# Zoho Connect Software Reviews, Demo & Pricing - 2026

> Review of Zoho Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/help-desk/zoho-connect-profile

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Zoho Connect

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Overview

[Reviews](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/help-desk/zoho-connect-profile/alternatives/)

# Zoho Connect 2026: Benefits, Features & Pricing

Wondering if Zoho Connect is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Zoho Connect

4.3

[(73)](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/)

Pricing

Starting at $1.00 per month

### About Zoho Connect

Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on projects.

Zoho Connect features a live stream of recent activity so that users can view project progress at a glance. Users receive all project communication in their email inboxes.

A key feature of the software is the customized app builder module, which allows users to design their applications based on their specific needs. Zoho Connect’s drag-and-drop application builder allows users to build their applications as per the module requirement.

Zoho Connect offers users a mobile application for iOS and Android devices for remote usage. It is available on a monthly subscription basis that includes support via FAQs and through an online knowledge base.

Wondering if Zoho Connect is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

## Zoho Connect User Interface

## Popular Zoho Connect Alternatives

Main Product

Zoho Connect

4.3

[(73)](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.14Value for money
-   3.94Customer support
-   4.22Functionality

Pricing

Starting at $1.00 per month

Get Price

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4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.96Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

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Ratings Breakdown

-   4.31Ease of use
-   4.45Value for money
-   4.43Customer support
-   4.20Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.39Ease of use
-   4.33Value for money
-   4.56Customer support
-   4.54Functionality

Pricing

Starting at $5.00 per month

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Ratings Breakdown

-   4.51Ease of use
-   4.47Value for money
-   4.46Customer support
-   4.12Functionality

Pricing

Starting at $2.50 per month

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Ratings Breakdown

-   3.83Ease of use
-   3.79Value for money
-   3.97Customer support
-   4.07Functionality

Pricing

Available upon request

Get Price

## Zoho Connect Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Enterprise - Internal Network

$1.00

per user, per month

Plan includes:

-   10000 Custom App Records.
-   5 External Users Per Member
-   AD Integration
-   Company and Group Level Permissions & Moderation.
-   Custom Css
-   Custom Domain
-   Custom Logo & Favicon
-   Custom Profile Fields
-   Data Export
-   Events & Files

Read More

Ultimate - Internal Network

$3.00

per user, per month

Plan includes:

-   10 Integrations
-   25 Users
-   3 Boards
-   3 Custom Apps
-   3 Groups
-   3 Manuals
-   Channels
-   Events
-   Forums
-   1 Dashboard

Read More

Enterprise - External Network

$115.00

flat rate, per month

Plan includes:

-   Feeds
-   Unlimited Public and Private Groups
-   Forums
-   Manuals
-   Tasks & Boards
-   Events & Files
-   Unlimited Custom Apps
-   One-One Chat
-   Company and Group Level Permissions & Moderation.
-   Custom Domain

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Zoho Connect Features

-   Popular features found in Knowledge Management
    
    Access Controls/Permissions
    
    Catalog Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Content Management
    
    Data Import/Export
    
    Discussions/Forums
    
    Document Management
    
    Self Service Portal
    
    Text Editing
    
-   More features of Zoho Connect
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Assignment Management
    
    Audio Recording
    
    Blogs
    
    Brainstorming
    
    Business Process Automation
    
    Calendar Management
    
    Chat/Messaging
    
    Communication Management
    
    Customizable Branding
    
    Data Security
    
    Document Storage
    
    Drag & Drop
    
    Event Calendar
    
    Event Management
    
    File Management
    
    File Sharing
    
    File Transfer
    
    Full Text Search
    
    Group Management
    
    Knowledge Base Management
    
    Live Chat
    
    Media Library
    
    @mentions
    
    Mobile Access
    
    Multi-Language
    
    Notes Management
    
    Office Suite
    
    Online Forums
    
    Personalization
    
    Presentation Tools
    
    Progress Tracking
    
    Project Management
    
    Real-Time Chat
    
    Real Time Editing
    
    Real-Time Notifications
    
    Role-Based Permissions
    
    Screen Sharing
    
    Search/Filter
    
    Secure Data Storage
    
    Single Sign On
    
    Social Promotion
    
    SSL Security
    
    Surveys & Feedback
    
    Task Management
    
    Task Progress Tracking
    
    Task Scheduling
    
    Team Collaboration
    
    Third-Party Integrations
    
    To-Do List
    
    User Profiles
    
    Version Control
    
    Video Conferencing
    
    Widgets
    
    Workflow Management
    

## Zoho Connect Integrations

Box

Integration rated undefined from -1 review

Dropbox Business

Integration rated undefined from -1 review

Google Drive

Integration rated undefined from -1 review

Asana

Integration rated undefined from -1 review

OneDrive

Integration rated undefined from -1 review

GitHub

Integration rated undefined from -1 review

See all 8 integrations

## Zoho Connect User Reviews

Overall Rating

4.3

Ratings Breakdown

5

55%

4

30%

3

11%

2

1%

1

3%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

3.9

Functionality

4.2

Fadiah R.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Zoho connect helps with communication and productivity

4

Ratings Breakdown

5

Ease of use

4

Customer support

4

Functionality

Pros:

Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement.

