AxisCare Software


 

Established by home care professionals, AxisCare Home Care Software provides a system designed with the workflow of a private duty agency in mind. AxisCare provides a scheduling software solution that features a GPS Mobile App, automatic invoicing, billing and payroll integrations, custom forms, reporting, and more.

AxisCare can be used on any web browser and any operating system, even on phones and tablets. Within the system, the telephony tool enables caregivers to check in and out from a client's home via cell phone or the client's home phone. Notifications are available via email and text; the system can send a notification if a caregiver is running late, helping to maximize communication between the caregiver and the office.

Additionally, the marketing module can integrate with most popular email providers (Google, Apple, Outlook), and the scheduling module offers real-time calendars that alert users of things like double appointment bookings and caregiver overtime. Businesses can track their ROI on advertising, increase lead conversion, create campaigns, and more.

 

AxisCare - Client profile
 
  • AxisCare - Client profile
    Client profile
  • AxisCare - GPS mobile app
    GPS mobile app
  • AxisCare - ADLs
    ADLs
  • AxisCare - Client calendar
    Client calendar
  • AxisCare - Recommended caregiver
    Recommended caregiver
  • AxisCare - Real-time view
    Real-time view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

260 Reviews of AxisCare

 

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Software Advice Reviews (237)
More Reviews (23)

Showing 1-20 of 237

Ashley from LPCH
Specialty: Private Duty
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great company - even better app

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Really love the client notes, you can add characteristics to inform other caregivers of certain needs someone might have

Pros

Really great product. Helps let ppl know when open shifts to caregivers based on client and caregiver preferences.

Cons

Sometimes the app shuts downs but it is great being able to use this on the go so I am always aware if there is a client that is in need.

Review Source
 
 

Don from Holli Care LLC
Specialty: Private Duty
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great minus the Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The functionality is great as is the ease of use. It is a much better product than we were using before.

Cons

The support is terrible. Noone ever answers the phone. Takes no less than 3 hours to return your call. When call is returned it appears as if they took your number off of the caller ID because they say "we are returning a call from this number", instead of knowing what you called for and who you are because they listened to your message.

Review Source
 
 

Nassir from First Choice Home Care
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

I like the software and the technology. It is well designed and suits my needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Suggestion:
I wished axiscare had the option to create forms and fill out forms for caregivers same way as we can do for clients.

Pros

Great software. Ease of use and functionality. Form creation. Scheduling, ease of reporting and dependability/reliability.

Cons

I had issues with customer service. There are multiple times I call and no one answers the phone. I understand the volume of customer calls can be daunting but I believe poor customer service can in the long run drive customers out too. Don't be mistaken, I love Axiscare. it is a great software but please please fix the customer service issues.

Review Source
 
 

Lauren from Pinnacle Touch Home Care
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Love the AxisCare Website, don't like the AxisCare App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the AxisCare website. It makes this job so much easier, it has everything you need laid out for you and has many different features.

Cons

I do not like the AxisCare App because since I have been trying to get my caregivers on board with the app everyone has been having issues and there are a few features that they could certainly improve to make the app easier to use and understand.

Review Source
 
 

Pamela from Visiting Angels Cuernavaca
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

The only way to manage a homecare agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would like to extract the information for billing and payment in a different format so I can upload it to my accounting system. Maybe with a query constructor that lets me get the needed information.

Pros

It is really helpfull to manage nursing personnel. You enter your client and provider information and with the calendar function you can schedule visits. Once the nurse is working, the software allows us time keeping correctly for billing and payment. Also, has a CRM to keep control of leads and contacts. The reports are very useful to see exactly how things are going on with the whole company.

Cons

The system can interface with Quickbooks but in my country that system is not used. It is difficult to remove and update visits from the calendar because it has to be done one by one. Reports are very useful, but have restrictions of how the information is extracted from the system.
Not optimized for managing staff personnel.

Review Source
 
 

Jennifer from Visiting Angels
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Axiscare ease of use and multi faceted functionality was the best choice for my agency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As a new franchise owner, I found Axiscare very easy to use. My caregivers love the app, which we have used since the beginning. I loke the multi-faceted functionality which enables me to manage marketing alongside clients and caregivers.

Cons

You have to save marketing and client notes in multiple places. Some screen items you save by hitting 1 button and other screen items you save by hitting a different button.

