M-Files

RATING:

4.2

(180)

About M-Files

M-Files is the leading document management platform for knowledge work automation. It revolutionizes the way knowledge workers handle their processes, from creating and managing documents to automating workflows, collaborating externally, conducting enterprise searches, and ensuring security. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com/schedule-a-demo. Benefits of using M-Files include: - 70% improvement in process efficiency and accuracy through the automation of document-centric workflows. - 65% efficiency in saving docume...

M-Files Pricing

Contact M-Files for details of pricing, licensing, and service options.

Free trial: 

Available

Free version: 

Not Available

M-Files - Search
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M-Files Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for M-Files

1 - 5 of 177 Reviews

Joe

Airlines/Aviation, 10,001+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Daily User

User Profile

Jennifer

Verified reviewer

Information Technology and Services, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Extraordinary product with hundreds of benefits

Overall I would say it’s really beneficial software for creating a specific place for all types of documents.

PROS

Writing about pros I would say it enables me to drag and drop out files according to my wish and desire without any worries of managing data. Apart from I really prefer it because it helps me to automate all my workflow according to the working criteria.

CONS

I am fond of using this auspicious product. It has brought a lot of convenience to me. Honestly speaking there is not any single drawback that I have to mention here.

Vendor Response

Hello Jennifer, thank you for taking the time to share your thoughts. We are so excited to see that your experience with M-Files has been positive. We appreciate you and your business. Have a great day!

Replied January 2020

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

Best software for managing your electronic documents online.

By sharing required documents with each other and with US staff helps us to making benefits.

PROS

We can manage and control of our documents online by this software. Very user friendly and ease of use. We can share our documents with other employees in our company. We can also set permissions that who can view and change to our documents. So it is very secure. It has a feature of back up and restoring of files to avoid data loss. We can also save our scanned documents and photographs in M-Files. We can also connect to different databases to get the required data.

CONS

M-files provide less customer support. The files saved at M-files store will not save in their existing format like .pdf , .doc etc. it will save the files in their M-files format which is bit annoying.

Vendor Response

Thank you for the review and sharing about your experiences using M-Files. In your review you mention that files saved to M-Files do not store in their existing formats. I'm not certain about your configuration, but a typical installation stores all files in their native formats including .pdf, .doc. xlsx, .png, etc. M-Files can also be configured to automatically convert certain file types to others upon saving if desired. It might be so that your configuration is set-up in the manner you describe to maximize storage capacity. Please consider contacting M-Files support about this and they can help to change your file saving format configuration if you desire.

Replied September 2018

Corey

Architecture & Planning, 11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2017

Good Document Management Solution for most businesses

Learned what we did and did not want in a Document/Content Management Solution. We are currently shopping around for a better option.

PROS

User Interface is the same no matter the platform. The database residing in the cloud and off local servers is a huge plus, especially for off-site workers. But the structure and speed of the M-Files server is fantastic. Fully customizable to however you want to track your documents and tag your metadata. Tasks and Assignments were a huge plus. Plug-ins for Microsoft Office products all worked very well. Versioning of the documents was awesome. Working on documents locally and then saving incremental changes back to the server dramatically increased speed of working documents for us. (CAD drawings in particular)

CONS

We had 3 things that prevented us from being able to implement and use M-Files to the full. 1. Does not work with Revit's Central Module! Almost all of our architecture projects are built in Revit and they all utilize the Central Module to be effective. M-Filee's inability to comply with this, made it unusable for us. 2. User Interface was difficult for implementation. Many in the office are used to and prefer the windows folder structure and found that our method of tagging metadata and the general UI experience to be too time-demanding and different from what they were used to. 3. When the files are saved on the m-files server they are not saved in their native format (.dpf .xls. doc) they are saved in M-Files format. M-Files has an export feature that supposedly should allow you to get the files back in their native format. We did not like that option we wanted a way to be able to look through the M-Files vault, distinguish which files are which and then be able to save them back in their original format.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2021

Online Storage and Easy Information Transfer

the application I use to store, manage and monitor all kinds of documents, information and visual materials. It can also be used for document sharing and version control.

PROS

It is an easy-to-use and powerful document management system that facilitates the management, finding and tracking of documents for companies of all sizes. It is a solution offered according to the needs of every institution / organization. The biggest advantage at this point is that it is very simple to customize.

CONS

It creates synchronization problems in places where the internet connection is not reliable and there may be version problems.

Vendor Response

Hello, Thank you for taking the time to complete this review. We value your time and appreciate the score! Again, thank you and we look forward to your continued business!

Replied April 2021