# LogMeIn Rescue Software Reviews, Demo & Pricing - 2026 > Review of LogMeIn Rescue Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/rescue-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / LogMeIn Rescue Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/help-desk/rescue-profile/reviews/)[Alternatives](https://www.softwareadvice.com/help-desk/rescue-profile/alternatives/) # LogMeIn Rescue 2026: Benefits, Features & Pricing Wondering if LogMeIn Rescue is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview LogMeIn Rescue 4.6 [(163)](https://www.softwareadvice.com/help-desk/rescue-profile/reviews/) Pricing Starting at $149.00 per month ### About LogMeIn Rescue LogMeIn Rescue is a quality remote support software trusted by enterprises and IT support teams worldwide. Purpose-built for high-stakes environments where security can't be compromised, Rescue delivers fast, reliable remote support for PCs, Macs, mobile devices, and more. With 20+ years of proven performance, 99.99% uptime, and 5 billion+ remote sessions completed, Rescue is the platform teams depend on when downtime has real consequences. Built-in enterprise security, granular permissions, and audit-ready session logging keep every interaction controlled and compliant. AI-powered diagnostics and automated session summaries help technicians resolve issues faster and document them automatically. With 12+ flexible connection methods and out-of-the-box integrations with ServiceNow, Nexthink and more; Rescue adapts to your workflow, not the other way around. Wondering if LogMeIn Rescue is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## LogMeIn Rescue User Interface ## Popular LogMeIn Rescue Alternatives Main Product LogMeIn Rescue 4.6 [(163)](https://www.softwareadvice.com/help-desk/rescue-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.20Value for money - 4.38Customer support - 4.60Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1428)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.69Value for money - 4.62Customer support - 4.64Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) 4.6 [(1787)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.52Value for money - 4.25Customer support - 4.50Functionality Pricing Starting at €22.90 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.72Value for money - 4.64Customer support - 4.50Functionality Pricing Starting at $109.00 per year Get Price ## LogMeIn Rescue Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Remote Device Support $149.00 flat rate, per month Plan includes: - Windows & Mac Remote Control - Unattended access - In Session Diagnostics - Agent Collaboration - Scripting - Remote Support - Customization & Branding - Administration and Reporting - Mobile Support - Security and Compliance Read More Rescue Enterprise Pricing available upon request Plan includes: - Remote Support - Customization & Branding - Administration and Reporting - Mobile Support - Security and Compliance - Artificial Intelligence - Dedicated Technical Support Team - 24/7 Priority Care - White Glove Onboarding - VIP Support Portal Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LogMeIn Rescue Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of LogMeIn Rescue Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Tracking AI Copilot AI Summarization Alerts/Escalation Annotations API Assignment Management Audit Trail Authentication Automated Routing Availability Management Blended Call Center Campaign Management Change Management Chat/Messaging Collaboration Tools Commenting/Notes Compliance Management Computer Telephony Integration Configuration Management Contract/License Management Customizable Branding Customizable Reports Customizable Templates Desktop/Browser Sharing Diagnostics Tools Diagnostic Tools Electronic Signature Employee Activity Monitoring Event Logs File Sharing File Transfer For MSPs Inbound Call Center Incident Management Interaction Tracking IT Incident Management Live Chat Mobile Access Mobile Screen Sharing Multi-Channel Communication Multi-Participant Screen Sharing Multiple Monitor Access Multiple User Accounts Presenter Control Management Problem Management Project Management Real-Time Chat Real-time Consumer-facing Chat Real-Time Reporting Real Time Screen Sharing Release Management Remote Access/Control Remote Printing Remote Support Remote Update/Installation Reporting & Statistics Role-Based Permissions Screen Capture Screen Mirroring Screen Recording Screen Sharing Secure Data Storage Secure Login Self Service Portal Session Recording Session Transfer Single Sign On SSL Security Summary Reports Surveys & Feedback Targeted/Locked Screen Sharing Task Management Third-Party Integrations Time Zone Tracking Troubleshooting Two-Factor Authentication Unattended Access Video Chat Video Support Whiteboard ## LogMeIn Rescue Integrations Freshdesk Integration rated undefined from -1 review Autotask PSA Integration rated undefined from -1 review Agiloft Integration rated undefined from -1 review HappyFox Help Desk Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Salesforce Service Cloud Integration rated undefined from -1 review See all 11 integrations ## LogMeIn Rescue User Reviews Overall Rating 4.6 Ratings Breakdown 5 68% 4 29% 3 2% 2 1% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.2 Customer support 4.4 Functionality 4.6 KM Kim M. Verified reviewer Government Administration 11-50 employees Used monthly for more than 2 years Review source Reviewed March 2026 Has improved 5 Previously 4 Like the program.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Previously 4 Pros: I found it really easier to tell workers how to get to the website if they need support from me as the IT person in the office. I also like it that you have changed the timing so it doesn't time out on you after done doing something to let you finish your notes or comments about a problem that you had to work to get resolved. Security is another thing that has changed that I like. Cons: There is nothing that I don't least like about the problem. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Read More Adam C. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Great remote connection tool 4 Ratings Breakdown 4 Ease of use 4 Value for money 2 Customer support 4 Functionality Pros: I love the ability to remotely connect to a users computer and be granted full admin access to make changes and repairs. We are able to connect with people all over the world and resolve their computer issues. I've been able to hotspot off my phone and connect to users for long periods to resolve issues. Cons: I don't like that it takes the app a while to implement new features. When there is an issue with an update or new windows features it can take them some time to release an update. A work around is usually available but they become cumbersome. Read More ML Marissa L. Verified reviewer Internet 201-500 employees Used daily for less than 6 months Review source Reviewed September 2020 Works ok 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Ability to log into other computers to assist customers better Cons: A lot of bugs that makes it difficult to control Read More Aaron W. