and at the same time providing the ability to manage a software VPN that is reliable and easy to setup

Cons

Pricing has gone up over the years. I understand their model but I think that taking away the free version with less features was a mistake.

Review Source: Capterra
 

Tanya from Mission Vet

April 2018

April 2018

Helpful to log in from home

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SO helpful to log into work software from home so that I could complete tasks in peace. Very nice being able to remotely do payroll.

Cons

I quite enjoyed this software, but when it came time for renewal, the price skyrocketed. The boss did not want to renew.

Review Source: Capterra
 


April 2018

April 2018

Logmein Central Made it easy to manage all our endpoints.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Managing all our clients was easy with Logmein Central. We could easily see who's online, or not. Manage updates, easily obtain remote access, and all the other features are a huge plus.

Cons

I couldn't really find a huge downside to this software. Their support is amazing, the features are up there with all of their competitors.

Review Source: Capterra
 

Lee from Exceed Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Not the best out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Not much of anything honestly. I guess you get to see all your computers listed in one spot, does that count?

Cons

It takes a long time to connect to each computer and they you have to disconnect to get back to the screen to see the other computer, very time consuming.

Review Source: Capterra
 

Ted from Tax Pros

March 2018

March 2018

Good features, but pricey option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a good computer management support tool for my company. It has lots of monitoring tools, which are helpful in diagnosis.

Cons

They raised the price quite a bit about a year ago, then my boss said to find another option. That's a shame since Logmein was one of the first softwares I used.

Review Source: Capterra
 

Amanda from Everkept Storage

March 2018

March 2018

Easy to access all of your computers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love this because we run multiple sites and most of them are ran remotely. When one has an issue with door codes I can just hop on log me in and check out the issue on that computer on site.

Cons

If you forget your password it locks you out for quite a while before being able to log back in again.

Review Source: Capterra
 

Tim from Conversion Logix

March 2018

March 2018

Helps us manage our infrastructure at a good price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use the user management, antivirus management, system health monitoring and computer grouping according to location, access and permission frequently to keep on eye on everything and compared to the other software we looked at this has been a great buy for us.

Cons

The only major issue that I have with this product isn't even with the product, it is with the customer support that assists whenever an issue comes up. Being escalated to different tiers of support until you are able to get to the person who can actually help you.

Review Source: Capterra
 


March 2018

March 2018

Very helpful product when doing IT support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Changed the way our department is run when doing IT support.

Pros

This software helps us to track all our organization pc's in one place. The dashboard allows you to see the health, updates and antivirus statuses of the organization.

Cons

Not inexpensive. When using this product in a large organization the cost can be quite high in order to track all of your assets.

Review Source: Capterra
 


March 2018

March 2018

Convenient - instant access remotely, which saves time and money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about LogMeIn is the smooth setup(s) and it's versatility. Another plus is the ability to import as well as export files directly and instantly.

Review Source: Capterra
 

Nicholas from SoftSolutions, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Good third party remote desktop application.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have clients that we are not able to vpn or rdp to since they have their own networks. We use logmein to remote into the computers that run our software so we can troubleshoot issues. This software is pretty smooth and easy to use for what we use it for. The process to configure it is simple and any one can manage this. My overall use of this is everyday 8hrs a day. well made software.

Cons

At times it can be a heavy resource constraint on a computer that is limited with hardware. It could use some updates to it's functions but not a bad con, more like a minimal con.

Review Source: Capterra
 

Joely from joely@bardenay.com

March 2018

March 2018

We used log me in for years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked the basic function of remote desktop access. The interface was user friendly enough. We also utilized their cloud service, Cubby, while it was around.

Cons

CUBBY was not a user friendly service, it is good they discontinued it. LogMeIn worked perfectly fine, we just discontinued use when we were offered a less expensive alternative with another program we use.

Review Source: Capterra
 

Steve from Smiles First Corporation

February 2018

February 2018

Excellent platform for IT remote access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, ease of administration, ease of installation are all very high. Price of LMI Central basic is very competitive.

Cons

Basic is missing a lot of essential features unfortunately (remote file transfer, remote printing, inventory management, OS updates, etc) and stepping up to the next tier can get very pricy.

Review Source: Capterra
 


February 2018

February 2018

Love this product - being able to access work computer from anywhere is a lifesaver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I work remotely and sometimes need to assist my team members with computer issues. LogMeIn allows me to log into their computer so I can trouble shoot and correct the problem.

Cons

Ran into some issues with logging in but was able to remedy the situation. I had saved the password on the log in pop-up and after a while it locked me out of the computer I was trying to access. Had to go through a few steps to clear the error but was able to get back in. Removing the saved password has kept me from running into this problem again.

Review Source: Capterra
 
 
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