Review Source
 
 

Jill from Jewish Family Service of Lanca
Specialty: Private Duty
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Gusto really works for our small and growing agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We're very happy with Axix Care. Our Home Care Registry is brand new - and Axis Care held our hands at the beginnoing so we'd get a good start. Thank you Axis Care.

Pros

Customer Service is sensational. One Sunday, I made a mistake and didn't know how to correct it. I emailed customer support figuring I would get help Monday - but 15 minutes later I got an email with my answer!! This is how customer service is all the time. Scheduling is easy.

Cons

Some of the menu options are confusing: in particular where to find - the calendar for all caregivers.

Review Source
 
 

Brandon from McCortney Family In-Home Care
Specialty: Private Duty
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

AxisCare is the best tool we have at our disposal to make sure our operation runs smoothly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Axis Care is very intuitive and gives us access to all the information we need to run our business.

Cons

When we first started with Axis Care we found a few things that we would like different, but the good news is they have always been quick to offer solutions or updates to address any issue we might have.

Review Source
 
 

Maribeth from McCortney Family In Home Care
Specialty: Private Duty
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

AMAZING customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is EVERYTHING you need and more. I promise you won't be disappointed!

Pros

AxisCare is very user-friendly. Everything I need is accessible from the dashboard, and running reports are a breeze. It's not often, but when I need help, their Customer Support team is fantastic. They remember who we are, where we are, what we do, and what we need. I've never had to wait more than an hour for them to fix my issues.

Cons

I have no complaints about AxisCare. We've been with them for almost 3 years and have no intentions on switching!

Review Source
 
 

Kellie from Senior care
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Still after 3 and half months my service isnt set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t wast your time.

Cons

The rep was only speedy with connecting with me when he was trying to sell me the service after that I’m not been able to get in contact with him and you have to do traning, to start using the program. 1-it takes weeks to get a date in my case months.
2-the trainers will mess updates and time and will try to blame the customer.
I'm so frustrated. But my credit card is charged on time and fast

Review Source

  Response: Todd, AxisCare Total Homecare Management

Date: April 2018

April 2018

 

I am so glad we have been able to connect over the past few days through emails and phone calls regarding your onboarding experience. I want to again reiterate how sorry we are for the difficulties in getting you trained quickly and efficiently, and how motivated we are to put our best foot forward to ensure you have a much better experience. As we discussed, the main reasons were that some of our emails were not getting through and that our available training sessions were not lining up with your schedule. Due to the demand we have from new AxisCare users, our training schedule was not as accommodating as we would like, but we are addressing that by adding more trainers to our team so this does not happen again. Per our conversations, we have waived your previous invoices, and we appreciate the chance to make it right again.

 
 

Deborah from Holli Care, LLC
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

This is an excellent product. Easy to use and very comprehensive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The designers did a nice job. Like the beta version calendar.

Pros

Easy to transition from screen to screen and easy to find what you are looking for. Love that it alerts you to overtime at the time of scheduling.

Cons

Hard to define schedules between caregivers on the report, need a dark line between caregivers and the lighter line between clients.
Cannot check back to see past emails - when they were sent - what was their content.
No place for county on the caregivers and clients profile.

Review Source

  Response: Todd, AxisCare Total Homecare Management

Date: March 2018

March 2018

 

Deborah, we appreciate your candid review of AxisCare. We welcome feedback from our users, and we review every comment in order to continually improve. We are happy to hear you like our calendar as well as the screen transitions and overtime alerts. We like those too! We were, however, sad to hear you are not a fan of the caregiver schedule report along with a couple other specific features. I am happy to tell you we do have solutions for those, and we will be reaching out to you to explain how you can get what you need.

More importantly, we also noticed you gave our Customer Support a 2-star rating. We are very interested in hearing more details about your experience so that we can focus on giving you the excellent support you deserve. Your colleague from Holli Care (below) had a different experience and gave us a 5-star rating (which we strive for every time), so we want to know how it was different for you and how we can get better.

Again, thank you for your feedback and we hope to hear from you soon.

 
 

Lisa from Holli Care LLC
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

AxixCare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very pleased with this program.

Pros

Support is amazing! I can always count on someone. Very easy to use. Love the online application. The marketing aspect is great! Also very easy to sync with our payroll provider!

