---
title: "AxisCare Home Care Software Software Reviews, Demo & Pricing - 2026"
description: "Review of AxisCare Home Care Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/home-health/axiscare-profile/"
page_type: "product"
language: "en"
---

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AxisCare Home Care Software

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Overview

[Reviews](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/axiscare-profile/alternatives/)

# AxisCare Home Care Software Review

From $325/month 1 plan

Wondering if AxisCare Home Care Software is right for your organization?

Our Home Health Care Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

AxisCare Home Care Software

4.7

[(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $325.00 per month

### About AxisCare Home Care Software

AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support.

AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment.

AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submi...

ssions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible. Through the AxisCare Intelligence AI-Powered Suite, agencies can put their data to work with AI embedded directly into everyday workflows. AxisCare Intelligence includes AI-powered tools designed to reduce administrative work, surface actionable insights, and help teams make faster, more informed decisions. Capabilities include AI-Powered Care Analytics for proactive care oversight, Automatic Visit Verification to simplify visit review, Axi AI Chat Assistant for on-demand operational insights, and intelligent scheduling tools that help agencies make better caregiver-client matches. By bringing AI into the workflows agencies already use, AxisCare helps teams move from simply collecting data to taking action, while keeping people at the center of care.

Wondering if AxisCare Home Care Software is right for your organization?

Our Home Health Care Software selection experts can help you in 15 minutes or less.

## AxisCare Home Care Software User Interface

## Popular AxisCare Home Care Software Alternatives

Main Product

AxisCare Home Care Software

4.7

[(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.49Value for money
-   4.55Customer support
-   4.36Functionality

Pricing

Starting at $325.00 per month

Get Price

Alternative Product

[GEOH](https://www.softwareadvice.com/home-health/geoh-profile/)

4.9

[(169)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.81Value for money
-   4.88Customer support
-   4.86Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/)

4.6

[(93)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.58Value for money
-   4.59Customer support
-   4.51Functionality

Pricing

Starting at $200.00 per month

Get Price

Alternative Product

[eRSP](https://www.softwareadvice.com/home-health/ersp-profile/)

4.2

[(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   3.99Customer support
-   4.18Functionality

Pricing

Starting at $200.00 per month

Get Price

Alternative Product

[Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/)

4.5

[(158)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.42Value for money
-   4.60Customer support
-   4.35Functionality

Pricing

Starting at $295.00 per month

Get Price

Alternative Product

[CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/)

4.8

[(191)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.74Value for money
-   4.84Customer support
-   4.61Functionality

Pricing

Starting at $10.00 per month

Get Price

## AxisCare Home Care Software Pros and Cons

We analyzed 729 verified reviews for AxisCare Home Care Software to find out what actual users really think.

Select to learn more

Intuitive And Flexible Interface

AxisCare is widely praised for its user-friendly design, making it easy for staff to navigate, add information, and manage daily tasks. The platform offers customizable features, clear layouts, and quick onboarding, helping users access the information they need without confusion.

Responsive And Knowledgeable Support

Users consistently highlight AxisCare's customer support for being responsive, helpful, and knowledgeable. The support team is available to address questions, troubleshoot issues, and provide guidance, making it easier for agencies to resolve problems and stay productive.

Streamlined Caregiver-Client Coordination

Managing caregivers and clients is simplified with AxisCare. The software offers tools for scheduling, communication, document storage, and real-time updates, allowing agencies to match caregivers to clients, track compliance, and keep all parties informed efficiently.

Complex And Glitchy Billing Tools

Billing and payroll processes in AxisCare are often described as confusing and prone to glitches. Users report issues with integration, manual workarounds, incorrect calculations, and difficulties with invoicing, leading to extra administrative effort and frustration.

Slow And Inconsistent Phone Support

Reaching support by phone can be challenging, with users experiencing long wait times, missed calls, and unhelpful responses. Callbacks are often delayed, and some users feel their concerns are not fully addressed, making urgent problem resolution difficult.

## AxisCare Home Care Software Pricing and Plans

Starting price: $325.00 per month

Free Trial

Free Version

Basic

$325.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## AxisCare Home Care Software Features

-   Popular features found in Home Health Care
    
    Billing & Invoicing
    
    Calendar Management
    
    Care Plan Management
    
    Claims Management
    
    Compliance Management
    
    Electronic Signature
    
    Mobile Access
    
    Patient Records Management
    
    Payroll Management
    
    Reporting & Statistics
    
    Task Management
    
    Time Tracking by Client
    
-   More features of AxisCare Home Care Software
    
    Agency Management
    
    Carer Coordination
    
    Clinical Charting
    
    Data Exchange
    
    Electronic Visit Verification (EVV)
    
    Mobile App
    
    Point of Care
    
    Time Tracking and Scheduling
    

## AxisCare Home Care Software Integrations

CardConnect

Integration rated undefined from -1 review

Hireology

Integration rated undefined from -1 review

ApplicantStack

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

Keap

Integration rated undefined from -1 review

Twilio

Integration rated undefined from -1 review

See all 25 integrations

## AxisCare Home Care Software User Reviews

## AxisCare Home Care Software customer ratings

- Overall rating: 4.7/5
- Total reviews: 729

### Rating distribution

- 5 stars: 550 reviews (75%)
- 4 stars: 143 reviews (20%)
- 3 stars: 20 reviews (3%)
- 2 stars: 11 reviews (2%)
- 1 star: 5 reviews (1%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 4.6/5
- Functionality: 4.4/5

---

### A must have for scheduling.

- Overall rating: 5/5
- Reviewer: Tiffany G.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The software program makes scheduling extremely easy and organized. This software is a must have when scheduling in the medical industry.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The program makes my job so much easier. This software stores so much data and credentials that when hiring you can easily access any records stored.

