It was beautiful and seamless and I really was impressed with the quality of the product.

Everything I need to relate payroll, time off, insurance, is in the same application and its ease of use and navigation is outstanding.

The ability to send over time off and have it documented. I also love the dashboard, the cleanness, and seeing team member updates is amazing.

Horrible Onboarding for someone who advocates themselves as an onboarding service.

I love how easily accessible all of my payroll, benefits and apps are. The app is a great feature as well.

Rippling is very easy to use, has a great UI and comes with a good set of features like a password manager, SSO and a central source for other tool/app access management.

I love all the integrations that come with Rippling.

Customer service is top notch with rapid responses to questions. Can link up to other apps very easily which is fantastic.

Rippling makes dealing with employee management easy and fun. I very much enjoyed the streamlined nature of the product and how easy it is to understand.

Pricing is very competitive and has saved our non-profit a lot of funds when compared to what we were using previously.

Probably more of our problem, but the birthdays are not up to date.

The layout and ease of use of Rippling is excellent. It is all very intuitive to navigate and makes management of my employee benefits and employment details very easy to see.

I can easily get to all other applications needed, the integration functionality is great. Super helpful and user friendly.

I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.

Great solution having a dashboard that allows you to take care of mandatory employee needs. I loved how easy and quick it was to choose a Health Care plan all from the Rippling platform.

It has a rich feature set, and is fairly easy to set-up. Working within the software is intuitive, and the Rippling support team is responsive, helpful, and friendly.

Comprehensive and cost effective HR and IT management platform.

Going to have to issue a statement about fraud to my bank to try and reverse the charge now.

Rippling is super easy to use and very user friendly. The aesthetics of the platform are great.

The downside is just figuring out which ones to add in.

I also really enjoy the HR experience, the Payroll dashboard is really nice. The benefits dashboard is extremely clear and accessible.

This is literally the best customer service I've ever had. I cannot overstate how instrumental Rippling has been in helping me set up payroll.

I love Rippling because it's so easy to use. I love its modern look and it's easy functioning buttons.

Seriously, I not only feel great about this software, but I feel much stronger in my understanding of my business thanks to Rippling.

One of the worst experiences ever. Don't waste your time and money.

I was very impressed with the ease in which I can split up my paycheck and adjust where the money is going.

The price of having such direct control over payroll is that any mistakes I make are on me.

There are many more affordable solutions with better interface and customer service.

This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.

I love the timeliness of the emails on payday, and I love the ease of use when acquiring paystubs. Plus, the animations are fun.

They learn how to integrate, set a time table to make it happen and keep you posted on the progress along the way. The reporting in Rippling is amazing.

Overall love the program. The flexibility and ease of use for employees are great, making it a breeze to go through.

Rippling makes receiving your paycheck a little more exciting. The pictures/gifs are so fun and esthetically pleasing.

Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.

This combines almost every component related to HR into one system and is amazing for the price, has a bunch of integrations as well.

Rippling integration was super easy, and is so user friendly that no one has asked for help using the software.

I love how easy it is to use Rippling. It is clean and user-friendly and super easy to learn.

Completeness of solution, flexibility and ease of use  - vision for the product by SummitAI.

Also, other features are helping us to manage operational activities like other CMDB integrations , recertification's, change mgmt. SMS - Notifications and many more.

Configuration management module still needs some work done, could be in forthcoming releases. Not having Customizing / renaming field option  is highly missed.

I like the overall design of this software and some features are really good like workflow and ticket routing and the orchestration things.

Ease of installation, ease of use, reliable, and works well for our ITIL process.

When we were doing our search for an effective ITSM tool, we had a list of 75+ requirements and Summit was able to not only meet but demonstrate how each of the requirements was done in the system.

In sweet and short words, the experience was fantabulous.

Responsive and willing to help. SummitAI works well in our organization and allows for the automation we need.

It's very good product for ITSM modules and asset life cycle tracking under low budget.

Summit provides a good set of IT Service Management Tools.

Overall experience is good but the customer support and testing is really not up to the mark.

We enjoyed an excellent implementation experience. The implementation team was flexible in the approach to allow multiple methods of communicating requirements.

Integration between various process. Multiple feature and Dynamics.

Management has a holistic view while the operation teams has a transactional view this makes the life easier for the Service desk and Operational teams. Thanks to Summitai for a Unified Platform.

I felt bit tricky to understand the commands but now I can explain all to my workers.

Ideal for all size of business and value for money tool.

