LogMeIn Central Software


LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. LogMeIn Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

LogMeIn Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.



193 Reviews of LogMeIn Central

Overall rating

4.48 / 5 stars

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Showing 1 - 20 of 193 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

This has provided an enterprise solution for less than the expected cost

Overall experience has been extremely positive, after the initial setup has been completed LogMeIn scales to any size organisation via GPO installation and I have only very rarely run into major issues with it. I intend to continue using LogMeIn for the foreseeable future.

Pros

I am able to set up groups within LogMeIn to specify domain/non-domain/desktop/laptop/server/etc. This makes finding the correct computer much easier
LogMeIn can be installed via GPO and when configured correctly functions with zero intervention from IT staff and runs silently in the background so the users are not disturbed by it.
Two factor authentication ensures that the account cannot be breached by any means
Passwords can be set for each computer so in the extremely unlikely event of 2FA being breached the computers remain secure.

Cons

There is a "Trust this computer" or "remember me" button on the login - this does not work if 2FA has been set up. It is confusing and frustrating to keep this button available on the "enter the code we just text you" page when it serves no purpose.
On rare occasions LogMeIn has crashed requiring the client to reboot their PC before it becomes accessible again.

January 2019

Landon from Utah State University

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

LogMeIn Central

Overall, I loved the convenience LogMeIn Central provided for me.

Pros

When I had a local company, PopeTech, email me how to download this to my computer... they were able to help fix some issues I was having with my computer with ease! I did it from the convenience of my own home and work without having to take my computer into somewhere. It was very nice.

Cons

I disliked that every time after that when I logged into my computer it would ask for my LogMeIn Central username and password.

December 2018

Ray from All-In Staffing

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

This was a great addition to our company.

Great purchase and I would highly recommend.

Pros

We are a staffing agency and have multiple clients and employ 500 plus employees. LogMeIn allows us to log into computers outside of our location to view employee info, retrieve weekly hours, and communicate with our time clocks. This saves us time and money and allows us to communicate with our clients without leaving our office.

Cons

My personal opinion is that there aren't any Cons. This software saves our company valuable time and practically pays for its self with the travel time it saves.

December 2018

Tammy from Medical Management Consulting

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Logmein provides easy remote access

This program is easy to use and can accomplish what most folks would want to use it for so I would recommend it for routine use.

Pros

This was easy to use and set up for 2 computers to access our server. I like the security of the access that it provides and the ability to define access of the user.

Cons

When trying to track employee work time I found it difficult with the information provided to determine if someone was actually accessing programs or just logged in. I need more details of tracking employee access than this was able to provide but we continue to use it for employees to work from home and remote in to our server.

December 2018

Disa from SALIENT ARCHITECTS

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Life Saver!

letting people work from home when they cant make it to the office really helps keep things efficient esp for a small office where everyone is a lead on something

Pros

having young kids sometimes makes getting into the office next to impossible this way i am able to stay home and care for the little ones and not miss a beat of work!

Cons

have trouble with dual monitors it becomes a little difficult

December 2018

Ryan from Savannah Solutions, Inc

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

25 employees with access

Pros

We switched from pro (5 users) to central (25 users) and it gives us more access while paying less annually. Great for a small office!

Cons

Remote access can be little ackward because it lags little bit so you cannot use it for a long time as if you are working at home.

December 2018

Carson from Cudmore Group Inc

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

4 of 5

December 2018

Log Me In Solves a lot of problems

love the product, use it all the time, just wish it was easier to log in, as we have multiple computers to log into, and with each one being different, can take a while to get in, also wish the screen display was better, as sometimes things are hard to read

Pros

ability to access clients computers to see what the real issues are
can work from home, or on the road and work as if you are at the office

Cons

the display is hard to read, as its no where near hi def
the logging in thru passwords can be difficult and cumbersome

November 2018

Lauren from Larry Phillips III, CPA, PLLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Easy to use

Pros

This software provides a good solution to access another device remotely. In a world where mobility is essential, this can be highly useful.

Cons

While using the program, I did experience slow processing at certain points.

