I was also quite impressed with the proactive customer service approach in which they repeatedly contacted me to ensure my question was answered.

The number of reports available to run is outstanding. Nurses love the app for their phones, everything is at that fingertips.

The CEO is obviously not interested in good business but only bottom line. We have contacted our attorney and the OIG, as well as BBB and Attorney General.

It is self explanatory and user friendly, easy to learn.

Scheduling on this software is made easy use and the ability to create, change, and reassign can be handled quickly and accurately.

I like the the easy use of using the app on my phone, the patient signature app feature is wonderful and convenient.

User friendly, Greatest strength is the interface for performing all clinician progress notes, Oasis Etc.

This product is AMAZING, if you are looking for an amazing way to make your company more efficient and help save you time and money look no further.

I think Axxess is a great program to use for collaborate between therapists and other professionals.

The customer service truly tries their best and is very helpful and responsive. The product is also a decent value for the cost.

This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous.

We got different answers from different staff, depending on who we spoke with. Very frustrating especially when you have payroll to worry about.

This is the worst company as far as customer service, product, ethics, values, practice, and overall anything.

I love the ease of use and the training they provide. I like that they have videos we can watch over and over again to learn their system.

They are friendly, knowledgeable and professional. I strongly recommend Axxess because it is complete, fully integrated and user-friendly.

Great Technical Support & Resource/Educational updates/Bloggs.

Keep up the excellent work in updating the software for compliance.

What I like best about the Axxess software is that it's easy to understand and the customer service is excellent.

The amazing report center in the software made it efficient during my survey with CHAP as specific reports were requested and Axxess Agency core delivered. Axxess has earned my respect and loyalty.

The most I like about this software is allows for quick and easy documentation.

It is clinician friendly and great for the nurses and therapist. The updates for compliance are nice.

Ease of use and compliance are top of mind. The recent changes to the software are great for companies that want to improve compliance.

8 year experience has been great with much ease of usage and software always stays compliant with regulatory.

I have aligned our agency with an outstanding partner. Undeniable unique approach to providing brilliant service.

This is the worst experience and has cost our company citations, money, employees, revenue, time, and much more. Please really do your research.

The ease of use and my husband liked the billing system.

Ease of use, availability of an expert to help you through any difficulties, and excellent customer service for the most part.

Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).

Good value for the price for not for profit organizations. It does everything that we need it to do.

This is disappointing as we now must continue to store hard copy files when we were hoping to eliminate them.

You can not export to excel. You cannot delete mistakes.

Great customer service and they listen to suggestions from their customers on how they can improve their product(s) to make them more intuitive and user-friendly.

It's a good way to track donors and volunteers and the exported reports are pretty good.

The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.

With Sumac, we got the perfect solution  excellent customer service and an easy-to-use product at an affordable price.

The only problem we have encountered is to link our website donations to the program. We are still not sure where this glitch lies.

While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.

Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.

It has always been because of my lack of knowledge of it's capabilities.

SUMAC wins the prize for the tech company that consistently provides patient, helpful and good advice.

Like that you could manage contacts, take payment and sync with accounting software.

The website integration is great and easy to use.

We scheduled a demo with a Sumac Guru for our entire team and we were all captivated by the ease of use and functionality it offered  almost everything on our wish list (and much more).

It is sometimes difficult to load the software onto Mac computers.

Sumac and its staff have been really supportive and so responsive to our specific needs and even our suggestions for improving the software.

There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.

But I am not very technologically savvy, and others will not be as easily frustrated as I am.

Sumac is incredibly easy to use, is customizable, and the free support is outstanding. They are always happy to help.

The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.

For example, Having all gifts in the same group as any other notes and points of donor contact is rather frustrating due to the cluttered nature.

Thrilled with the highly customizable functionality of SUMAC & wonderful customer service support.

Lack of editing features for e-mail campaigns. The whole program lacks user friendlyness.

US Dollar

Axxess Home Health, a scalable electronic medical records software used by more than 8,000 organizations of all sizes, helps manage all human resources, administrative, clinical, operational, scheduling and billing needs through a single-sign-on solution offering more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more.

The complete home health suite of solutions includes a staffing software, a CAHPs survey offering, revenue cycle management and intuitive Direct Data Entry Medicare billing.


This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic Visit Verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff.


Reports and a Patient-Driven Groupings Model tool show key performance indicators like potential Low-Utilization Payment Adjustments, risk of hospitalization, Request for Anticipated Payment aging and gross margin to inform decision-making.


Centralized scheduling, customizable dashboards and alerts streamline managing operations.


Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times.


Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.



LongDescription

Patient Records Management

Customizable Reports

Task Scheduling

Electronic Signature

Time Tracking by Client

Care Plan Management

Calendar Management

Scheduling

Mobile Access

Compliance Management

Real Time Data

Real-Time Notifications

Billing & Invoicing

Claims Management

Payroll Management

Live Chat

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Axxess offer small, medium, large, or extra large packages.

Single to unlimited users.

Customized pricing depending on the users’ needs. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Axxess Home Health

In Person

Live Online

Webinars

Documentation

Manage your entire nonprofit with a single CRM! Choose the Add-on options you need to get a complete solution for your nonprofit: Donations, Case Management, Memberships, Grant Management, Volunteers, and more.

Sumac also offers integrated web pages, build-in email marketing tools, and robust reporting.

Top-rated support included!



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