Cons

Hard to read schedule reports. Not easy to follow. Not user friendly. This would be the only thing we would change.

Review Source
 
 

Rachel from Apex Caring Services
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Axis Care

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall I would completely recommend this for charting. It is easy to use and very quick.

Pros

I love having the ability to chart from my phone. My old company required me to use my computer and have it connected to the internet. The ease of simply jumping on the app and turning in all my charting easily and very quickly has been wonderful!

Cons

I wish that once a care plan was completed it would turn a different color or disappear from the screen. I always have to click on the care plan again to double check that I did in fact complete it because it gives no indication that it is completed.

Review Source
 
 

Roann from Home care
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great

Pros

Easy to find features, can be linked to online career website. Color chart helps with schedule outlook .

Cons

No training links to utilize on free time. Having issues signing in on diffeent devices su h as cell phone or tablet.

Review Source
 
 

Cameron from Senior Insights
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Best choice for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was quite nervous about picking a software package to use, because I was talking to sales people over the phone, and I needed something simple but effective. I am a private pay senior care agency so I did not need all the Medicare and Medicaid options. I have found the office willing to deal with my lack of technical knowledge with great patience and humor!

Pros

Customer service is excellent. The software is fairly simple to use, and we have experienced no problems in using it for the past 3 months.

Cons

There have been a glitch or two with the system not recognizing the correct schedule for a client but a call to customer support readily fixed the issue.

Review Source
 
 

Jonathan from J & E Home Care
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy to use and navigate. Straightforward.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Customer service was awesome ! will work with you with your needs. No technical problems encountered so far.

Cons

No timeline on creating caregiver notes. It would be great if the software has a timeline integrated on it./

Review Source
 
 

Jason from Surety Home Care
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Happy New Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm VERY happy I went with Axis Care. I shopped for a few months and felt they offered the best product.

Pros

Axis care is user friendly. The website is easy to navigate and understand. Their customer support is what I like best. They are friendly, patient, available and helpful.

Cons

Their client portal doesn't have a designated mobil app. But the clients are still able to access their accounts on mobile devices through the website which is pretty mobile friendly.

Review Source
 
 

Judy from Home care agency
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Grows with your business great thing about this

Pros

Software is web based can log in anywhere user friendly compatable with quickbooks easy to navigate through

Review Source
 
 

Christy from Visiting Angels-2720
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Good Work in Progress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

AxisCare is working on additions/improvements/bug fixes in order to have a superior product.

Pros

Full of helpful features and they seem to be making strides for further improvement. Love the new beta calendar for clients/caregivers if all functions worked.

Cons

Still bugs in beta calendars for clients and caregivers. Reports could use some improvement. Certification of care notes could use some tweaking.

Review Source
 
 

Tyler from Apex Caring Services
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

AxisCare for Home Health Agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface is easy to use and very cost effective. The app is awesome and easy for our caregivers to use. The customer service has been top notch and they are able to fix any issues I have had quickly and easily.

Cons

It mandates that all employees have to clock in/out or none of them. Wish I could pick and choose that option for each individual employee. I also wish a past visit would have some sort of marking if the ADLs have no been checked off on the caregiver app.
Hopefully someday the app is expanded to include admin features.

Review Source
 
 
 
Showing 1-20 of 23

Matthew from A Homemade Plan

April 2018

April 2018

Not the best but affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

organization

Pros

The scheduling feature is easy to use and understand. they will also integrate date from previous databases.

Cons

Really the worst part about there product is on the human side. Horrible customer service (if you can even speak with someone or if they return your calls) and they seem unwilling to accommodate to specific needs

Review Source: Capterra

  Response: AxisCare Software, AxisCare Total Homecare Management

Date: June 2018

June 2018

 

Matthew, I appreciate you writing a review and letting us know about your experience. It¿s good to hear you enjoy AxisCare¿s scheduling and data imports from your previous system. We take customer feedback seriously, and we were sad to hear you had a difficult time with our customer service. Since your review was posted, I am happy to share with you we have made some changes ¿ one of which was adding several personnel to the Support team to help ensure someone is always available to help. We have also implemented a new system internally that has reduced the response and resolution times by a large margin. We will continue to improve, thanks to open feedback like yours. Thank you again for choosing AxisCare as your software provider and please continue to let us know your thoughts.

