PRTG

RATING:

4.6

(231)

About PRTG

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do. First and foremost, it is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes (across multiple industry verticals) and is compatible with Windows 7 or later. Primary features include bandwidth monitoring, alerts, data publishing, customization support, and reporting. PRTG monitors your entire IT infrastructure and all important technologies are supported, such as: SNMP, WMI and Windows Performance Counters, SSH, Traffic analysis using flow protocols or packet sniffing, HTTP requests, REST APIs returning XML or JSON, Ping, SQL, and many more. In addition to what PRTG can already do wel...

PRTG Pricing

Starting price: 

$2,149.00 one time

Free trial: 

Available

Free version: 

Available

Bandwidth utilization
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PRTG Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PRTG

1 - 5 of 230 Reviews

User Profile

Cesar Enrique

Verified reviewer

Telecommunications, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

PRTG a useful and easy to deploy tool

We started using PRTG with the demo and we realized that it had many functionalities such as email notification and others such as being able to monitor the traffic of an interface or the SNMP of a device and we decided to purchase the licensed version and it has been a great choice.

PROS

What I like most about PRTG is that it is very easy to deploy, in addition to being very intuitive, it does not require much knowledge to configure it. It also has an APP for Android that is very useful and from which you can monitor the services.

CONS

What I like least is that it is a little expensive compared to the competition.

Reasons for switching to PRTG

We changed it because we wanted a more efficient tool, one that was faster in notifications and also more user-friendly.

Vendor Response

Dear Cesar Enrique, Thank you for your feedback on PRTG Network Monitor! We're glad to hear that you find PRTG easy to deploy and intuitive, with an easy-to-use Android app for service monitoring. We understand your concerns about the cost compared to the competition, but we appreciate your decision to switch to PRTG for its efficiency and faster notifications. We're happy to have you as a satisfied user and hope it continues to effectively meet your monitoring needs. Your Paessler Team

Replied November 2023

Warren

Building Materials, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Fast and easy to set up monitoring

PROS

The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it will do the desired job - or if you only have a small network, this may be fine to monitor your entire network.

CONS

Some advanced features like the ability to set up auto-remediation of issues would be nice, as would the ability to use PRTG behind Cloudflare.

Reason for choosing PRTG

PRTG was faster and easier to set up and have a functional monitoring system, while also being relatively low cost.

Vendor Response

Dear Warren, Thank you for your positive feedback on PRTG's easy setup and free sensor offering. We appreciate your suggestions and we'll consider them for future updates to improve our product's capabilities. Your Paessler Team

Replied March 2024

Sebastian

Machinery, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Amazing tool for amazing price

Planning is more tedious then setting it actually up. Getting all topics covered that you want to monitor is a hard task but then implementing all checks with PRTG is a breeze!

PROS

PRTG has been our go to monitoring tool for a couple of years and has never failed us.

CONS

Auto update function does not always do the trick but manual update always fixes it. Not all metrics are usable but overal very impressed.

Vendor Response

Dear Sebastian, Thank you for your glowing review! We're glad to hear that PRTG has been your reliable monitoring tool for years. We appreciate your feedback on the auto-update feature and metrics, and we're constantly working to improve these features for a seamless user experience. Furthermore, we're happy to hear that once set up, PRTG makes monitoring a breeze. Your Paessler Team

Replied March 2024

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2022

Easy to implement, web based and nearly agent less monitoring

It was easy to install and manage, it's helpling a lot with monitoring and alerting and it's aeasy to use. Also to adapt or tweak thresholds is very easy.

PROS

It's very easy to implement and for a lot of the user cases it does not need an agent or software to be installed

CONS

For well known Enterprise Products e.g. VMWare VCenter there are only limited intergration available.

Reasons for switching to PRTG

Icinga was to complicated to setup and to use.

Vendor Response

Thanks for sharing your review with us and the community! Cheers, Paessler AG

Replied May 2022

Ahmad Fahmi

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

A simple and cost-effective way for traffic monitoring

The installation are pretty easy and operationally, it's easy to maintain as long as you have large disk space and good CPU resources. The monitoring is made easy with custom sensors and updated snmp library files. Previously, the mail support will be a bit delay since HQ in Germany is 6-8 hours away, but now, APAC has its own resources to respond to the case.

PROS

Easy to setup and operate. Few clicks and you are able to monitor the performance and health of your network, devices, servers, IOTs devices. Not too expensive and light installation file.

CONS

Not able to run on Linux or other non-Windows operating system.

Reason for choosing PRTG

Easy to install, cost is lower than the rest, easy to operate and devices can be monitored within 5 minutes.

Reasons for switching to PRTG

MRTG is an open source and not easy to manage and operate. Another solution by Solarwind seems to be heavy with the installation and not that straight forward when doing snmp.

Vendor Response

Dear Ahmad Fahmi, Thank you for your detailed feedback! We're glad to hear that you found our system easy to set up and operate, with effective monitoring capabilities. Your Paessler Team

Replied March 2024