This unified the entire IT Operations framework with all the data and workflow required within giving an excellent platform for the complete IT Operations.

US Dollar

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. 



LongDescription

Real-Time Analytics

Employee Management

Automatic Time Capture

Leave Tracking

Messaging

HR Management

Enrollments/Onboarding

User Management

Billable & Non-Billable Hours

Employee Onboarding

ACA Reporting

Application Management

Organizational Charting

Employee Benefits Administration

Security Management

Time Tracking

360 Degree Feedback

Privileged Account Management

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

HIPAA Compliant

Data Synchronization

Internal HR

Online Time Tracking

Progress Tracking

Candidate Tracking

Self-Service Access Request

Active Directory Integration

SSL Security

Policy Management

Electronic Signature

FMLA Administration

Single Sign On

Applicant Tracking

Job Description Management

HR Metrics Library

Attendance Tracking

Endpoint Management

Timesheet Management

Approval Process Control

Talent Acquisition

Resume Storage

Sick Leave Tracking

Remote Update/Installation

Customizable Fields

Collaboration Tools

Labor Forecasting

Access Management

Workstation Tracking

Data Import/Export

Social Sign On

Employee Self Service

Assessment Management

Email Templates

HSA/FSA Administration

Self Service Portal

Synchronization Scheduling

Deduction Management

Audit Trail

Turnover Tracking

Employee Time Tracking

Configurable Workflow

Life Insurance Administration

Time Off Requests

Mobile Access

Orientation Workflow Management

Automatic User/Device Recognition

Compliance Management

Real-Time Data

COBRA Administration

Recruitment Management

Background Screening

Performance Metrics

Candidate Profiles

Training Management

Two-Factor Authentication

User Provisioning

Overtime Calculation

Password Management

Salaried Employee Tracking

Role-Based Permissions

Social Media Integration

Benefits Dashboard

E-Verify/I-9 Forms

Wage Garnishment

Job Posting

Time & Attendance

Workflow Management

Real-Time Updates

Email Management

Tax Compliance

Access Certification

Careers Page

Budgeting/Forecasting

Time Off Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Rippling

Live Online

Webinars

Documentation

SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, SymphonyAI Summit is deployable both in public cloud and on-premise, with enterprise-wide functions that go beyond IT to include HR, Shared Services, Facilities, and more. Through AI-driven knowledge intelligence, CIOs and service providers can simplify operations and reduce costs while factoring in on-demand scalability. 

Leveraging both AI and ML, SymphonyAI Summit can help IT help desks resolve issues faster, manage the end-to-end asset lifecycle, and identify and isolate potential IT issues. Key features of the SymphonyAI Summit Service Management suite include incident and service request management, IT asset discovery, server/application/network monitoring, call management, knowledge management, investigation and remediation management, endpoint configuration, audit reporting, and more. 

With SymphonyAI Summit, service providers can offer enterprise employees the ease of talking to a digital agent for resolutions to their technology issues. CINDE (Conversational Interface and Decisioning Engine) uses sophisticated natural language processing technologies to understand the intent of an incident, service request, or a query and respond with personalized messages. Intelligently resolving incoming issues automatically, CINDE eliminates downtime and frees up technology teams to focus on high impact projects. And, when human intervention is inevitable, CINDE will transfer to a live agent to ensure your enterprise moves beyond just providing good service to providing exceptional service, quickly, easily, and in a more personal, collaborative way. 

Support Ticket Management

Surveys & Feedback

Barcode/Ticket Scanning

IT Asset Management

Workflow Configuration

Contract/License Management

Change Management

Project Management

Procurement Management

Scheduled/Automated Reports

Automated Routing

Call Center Management

Problem Management

Help Desk Management

Cost Tracking

Dashboard Creation

Inventory Tracking

Service Catalog

Maintenance Management

Multi-Channel Communication

Configuration Management

Benchmarking

Support Ticket Tracking

Client Portal

Ticket Management

Asset Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

SummitAI pricing is an annual subscription for a cloud-based or on-premise solution. 
There is a minimum requirement of 15 named or 5 concurrent licenses to purchase the platform. 
SummitAI Service Management comes in two versions—Professional & Enterprise.
Pricing is based on a per Named analyst user and/or per Concurrent analyst user number. Licenses can be purchased in any combination of Named, Concurrent, or mixed. 
There is no charge for end user use.
Please reach out to us directly for your custom demo and quote.

Rippling vs Summit

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