 

Dale from Visiting Angels

February 2017

February 2017

Visiting Angels Midtown Sacramento

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Axis care is very easy to train new staff on. The support team is always available. I would like to see integration with social media platforms to make it a communication platform as well.

Review Source: Capterra
 

claude from Home Instead Senior Care - Kennesaw, GA

January 2017

January 2017

On line scheduling made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Started using AxisCare back in 2015 and 2 years later we know we made the right choice. Ease of Use was important to us and they are improving their product constantly to meet our needs.

Review Source: Capterra
 

Marisol from Assisting Hands of West Houston
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Outstanding support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Support is immediate and responsive to solve your needs. They listen to your suggestions and put them into consideration.

Pros

I like that it is easy to use and the support team are great to implement suggestions and help if you have an issue

Cons

The marketing component

Review Source: Capterra
 

Gail from Daughter On Call
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Pick me to win the laptop!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have nothing but the best to report. Customer service is exceptional at all times. The program is easy to use, it has saved us staffing hours, it has made our staff accountable to both their clients and the office.

Pros

Easy to use

Cons

There isn't a Canadian version

Review Source: Capterra
 

Kimberly from Happy Hearts Home Care LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Best Scheduling Software Around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the best scheduling software around. The features are execellent and Customer Support is awesome. Whenever an issue may come up, we have contacted Customer support and they are immediately there to help. If support isn't sure how to handle the issue they will research it and get back with us. They have always gotten back to us in a timely manner and resolve the issue when they do.
The software is easy to work with. Once we got used to using all the features we were able to set up schedules, assessments, plan of care, billing and payroll. It is an all in one software which is compatible with Quickbooks. The billing software is also compatible with third payer software once everything is set up.

Pros

Compatibility with other software programs we use. Ability to take a prospective client or employee and convert into a actual client/employee. Alerts for scheduling errors, unscheduled shifts, client/employee birthdays, alerts for employee's requirements (Valid DL, Auto Ins, First Aid, Professional License), and alerts when an employee doesn't clock in for a shift.

Cons

Learning to use the software in the beginning but with the assistance with Customer support we were able to become masters of it. Now when we have to call customer support it is usually because of an error we have made ourself, which they can fix that also on their end. Or just a call to tell them we miss talking with them :)

Advice to Others

Easy to use once you have worked with the software. Does everything they have advertise it to do. AxisCare is always seeing ways to improve the software and even give you the choice to switch to new or stay with old.

Review Source: Capterra
 

Oneida from Assisting Hands Tampa Bay
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Go Above and Beyond your Needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started with Axiscare 3 years ago and I have seen how the software platform is always growing! Very good customer service and the most important thing¿They listen to your concerns and always go above and beyond to update the software!

Pros

The new App is going to be great for my business. I cannot wait to use it!

Cons

None.

Advice to Others


You should do the demo version that Axiscare has to see how easy it is to use.

Review Source: Capterra
 

Tzvi from Assisting Hands
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Greatest Home Care Administration System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have tried all the available competition on the market and this beats them all hands down. Better pricing, better service, better features, easier to use. I couldn't be successful without it.

Pros

So easy to learn and use even for a computer novice such as myself

Cons

I can't think of anything

Advice to Others

Don't even bother trying anyone else.

Review Source: Capterra
 

Tina from Access To Home Care Services Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Almost Everything you need in one software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started as a small agency and have grown significantly, it has been great to have a software that continues to meet our needs as an agency

Pros

The support staff is wonderful. They listen to concerns and suggestions and have made changes to help the product be better suited for our needs.

Cons

There are some features I would like to see. I would like this to be a fully functioning EMR. I would like more flexibilit and options when creating care plans and face pages

Advice to Others

Great product. Our staff love the mobile app

Review Source: Capterra
 

Steve from Veterans Aide at Home
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

The Best Solution Out There!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started off with just 2 clients, we learned a lot, then we kept adding more clients on, each and every month. The entire experience was awesome!

Pros

Price & Capabilities.... the software does more than we need. The affordable solution was the hook but again the capabilities set it apart from everyone else!

Cons

Seriously, can't really comment on this, there simply is nothing to say. Even when our team neglected to understand a function, the company customer service was great! In fact, Sydney and Lauren are my 'go to girls' at AxisCare... not too many companies can be that focused, we love it!