#### Cons

When cancelling shifts it still shows on the employees end. Which can create confusion and the employee may still show if not notified properly.

#### Vendor response

Tiffany, it’s great to hear AxisCare is making scheduling easier and helping you stay organized, especially with quick access to important records during hiring. We appreciate you pointing out the confusion around canceled shifts still appearing, and we’ll be sure to share that with our team. If you’d like help reviewing how those updates are communicated, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can take a closer look.

Replied April 2026

---

### Axiscare- the best solution for homecare agencies

- Overall rating: 5/5
- Reviewer: Jennifer P.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, AxisCare delivers strong value and has become an essential part of our day-to-day operations. Highly recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We’ve had a fantastic experience with AxisCare. The platform is reliable, easy to use, and truly designed with home care agencies in mind. Customer Support has been outstanding—responsive, knowledgeable, and always willing to help problem-solve quickly. It makes a big difference knowing you can reach someone who understands your business when you need it most. From a communication standpoint, AxisCare keeps everything running smoothly between office staff, caregivers, and clients. Scheduling updates, notes, and alerts are clear and timely, which helps us stay organized and provide better care. The employee payroll features are another huge win. They simplify time tracking, reduce errors, and make processing payroll much more efficient.

#### Cons

Reporting could be better. While the system handles day-to-day operations well, the reporting features feel limited and not as intuitive as they should be. Customization options are somewhat restrictive, making it difficult to pull exactly the data you need without extra steps or workarounds. It would be helpful to have more flexible filters, cleaner layouts, and easier ways to export and analyze data for decision-making.

#### Reasons for choosing AxisCare Home Care Software

cost and local company - we wanted to work with a local company

---

### Simplicity at your fingertips

- Overall rating: 5/5
- Reviewer: Betsy K.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

There are a lot of things that have improved on this site since I had first started using it roughly 3 years ago. They are constantly trying to improve the functions of the site which is awesome. You can tell they are trying to make it more accessible and easier to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

You are able to quickly and easily add shifts and delete. Creating a schedule is simple and all of your information you may need is right there at your fingertips. This site is very easy to use and is always improving

#### Cons

This site is not very mobile friendly when you are using it as an office manager. The caregivers that use the app say that it is user friendly.

---

### Good system, but you’ll hit walls if you actually push it

- Overall rating: 5/5
- Reviewer: Tyler M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It works. That’s the honest answer. We run the business on it every day and it holds up. But once you really start pushing it, you feel it. Billing gets messy, especially Medicaid, and you don’t always have a clear view of what’s actually happening. We end up double checking a lot outside the system just to be sure. They’re moving fast with updates, which is good, but it also feels like things are getting added on instead of fully cleaned up. The UI kind of shows that. So yeah, it works, but you’re going to have to put in extra effort if you want it dialed in. It’s not a set it and forget it system.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

AxisCare does the basics well. Scheduling is solid, EVV works, caregiver management is reliable. You can run an agency on it without duct taping 10 different systems together which matters. API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the gaps yourself. Reporting is decent too once you figure out how to pull what you actually need.

#### Cons

It starts breaking down when things get real. Billing and EDI is where it gets messy. There’s not enough visibility into what’s actually happening at the claim level, especially with Medicaid. You end up exporting, checking, fixing outside the system, then pushing it back through. Not clean. UI is inconsistent right now. It feels like a mix of newer tools (honestly looks like some of it is AI-assisted) layered on top of the older system. The result is a split experience where nothing fully matches. You can tell different parts were built at different times and never really brought together. They’re pushing updates pretty fast, which is good in theory, but it also feels like features are getting released before they’re fully baked. That makes me a little cautious, especially around stability and data integrity. Support itself is actually solid. The issue isn’t support, it’s that the platform sometimes creates situations you need support for in the first place. If they are leaning into AI for development, security and validation needs to be taken seriously. That’s not something you can afford to get wrong in healthcare.

#### Reasons for choosing AxisCare Home Care Software

At the time it seemed like the safest option. Covered the requirements, EVV worked, and it was already being used by others. Just needed something that would actually run day to day without constant issues.

#### Reasons for switching to AxisCare Home Care Software

Needed EVV support. HomeTrak was actually more stable, but no real EVV and it was legacy/local install, so we had to switch

#### Vendor response

Tyler, we appreciate you taking the time to share such a detailed and candid perspective. It’s great to hear AxisCare is delivering where it matters most, day to day, with scheduling, EVV, and caregiver management, and that the API and reporting flexibility are adding value for your team. We also hear your concerns around billing visibility, UI consistency, and overall system cohesion as you scale, and we’ll make sure that feedback is shared with our team. If you’re open to it, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can better understand your setup and explore ways to support your workflow.

