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RATING:

4.16

(113)

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Overall Rating
4.16 / 5 (113)
Ease-of-Use
4 / 5
Value for Money
4 / 5
Customer Support
4 / 5
Functionality
4 / 5
Last Review Written
January 4, 2023
Pros/Cons
  • Pros

  • I love the ease of setup and the ease of control. I am able to maneuver the program with little to no error.
  • Being able to RDP into a client's computer from the helpdesk is awesome. Inventory and tickets in the same interface is also nice.
  • Cons

  • Initial setup was a pain. I had to quote out a SQL server and set that up just to use the product.
  • There has been a memory leak present for years, the only fix we have found is to restart the machine once it becomes completely unusable.
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