Advice to Others

No, I would encourage you to check it out, they not only know their stuff, but they eventually become 'partners' - and if you're in the non-medical home care business, that's exactly what you need to be successful.

Review Source: Capterra
 

Sharon from Comforts of Home
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

AxisCare is an amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been looking for a software program that would fit our Elderly Care Service. Axis Care has done that. It runs so smoothly and provides all the services I would need. I have tried other softwares, but Axis Care has by far been the best software yet. Highly recommend.

Pros

Online applications that go directly in profiles. Ap for caregivers to sign in and out of clients homes. The invoice feature is wonderful to work with QuickBooks. I love that with a click of a button I can create, change schedules and create profiles to run our business more efficiently.

Cons

Maybe the only change, at which they are working on, the online application for caregivers to provide more information to go over to profile. Right now I have to manually imput, not a big deal just would save time for office.

Advice to Others

Be patient, print off training pages to refer to in future. Give it time to meet the needs of your company. I love this product.

Review Source: Capterra
 

Tyler from A Homemade Plan
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Highly Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The staff is knowledgeable. The transition from our old database went quickly and smoothly. The staff will train new employees for no extra charge. They were upfront with the pricing.

Pros

Very easy software to learn and use. New coordinators are able to learn the software quickly. The cost is very low compared to competitors. The staff is friendly and helpful.

Cons

Hours of operation. I am on the East Coast and I believe they are in Texas, so there are times in the morning that they are hard to reach.

Advice to Others

Analyze cost/value. This software gives you high value at a lower cost.

Review Source: Capterra
 

Michelle from Visiting Angels
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Customer for almost 5 years! We love Axiscare!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had AxisCare for several years. We have had a very pleasant experience and always recommend AxisCare to other agencies that are in need or unhappy with their current scheduling provider.

Pros

We love all the little features besides the scheduling side that applies to our Caregivers. For example, clocking in and out, online schedules available, online case notes, assessments, and ADL's available for Caregivers. Notifications for a failed clock in/out. We LOVE these features!

Cons

Sometimes there will be software glitches - When you click on a particular client, it will take you to another client so you have to start over at times. It's absolutely manageable but it does happen often.

Advice to Others

We are really hopeful for an app for office use in the future!

Review Source: Capterra
 

Jennifer from Visiting Angels

July 2014

July 2014

Great product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It is very user friendly and easy to navigate through the system. I like the instant update capability. It is nice to have great customer service support and if I have a suggestion, they are always open to see if it is a doable request.

Review Source: Capterra
 

Jon from Visiting Angels

July 2014

July 2014

Axiscare is Awesome

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Axiscare is super user friendly. The marketing piece built in to the scheduling software is my favorite aspect of Axiscare. I would highly recommend this to anyone!

Review Source: Capterra
 

Shelley from Visiting Angels

July 2014

July 2014

AxisCare Homecare Management Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

AxisCare is a very user friendly program that we use for staffing, hiring, marketing, and managing our day to day business. AxisCare has great features that allow us to reach out to our caregivers, clients,contacts and referral sources efficiently. The only con for me personally is that I have not taken the time to understand all the new features and updates. The program is great for small and large offices.

Review Source: Capterra
 

Derik from Visiting Angels

July 2014

July 2014

Great Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Perfect for helping grow the business.

Review Source: Capterra
 

Jerry from Visiting Angels

July 2014

July 2014

Axis Care - The time maker

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Since we have been using Axis Care, it has greatly reduced the amount of time it takes to do scheduling, payroll, and billing. It has great integration with our accounting software, and just a few clicks is all it takes to get invoices and payroll generated. Since time is money, Axis care makes us money because it saves so much time.

Review Source: Capterra
 

Heather from Visiting Angels

July 2014

July 2014

Fantastic Program!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Axiscare is an amazing program! It has clean lines, and is very easy to use. My managers have been able to learn how to use basic features of Axiscare within minutes of use, and the more advanced features a very short time after that.

Review Source: Capterra
 

Mike from Tuckster Homecare

July 2014

July 2014

Super User Friendly with Depth

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

AxisCare is really easy to use and cuts down a ton on the time required to staff jobs. Since implementing AxisCare 2 years ago, we have seen 200% growth each of the last two years. It has made all of the difference for us. The marketing/CRM piece alone is worth the price.

Review Source: Capterra