Replied April 2026

---

### Exceptional customer service and great value

- Overall rating: 5/5
- Reviewer: Carleton C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm happy with it - one of the main reasons I switched was a system reliability issues we had with our old platform. AxisCare has had almost zero down time since we started using it two years ago.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer service is exceptional. They have live agents in the United States that answer your call usually within 30 seconds. Also, the sales team and onboarding team are great - they helped with multiple trainings for my team on the new system. The price was great as well - much cheaper than our old system. The VA billing team is amazing - they handle our billing entirely. Integrations with our training and WOTC and payroll vendors are really helpful and work well.

#### Cons

There's just a few little things, like the way the calendar displays overnight visits or visits longer than 24 hours.

#### Reasons for choosing AxisCare Home Care Software

The platform, the sales team, the customer service.

#### Reasons for switching to AxisCare Home Care Software

Too much downtime with WellSky and it was expensive as well.

#### Vendor response

Carleton, thank you for the detailed feedback. It’s great to hear our support, onboarding, and VA billing teams have made a strong impact, and that the platform has delivered the reliability and value you were looking for. We appreciate you mentioning the calendar display for longer or overnight visits and will share that with our team. If you’d like to review that setup further, please reach out via the Support button in your AxisCare website or email support@axiscare.com.

Replied April 2026

---

### Excellent HomeCare Software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it is a great program that allows us to keep most of our operations in one place. The few times I have had any issues or questions, the customer service response has been quick and effective. They provide us with notices and updates and offer training options and webinars to keep us up-to-date.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Real-time tracking of our clients, caregivers, leads, and applicants in one place that allows the team to be current on any new information regardless of where they are. They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process.

#### Cons

That there is not a timecard feature that is specifically for administrative staff to be able to make onboarding, timekeeping, and payroll a smoother process.

#### Reasons for switching to AxisCare Home Care Software

eRSP crashed and we needed to get back up and running faster than they were able to recover.

---

### Axis Review

- Overall rating: 5/5
- Reviewer: Ross F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would call it an 8/10. I am a tough grader so this is good. In my 12 years of doing this Axis has been pretty much the best software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Customer Support has been phenomenal. We have had a much better experience than our previous vendor.

#### Cons

There are some things left to be desired when it comes to reporting capabilities. We need to be able to have more visibility there.

#### Reasons for choosing AxisCare Home Care Software

I was part of the committee that choose Axiscare. I saw it as the best option and the onboarding layout was great.

#### Reasons for switching to AxisCare Home Care Software

security based decision for us based off past perceived issues

#### Vendor response

Ross, thank you for the honest and thoughtful review. It’s especially meaningful to hear that AxisCare stands out after 12 years in the industry, and we’re glad our support team and onboarding experience have helped make the transition a strong one. We also appreciate your feedback on reporting visibility, and we’ll make sure it’s shared with our team. If you’d like to discuss that in more detail, please reach out via the Support button in your AxisCare website or email support@axiscare.com .

Replied April 2026

---

### Axis Care Review

- Overall rating: 5/5
- Reviewer: Cymone C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Axis care is a good software for managing schedules and clocking in and out and it keeps us leveled with the things we need and keeps us from going over in hours.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love Axis Care due to the alerts that they give us, to be able to get things done in timely manners and not having to go searching for things that have been missed.

#### Cons

I dislike that the hours don't always match the clock in and out times, it does make things alot harder when having to verify shifts you have to double work to make sure the times match

#### Reasons for switching to AxisCare Home Care Software

Because Wellsky didnt have the tools that axis care had and we needed to make sure that we stayed afloat.

---

### Axiscare is Top Notch

- Overall rating: 4/5
- Reviewer: Laura B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Axiscare is a user friendly application. If they do not have a fix their Great support team will typically be able to help you with a work around.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Their mobile app is very good in our area. We have quite an area to cover and it seem to work at most location. Their support team is top Notch.

#### Cons

do not show cancelled shifts on caregivers calendars need to run a report to see them or know the which client they usually are on.

#### Reasons for switching to AxisCare Home Care Software

their mobile app Had problems with. Axiscare is better

---

### Better than I thought

- Overall rating: 5/5
- Reviewer: Bradley B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall they are fantastic and tell future homecare owners about them. I courted several others and am glad I chose AxisCare.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer service. Always someone there when I need it. I often find myself needing help with forms and they are always there.

#### Cons

ease of integration to third parties like sandata. It is hard to manage the integration between the two.

#### Reasons for choosing AxisCare Home Care Software

They were part of the package with home care consulting

---

Showing 1 - 10 of 729 Reviews

[See All Reviews](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)

## AxisCare Home Care Software Popular Comparisons

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Stuck Between Options?

Our experts can help you compare AxisCare Home Care Software with other top options, so you can find the best fit for your needs.

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