MyHub is a cloud-based intranet and knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and serves clients globally. The key features of MyHub are intranet setup and management, site management, user management, staff directory and file storage.

MyHub allows its users to create intranet content and share it within internal communications. The software allows users to upload their other documents and files, as well as configure access permissions. It also provides a feature to add additional need-based modules to the software, such as banners, forums, blogs and calendars. An intranet designer is also available for customizing the website.

MyHub is available for monthly and annual subscription options. It is compatible with Google Chrome, Internet Explorer 9 and above, Mozilla Firefox and Safari web browsers. It provides customer support via tickets, video, chat and knowledge base.



15 Reviews of MyHub

Overall rating

4.5 / 5 stars

Showing 1 - 15 of 15 reviews

November 2018

Chelsy from San Joaquin Delta College

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

The Intranet site that is simple, with amazing customer service!!

I wanted a site for internal information, what I found was not only an internal site but I can integrate with Google, create forms, do mail list, have forums, and have the flexibility on users and groups, down to pages.

Pros

My HubIntranet is easy to use, for technical or non technical staff, the knowledge base is easy to use with step by step guides and videos. I have used them for several years now and the features keep growing.

Cons

It's not super fancy as far as templates, but for the delivery of information it is great!

November 2018

Jim from Charter One Realty

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Easy to use Intranet helps us keep everyone informed and up to date.

Overall we are very happy with this software. When I was hired, one of the things my employer wanted was a company Intranet. After looking at numerous options, we settled on MyHub and have been very happy since. This has allowed us to share the newest information company wide, all at a very affordable price.

Pros

Easy to use and setup. We were able to create several pages internally and roll out to 200 some people in a matter of days. Tremendous value compared to a number of other options I looked at. Support is very good as well.

Cons

Some of the page layouts seem a little difficult to work with.

October 2018

Phil from KeyCare, Inc., the NJ HCCN

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excellent product and services - customer support outstanding

The customer support is truly outstanding and a gold standard in the industry!

Pros

The functionality and ease of use. A site can be developed quickly and maintained easily.

Cons

A very nice enhancement would be to be able to upload data at the folder level rather than just at the file level. Another nice enhancement would be the ability to see the font size and other details for the text that is on a page.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2018

Affordable Intranet Adaptable for Many Uses

We are using MyHub for a customer forum - it has the features and flexibility that we were looking for at a cost that is not outrageously expensive.

Pros

The customer service I received was great and they were helpful throughout the setting up process and helping me to learn more about what is doable on the site.
The price is reasonable for what you can customize.

Cons

There are some limitations to what you can customize. It is a bit clunky and slow moving.

August 2018

Rick. from Vines

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

My Hub Intranet review

We wanted to move away from an internal (on premise access only) Intranet managed with Dreamweaver, to a secure Internet based Intranet where our staff members can access the site from any Internet connection with a PC or mobile device. MyHub Intranet makes it very easy to achieve this with us still able to have the site protected by username and password. The site is very easy to administer, and their technical support team is one of the best that I have experienced.

Pros

Feature rich with ideas I hadn't even thought of.
Very easy to administer.
Delegation of key areas to other administrators
Mobile optimised
Advanced Form builder

Cons

Nothing to date, you just need to bear in mind that you are editing content live, although you are able to roll back if you make a mistake.

June 2018

Jim from Charter One Realty

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

This was our first Intranet setup and it has gone great, we are very happy with Myhub.

Pros

It is easy to use and setup. Most everything is drag and drop and the online knowledge base and video library explains everything very well. Adding pages and modules is easy, though a little technical knowledge is needed, you do not need to be a programmer. Customer support is great, though there is a bit of a time zone difference as i believe they are in New Zealand.

Cons

Formatting and and coloring of fonts across the site was a bit difficult to handle. Many of the links we were adding seemed to be formatted incorrectly. Maybe it was our fault but it seemed to take a long time to get them right. Once we did however, no problems.

March 2018

Phil from KeyCare, Inc., the NJ HCCN

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

MyHub functionality is excellent and Customer Support is beyond outstanding. I fully recommend it!!

It enables us to disseminate and capture information that we need in a very effective and low-cost way.

