Emails between staff are cut down dramatically, as rather than emailing a colleague I can just tag or message them.

It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.

This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.

Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access to your all emails.

Hats off to the Missive. They are very responsive,  add features regularly, and fix bugs quickly.

Sensitive content hidden] was super patient and knew exactly what to do. It's so nice to have this kind of support from Missive.

The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Customer support ist extremely quick and helpful and all in all it was relatively easy to setup our processes.

Greatly helps productivty and control/coordination.

We're using a shared mailbox to provide technical support to clients.

The platform looks great and it is easy to use. Now with our team inboxes and rules for automatization we saved not just a time but we finally organized our mails.

Great software - constantly being updated with new features and the support team is fantastic. Very easy to implement to our team, and now we couldn't operate without it.

Missive is a really great alternative to other outreach solutions  and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team.

I love the integration with another apps and chat option.

They have tons of integrations and the team is very responsive. The price is on the expensive side but you get a lot for what you pay for.

App does everything the web app also does. Chat function is also good considering it's included in the price and I like the integration with Todoist.

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

The Best Inbox Management Tool, ESPECIALLY FOR THE PRICE.

They pack a ton of incredibly useful features into a super clean, easy to use UI. They also have a ton of power features like keyboard shortcuts and rules that help me keep my inbox sane.

Makes it easier for all parties. Customer support: quicker support response time I've ever experienced.

I also enjoyed the ability to edit another user's draft email in real-time as they are also working on it.

Beautifully done, highly functional, versatile, highly recommended.

Missive's customer service team  is top notch, and they are quick to get back and/or resolve any issues that I run into on a day to day basis, as well as help answer my questions.

This is by far the best designed, fully features and we built email app around. Ideal if you have a team, but perfect for freelances or anyone regularly dealing with mail.

We were searching for an email management solution and found Missive. Gave it a try and the service is great, it connects to zapier which is huge, and we can easily communicate in emails and chat.

The product is extremely easy to use and cuts down on all of the wasteful overcommunications to customers and co-workers.

The integrations so far seem to work seamlessly, and I love how customizable the platform is. It's also great that I can jump from my computer to my phone, and I still have all the capabilities there.

We switched to Missive from a competitor because the apps are elegant and the price is right. We use email all day every day, so the user experience is important.

Once you use Missive, you'll see what you're missing without it.

I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

Super effective way to juggle emails, discussions plus external integrated systems. Has a lot of functionality itself to handle multiple, team & external email accounts.

It’s much better than Zendesk for the workflow and the fact that Missive doesn’t break all the time (like it happened to us on Zendesk back then, before we switched).

Whis this software you can not only handle your customer emails but you private emails can be managed as well and at the very same place. No switching software anymore for different email needs.

Brings team discussion into email threads, keeping the emails separate. Integration with other systems is fabulous, eg Trello & Knack.

This software has a very nice design, works without any flaws, is very responsive/fast, and has a very affordable price. Cheaper than ANY comparable tool I found so far.

All I have to do is open my Gmail interface and try to work from there to realize that I would be lost without Missive.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

The ability to connect to other PC remotely and control it is just amazing, the live chat  is also good.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

It has been great to use it. It is very user friendly which gains more confident we are using it right.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or department such as customer support, marketing campaigns and more.

LongDescription

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Signature Management

Meeting Management

Internal Chat Integration

Document Storage

Access Controls/Permissions

Activity Tracking

Shared Inboxes

Activity/News Feed

SSL Security

Real Time Editing

Single Sign On

Calendar/Reminder System

Project Management

Communication Management

Brainstorming

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Template Management

File Transfer

Email Templates

Contact Management

Mobile Access

On-Demand Communications

Routing

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Ticket Management

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Real-Time Chat

Chat/Messaging

Customizable Templates

Calendar Sync

Issue Tracking

Inbox Management

Event Calendar

Alerts/Escalation

To-Do List

Reporting/Analytics

Contact Database

Employee Photos

Video Conferencing

Drag & Drop

Autoresponders

Customer History

Tagging

Third-Party Integrations

Multiple User Accounts

Canned Responses

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Multi-User Collaboration

Interaction Tracking

Productivity Tools

Knowledge Base Management

Remote Access/Control

Response Management

Real-time Consumer-facing Chat

Service Level Agreement (SLA) Management

Macros/Templated Responses

Rules-Based Workflow

Customer Service Analytics

- Free
- $14/month
- $18/month
- $26/month

Details: https://missiveapp.com/pricing

Email/Help Desk

FAQs/Forum

Chat

Self-Employed

2-10

11-50

51-200

Missive

Live Online

Webinars

Documentation

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Whiteboard

Surveys & Feedback

User Management

Personalization

Presentation Tools

Session Recording

Remote Printing

Video Management

Assignment Management

Private Chat

Scheduling

Recording

Meeting Room Booking

Two-Factor Authentication

Internal Meetings

Attendee Management

Diagnostics Tools

Monitoring

Prioritization

Troubleshooting

Session Transfer

Two Way Audio & Video

Presentation Streaming

Screen Sharing

For Nonprofits

Web browser (OS agnostic)

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


Missive vs TeamViewer Remote

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