MyHub Software

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About MyHub

MyHub will allow you to quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, chat, newsfeeds, forums, blogs, calendars, document storage, automated forms, social network, staff directories, alerts and notifications....
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MyHub User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 34 reviews

User Profile

Chelsy

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2018

The Intranet site that is simple, with amazing customer service!!

I wanted a site for internal information, what I found was not only an internal site but I can integrate with Google, create forms, do mail list, have forums, and have the flexibility on users and groups, down to pages.

Pros

My HubIntranet is easy to use, for technical or non technical staff, the knowledge base is easy to use with step by step guides and videos. I have used them for several years now and the features keep growing.

Cons

It's not super fancy as far as templates, but for the delivery of information it is great!

Cate

Company size: 11-50 employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Great solution for both intranet and extranet

We used a number of the platform features to help our customers, distributors, and staff become 1) independent faster (embedded training videos/document exchange), 2) collaborate with colleagues (community building), and 3) stay current with the latest advances in the field (archive for news, publications, social media feeds, and events listings).

Pros

The group/permission functionality allowed us to solve a number of problems with this one platform solution. We're able to share different types of information with our own staff vs customers, enabling this to be both an intranet and extranet solution for our company.

Cons

There were no cons about this platform. The only kinks we faced were due to the strict regulatory nature of our field (medical device) which limited what we could share on this platform.

Reasons for choosing MyHub

CissBase showed ALL of the company documents and it was difficult for remote/field teams to find the resources they need. When deciding to create an intranet solution for he document exchange, we decided it meant an opportunity to solve roughly 20 other problems we were seeing in the field. MyHub provided the tools we needed to successfully solve ALL of the problems we were facing.

Anonymous

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2018

Affordable Intranet Adaptable for Many Uses

We are using MyHub for a customer forum - it has the features and flexibility that we were looking for at a cost that is not outrageously expensive.

Pros

The customer service I received was great and they were helpful throughout the setting up process and helping me to learn more about what is doable on the site. The price is reasonable for what you can customize.

Cons

There are some limitations to what you can customize. It is a bit clunky and slow moving.

Diane

Company size: 51-200 employees

Industry: Professional Training & Coaching

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Great Customer Support

Overall, MyHub has been easy to work with and the customer support has been great. There were a few items we needed that weren't available and the support teams worked with us to make those available. We've been using MyHub for a number of years now and are very happy with the product and the customer support!

Pros

Setting up and building our intranet and portal was fairly easy, and the customer support was quick and very helpful when needed.

Cons

One major item that we would love to have is better reports and user analytics. Not being able to add the same users to multiple sites is something that could definitely use work as well.

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Myhub, the only hub for all your needs!

Overall I highly recommend this as it comes of great value with alot of help to get you started on your journey!

Pros

Regarding the pro's it's intuitive and easy to use but lets say you do have difficulty with an aspect there are several how to guides that you can follow for any issues you have with the product. Last but most certainly not least it is of exceptional value.

Cons

The appearance of the site was one thing that didn't feel very customizable and I'm sure with some more time put into this aspect it can be something that can be improved.

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