Pros

MyHub software is relatively easy to use and is extremely flexible. It took less than a few weeks to develop a multi-page private portal, with a large amount of data, that meets our needs. The pre-built templates and the one-on-one virtual training, along with the support guides and videos, jump-started and enabled quick development without needing a technical background. Page creation, page management, security, and user management are excellent.
The customer service is the best in the industry in responsiveness, addressing issues, and providing helpful solutions. MyHub aims to please and consistently goes above and beyond as a premier vendor!
The cost of MyHub is unheard of in the industry.

Cons

The Document Exchange capabilities were the main reason for us to select MuHub. The Microsoft Explorer structure and associated security are excellent. In a page, it is possible to set up hyperlinks to files stored in the Document Exchange. The ability to set up a hyperlink to a folder in the Document Exchange does not currently exist and we hope that this major enhancement would be made available at some point in the future.

December 2017

Chelsy from OneVision Solutions.today

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Amazing customer service and support!

Pros

MyHub is easy to set up, you don't need to be an IT person to have a great intranet, the resources to support you through the process is great, not to mention their support staff.

Cons

The pages are built through modules, it would be nice to have choices of templates to add content to. But the pages are functional once you take the time to design it!

September 2017

Paul from Villa Radiology Systems, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

A truly intuitive solution with simple, concise On- demand video and excellent human support

This software has become a daily pillar in our operation. We count on the MyHub Intranet solution and their support team to keep a real-time pulse on inter-company data/knowledge sharing, as well as with vendor and client partners.

Pros

The software is very intuitive. The Video Help is brief and useful and the their team offers unbelievable support. I am writing this at 12:41am and just had a problem resolved by their team on a Saturday, their time. Did I mention, they helped us with a technical setup that should have been handled at our end!

August 2016

Brittany from Skywalker Properties

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

easy, powerful, customizable -- exactly what we need!

This has been the easiest product I've ever used! It's powerful and intuitive. And the service we've received has really been stellar -- The CEO responds to questions within the same day, across the world! We've been able to build 88 pages of internet content in about a month with little to no support. Very easy and the result is a beautiful, customized reflection of our company!

Pros

modular product! very clean and straight-forward.
-- different usage models, very easy to customize and edit.
-- lots of different types of modules, forms, images, videos, features, news, etc.
-- Adaptable to any company -- our site looks like us! (vs looking like MyHub or another product)
-- layout is very appealing
-- looks good on the phone
-- great service

Cons

Calendar and new modules are a little less flexible.
We are waiting patiently for the org-chart layout.

August 2016

Roger from P4b Law Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Great site and even better support!

I was a little apprehensive about using this software as we have very limited experience. However it did everything and more that we were hoping for. In addition the support that we received was second to none. The cost was extremely reasonable and everything more than surpassed our expectation. We had a couple of one to one's over the phone to get some support to get us started. I soon picked it up and the results really have been impressive. We have had nothing but positive feedback about the site we built using the software. If a lawyer can get to grips with it then anyone can! I'd really like to find something negative to say to balance things out but I genuinely have nothing but praise for the software and the individuals we dealt with.

Pros

End product
Ease of use - very intuitive
First class support
Very competitive pricing

Cons

Nothing

August 2016

Lee from Amplified Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Great Intranet product - easy to use, powerful in features!

My experience with MyHub has been tremendous. From the start of my free trial to the incredible support after I signed on, the experience has been top notch. I even got a DM on twitter referencing my recent training session and trainer by name. This service is easy enough for the beginner, but powerful enough to really do some amazing things. I use it as a value add for my clients and a place where they can all easily access the appropriate information in a simple and visual way. I would highly recommend this to anyone looking for a hub for all their company's documents, files or even a place to interact and control user permissions.

Pros

It's very easy to use - I've already seen powerful updates - but very graphically based for the non-techy user. The ability to control permission for the users is also amazing. You can even control specific permission for widgets within a page if you needed to. Also, users can manage their own accounts to no more chasing lost passwords.

Cons

I haven't found any cons yet. There was a little learning curve, but their support took me through all of my questions with ease.

August 2016

Alanna from SportsArt

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Exactly What My Company Needed

Our marketing team needed a place to upload updates and files and share them with our distributors and fellow salesfolk. MyHub was a perfect solution. It even eliminated our need to build a dealer portal!

Pros

AMAZING value, great customer service (shoutout to Steve!!!), and easy to use

Cons

I wish there was more customization options for appearance/modules

October 2018

Rohit from Ani Technologies Private Limited(Ola Cabs.Com)

Company Size: 51-200 employees

Review Source: GetApp


October 2018

January 2018

Nicole from Univest

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018