November 2018

Matt from NTS Development

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

3 of 5

November 2018

LogMeIn

Pros

I like that it's easy to use. I can send an end user a link to download and install

Cons

With the version I use, there is no file transfer option, which seems strange considering how much we pay for this

November 2018

Johnson from Roche

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Logmein review

overall i'm satisfied with the technical portion but unsatisfied with the rising cost

Pros

Great features, fast connectivity, stable and easy to use.

Cons

cost seems to rise every year which makes me having to consider other vendors.

November 2018

Aquila from Q&A Compute

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Too expensive for what you get.

Wish I didn't need it at all really.

Pros

Familiar LogMeIn interface, for transfer, reboot option with safe mode (doesn't always work) and Hamachi.

Cons

Too expensive in comparison to competition.

November 2018

David from Midwest Hospitality Solutions, Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

President

I have used LogMeIn for over 10 years and it is one of the great access software out there.

Pros

You can easily login to a system that has issues any time and any place. Also you can see the status of the computer for usage and updates and more. Plus you can give access to your customers to their system as well.

Cons

Is the port that is used for LogMeIn. It is a critical port that makes the PCI compliance to fail

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Why Use LogMein Central

Overall, I am happy with the service. Customer support can run hot and cold. Some tech fix your problem quickly, others don't know what they are doing.

Pros

If you enjoy the perk of working from home or still need to work when you call in sick, Logmein if for you. You can access any computer, print documents, access email and get your work done in real time.

Cons

I would appreciate a user tutorial. With Logmein, its learn as you go.

November 2018

James from Local Copies Etc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Has the features I need most

Saved money and time all around...

Pros

Simplicity of managing multiple computers.

Cons

Cost per seat is high, and it's easy to inadvertently add clients then lock yourself out because they are over the limit.

November 2018

Brett from Masney

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great product, provides flexibility you need!

Pros

Being able to work at any of our offices from anywhere.

Cons

There isn't much not to like, we are still learning new functionality every day.

November 2018

John from NMK Resources Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

log me in review

Pros

lets me get onto my computer from home any time

Cons

some time it goes slower than I like but always get through

November 2018

Justin from CPI

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Logmein Review

Remote assistance to customers and employees giving you hands on access to the machine even while not physically at a location. The ability to remotely reboot, even in safe mode has proven extremely useful as well.

Pros

I utilize log me in for remote assistance across multiple computers in our company. It is great for remotely accessing different devices at any time.

Cons

With the version of LogMeIn that I have and use, my only request would be the ability to transfer data between machines. copy and paste for text works between devices, however the ability to transfer documents or program files would be even greater.

November 2018

Michael from King’s wigs

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2018

Best remote control software

Pros

Relatively easy to use. Great if you have multiple computers you need to access remotely. One central login to manage all of your computers

Cons

Sometimes the login process is quirky and it doesn’t remember the login credentials

November 2018

Gerald from RS Software LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

The Gold Standard for Remote Management.

After a problem caused by a bad Windows update, I needed a way to remotely administer my servers while away from the office. LogMeIn Central allows me to see which machines have pending updates and decide whether or not to post-pone them pending isolated testing, all from a central location. It's also allows me to schedule batch updates for third-arty software via the One2Many tool. And as a bonus, it allows me to aid employees with issues on their client computers with an Ad Hoc Support session.

Pros

Ease and speed of deployment. Multiple platform support for client software. Automation.

Cons

It's on the pricey side, but there aren't many tools out there with this many features.

November 2018

Sherry from SkywayTools.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

GoToMyPC by LogMeInInc.com

I use this software daily in order to access my desktop computer from anywhere. The software is safe and secure, easy to use and does the job.

Pros

I've been using this software to log in to my computer remotely from any PC and it has enabled me to do my work from anywhere - including Vietnam, Cambodia, and Costa Rica. All I had to do was set it up on my computer and log in and I can access my desk in the office from anywhere.

Cons

There is nothing I don't like about the software. It has been 100% reliable for me, regardless of where in the world I am located.