Cons:

There are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations.

Read More

VR

Verified

Reviewer

Management Consulting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Exactly what small teams need

5

I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling. The learning curve is very steep and it's easy to implement in teams.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

The software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events. It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq. Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.

Cons:

There are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.

Reasons for choosing Zoho Connect

Honestly there is no real comparing between Zoho Connect and other tools we looked at because Zoho Connect is very unique in it's approach. It combines tasks with manuals, forums, chat, conferencing and more. Still it's incredibly simple to use unlike other tools like Bitrix24.

Read More

BB

Boris B.

Verified reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Quite OK but not good enough

3

We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect.

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

Task Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect.

Cons:

The rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others. I'd like to see options like auto-linking terms (TiddlyWiki) or creating index/sitemaps. Connect is too limited to cover the needs of information even for our small company (<50). But currently it's the only co-lab "web-content/HTML" based tool in the suite. That's why we have to resort to classical word processing format in workdrive, which is even less helpful for interlinked information.

Read More

VR

Verified

Reviewer

Government Administration

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Great communication tool to compete tasks

5

The overall experience I have had has been a positive one, where I can jot different things down to each team member and see what I am assigned to as well.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I like that I can add certain individuals to a task I need to complete to get their input or have them complete a piece I need to complete my project.

Cons:

I don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something. Maybe I don't see where this can be added. User rights maybe.

Reasons for switching to Zoho Connect

Needed to have more integration with more people and tasks.

Read More

Jared L.

Verified reviewer

Renewables & Environment

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2022

Looking for a companion platform to go with your exiting company chat service? Zoho Connect is great

4

Connect gave us a great platform to utilize with external team members where we could control the conversation and content shared easily

Ratings Breakdown

3

Ease of use

4

Value for money

2

Customer support

3

Functionality

Pros:

Live chat, content sharing, and the chat restrictions were all great features to use with our external partners

Cons:

Adding new members to particular groups was often a challenge. We'd add them as new users in they system, but had issues with their ability to access the chat once they attempted their first login

Reasons for choosing Zoho Connect

Already using Zoho's platform

Reasons for switching to Zoho Connect

We were already using other Zoho software

Read More

Rick P.

Verified reviewer

Design

2-10 employees

Used daily for free trial

Review source

Reviewed April 2019

Powerful team-collaboration tool with stunning extras and a generous free plan

5

Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Functionality

Pros:

My teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps. They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.) The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool. Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:

Cons:

All that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...) If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at. Only 100 GB file storage for an enterprise plan is pretty stingy!

Read More

Janardhan P.

Verified reviewer

Farming

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Team Interaction Tool

4

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

I got this tool when I subscribe to the Zoho one subscription. This tool made me easily interact with my teams and share documents and follow them closely. This tool increases my employee's productivity in hard times(pandemics). It connects all of us easily.

Cons:

The price for only this tool little higher as compared to others. Need slight changes for business needs as well.

Read More

Adrian P.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Its good but not great like all zoho software

3

We used it for business communication but went back to Slack in the end. It just works better

Ratings Breakdown

3

Ease of use

5

Value for money

4

Customer support

2

Functionality

Pros:

As part of the Zoho one suite, it is very affordable.

Cons:

Zoho are the ultimate jack of all master of none when it comes to software solutions. Connect just didn't work well and I had to go to other more popular options

Reasons for switching to Zoho Connect

Part of the Zoho One suite

Read More

Ashleigh C.

Verified reviewer

Information Technology and Services

10000+ employees

Used other for less than 2 years

Review source

Reviewed August 2018

Zoho connect is a perfect tool that has made connectivity much easier and faster

5

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.

Cons:

I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.

Read More

Catherine B.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used other for more than 2 years

Review source

Reviewed August 2019

Connect yourself with work

4

The experience is no doubt great. I would also encourage its technical team which is providing fantastic and responsive services.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

This is an application that is serving my organization from numerous years with an intuitive method for group cooperation and work the board in a stunning manner with no damage. I really love this great product.

Cons:

In the start it was a bit complicated prodcut but now it has brought excellent features and functions for the ease of use. I have no cons for Zoho Connect.

Read More

Showing 1 - 10 of 73 Reviews

[See All Reviews](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/)

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