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed November 2017 Use LMI Rescue daily to serve our users 4 It allows us to connect to our users and help them in a much better way than simply email or phone support can do. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: LogMeIn Rescue has been great for us to remotely serve our customers. We need multi-screen remote access, so being able to see all screens, share files, get information about users computer, and even setup unattended access is very helpful. Cons: It is very expensive compared to other programs. The security process to allow a rep to remote into a user's computer can take more steps than it should (overly secure), which can be confusing for customers. Read More Matt B. Verified reviewer Internet 11-50 employees Used weekly for more than 2 years Review source Reviewed December 2017 Excellent tool that gives you the ability to see what the user sees and even control their desktop 5 It allows us to streamline support for certain issues and minimize the need for customers to follow detailed instructions over the phone. It also allows us to quickly transfer files without resorting to email, dropbox or some other method. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It allows me to quickly and easily access user's PCs to help troubleshoot issues, perform actions, transfer files, install updates, etc. It is easy to use for the customer and is an invaluable tool in customer support. It makes what could be a 30 minute call take 5 minutes and helps to solve issues that would otherwise be impossible. Cons: Every once in a while we experience some unknown issues with running LogMeIn on a user's computer. The .exe file that should run to launch does nothing or the connection fails suddenly. We have had trouble getting to the bottom of these issues. However, these issues are pretty rare and may be due to issues on the customer's end. Read More Mark C. Verified reviewer Pharmaceuticals 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2018 Great software. Does everything required and more. 5 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Full featured in its class. It does everything in every way possible. The connections always work and the reboot and re-connect always works. Cons: The pricing is very high. There could be tiered pricing for those who don't need all the functioanlity. Read More Raven P. Verified reviewer Information Technology and Services 201-500 employees Used daily for less than 12 months Review source Reviewed March 2022 Logmein Rescue Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: From a technical support engineer perspective, Rescue is the easiest tool in comparison to Teamviewer and Anydesk. Connecting to your customer is easy by just sending a link or providing them a pin code by accessing 123rescue.com Cons: Once your session has ended there's no way to save your transcript so you have to ensure that you are all done before closing it. Read More Ryan G. Verified reviewer Computer Software 51-200 employees Used daily for less than 2 years Review source Reviewed June 2019 Simple and Powerful 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Remotely viewing and controlling computers and devices is easy. File transfer is secure and navigation through the UI is effortless. Multiple sessions allows for troubleshooting with ease. Cons: file transfer speed could be improved. Overall fantastic though. Read More Oshan M. Verified reviewer Information Technology and Services 11-50 employees Used other for less than 2 years Review source Reviewed July 2019 Quick and easy to connect remotely with clients 5 Effective and efficient solution to resolve our customers issues via secure remote access. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: With the LogMeIn Rescue platform, we can easily connect remotely with our customers all over the world within few seconds.It saves our time and money.Also it will gain our customers satisfaction on our solutions. It is the best solution when we want to support customers via remote access.Even we can have more than one remote sessions.Simple process and easy to understand the requirements of clients due to reliability and security of the communication protocol. Cons: User interfaces should be improve more with UI/UX principles and guidelines. Read More Sunil M. Verified reviewer Computer & Network Security 11-50 employees Used other for more than 2 years Review source Reviewed May 2018 Decent remote access software 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Great little application that makes it a ton easier to support users remotely. Users can connect to a session, or admins can initiate a remote session from their end. Fairly light in terms of resource usage, and easy to navigate. Cons: Price is a bit high in light of other free options available in the market. The features do make up for the price, but might be a sticking point for users who don't need ALL the features offered by LogMeIn. Read More Showing 1 - 10 of 163 Reviews [See All Reviews](https://www.softwareadvice.com/help-desk/rescue-profile/reviews/) ## LogMeIn Rescue Popular Comparisons [TeamViewer ONE vs LogMeIn Rescue](https://www.softwareadvice.com/help-desk/rescue-profile/vs/teamviewer/)[Zoho Assist vs LogMeIn Rescue](https://www.softwareadvice.com/help-desk/rescue-profile/vs/zoho-assist/)[AnyDesk vs LogMeIn Rescue](https://www.softwareadvice.com/remote-support/anydesk-profile/vs/rescue/)[Slack vs LogMeIn Rescue](https://www.softwareadvice.com/help-desk/rescue-profile/vs/slack/)[ISL Light vs LogMeIn Rescue](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/rescue/)[BeyondTrust Remote Support vs LogMeIn Rescue](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/rescue/)[NinjaOne vs LogMeIn Rescue](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/rescue/)[GoTo Meeting vs LogMeIn Rescue](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/rescue/) [Compare All Alternatives](https://www.softwareadvice.com/help-desk/rescue-profile/alternatives/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? 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