I like it's ease of use functionality. The tutorials provided accelerated effective use of AxisCare and I love working with it every day.

No customization feature, each business has its own requirement, need to be more flexible. Customer services is bad.

I was unaware of the price structure and that we are charged for clients over 20.

Ease of use, customization, extremely useful functionality and par excellence customer service.

Axis has been great, super easy to navigate and get the hang of. Training on how to use it was very simple.

I love that everyone I speak with from the sales team to the support center always has your businesses best interest in mind. They are eager to help you however they can and always so friendly.

Customer service and the help option is amazing. I really am very excited we chose this software and the more we use it the more we love it.

Hate to sound cliche, but there isn't a thing I can't do with the software for my Caregiving company.

No actual invoice options to maintain billing and accounting together. Frustrating to have to use another product in conjunction.

The attribute functionality is fabulous. It lets us customize our list for our clients and caregivers to get the best match possible when scheduling.

I can't think of anything that is missing, or that I dislike about AxisCare.

If there is any issue there is always one call away. Thank you for the investment.

The customer care personnel was great, they were great in providing training and fixing any issues we have.

Easy to use and understand. I have not been able to integrate my payroll which I will be calling customer service about today.

Another major plus is the software's malleability; how great to customize a checklist for each patient. Additional AxisCare benefits are the GPS-integrated time clock and chat features.

Horrible Back End Features. Accounting: Very manual for accounting functions and there is no way to contact change healthcare.

Girls in the field have a lot of trouble getting all of information from documents on their phone in the field.

I love everything about this software. I like that it is very friendly and easy to use.

I I just can not take so much time out of my days to follow up on an app. I do understand that there will be trials and errors and its testing of new technologies.

Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price.

I love many features AxisCare, and can say that I will be a client of theirs for a very long time. The staff and I all agree that we are a lot better off than the other companies I have tried.

The layout is great for making effective notes that are specific to each client or caregiver. I like that you can tag caregivers in a note from clients pages to put it on their profile as well.

When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

US Dollar

As home care’s trusted all-in-one software solution for both single and multi-location enterprise-level home care agencies, AxisCare provides back-office and point-of-care solutions that help agencies in all 50 states and 4 different countries streamline operations, from intake to billing.

AxisCare offers user-friendly scheduling, a GPS Mobile App, automatic invoicing, medication reminders, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, visit insights, and so much more. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, and track connections and relationships, allowing agencies to manage marketing efforts and offer a better return on investment.

Easily schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins and more. Track where visit activities take place and restrict clock-in location using geofence and GPS capabilities. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, expenses, and much more, even if they are offline.

AxisCare integrates with industry-leading partners for things like earned wage access (TapCheck), client and caregiver satisfaction (Home Care Pulse), payment processing with next-day funding (CardConnect), background checks (Allied Screening), caregiver training (CareAcademy), and much more.

LongDescription

Patient Records Management

Employee Management

User Management

Status Tracking

Mobile Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Staff Scheduling

Referral Tracking

Task Scheduling

Electronic Signature

Invoice Management

Nursing Forms Tracking

Time Tracking by Client

Communication Management

Point of Care System

Care Plan Management

Calendar Management

Scheduling

Clock In/Out

Assessment Management

Multi-Location

Self Service Portal

For Nursing Homes

Mobile Access

Transaction Management

Compliance Management

Real-Time Data

Home Health Care Management

Historical Reporting

Role-Based Permissions

Client Portal

CNA Tracking

Real-Time Notifications

Forms Management

Workflow Management

Insurance Management

Activity Dashboard

Reporting & Statistics

Reminders

Automated Scheduling

Physician Management

Billing & Invoicing

Alerts/Escalation

Real Time Reporting

Spend Management

Monitoring

Claims Management

Payroll Management

Customizable Forms

Reimbursement Management

Appointment Management

Incident Management

Records Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Document Management

For Home Care Providers

On Call Scheduling

Recurring Appointments

No-Show Tracking

Drag & Drop

Charting

Electronic Payments

SMS Messaging

Credit Card Processing

Customer Database

Data Import/Export

Activity Planning

Email Reminders

Alerts/Notifications

Customizable Templates

Geriatric Care

Mac OS

Web browser (OS agnostic)

Windows 2000

Flex Pricing: Your choice of A La Carte or All-Inclusive (per client)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AxisCare

Live Online

Webinars

Documentation

Videos

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


Real Time Analytics

Purchase Order Management

Work Order Creation

Barcode/Ticket Scanning

Proposal Generation

Document Imaging

Equipment Management

Data Synchronization

IT Asset Management

Dispatch Management

Contract/License Management

Timesheet Management

Gantt/Timeline View

Customer Accounts

Resource Management

Job Management

Customizable Fields

Barcode Recognition

Geographic Maps

Offline Access

Service Call Management

Route Management

Technician Management

Project Time Tracking

Pesticide Usage Tracking

Inventory Tracking

Service Reporting

Performance Metrics

Routing

Service Catalog

Maintenance Management

Resource Scheduling

Preventive Maintenance

Service History

For HVAC Companies

Project Tracking

Ticket Management

Online Booking

Data Visualization

Estimating

Work Order Management

Mobile App

Job Scheduling

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

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