Established by home care professionals, AxisCare Home Care Software provides a system designed with the workflow of a private duty agency in mind. AxisCare provides a scheduling software solution that features a GPS Mobile App, automatic invoicing, billing and payroll integrations, custom forms, reporting, and more.

AxisCare can be used on any web browser and any operating system, even on phones and tablets. Within the system, the telephony tool enables caregivers to check in and out from a client's home via cell phone or the client's home phone. Notifications are available via email and text; the system can send a notification if a caregiver is running late, helping to maximize communication between the caregiver and the office.

Additionally, the marketing module can integrate with most popular email providers (Google, Apple, Outlook), and the scheduling module offers real-time calendars that alert users of things like double appointment bookings and caregiver overtime. Businesses can track their ROI on advertising, increase lead conversion, create campaigns, and more.

Client profile
Client profile
Client profile
GPS mobile app
GPS mobile app
ADLs
ADLs
Client calendar
Client calendar
Recommended caregiver
Recommended caregiver
Real-time view
Real-time view

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000



498 Reviews of AxisCare

Overall rating

4.5 / 5 stars

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Koby from Homecare

Specialty:  Private Duty

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great for our homecare agency!

Pros

AxisCare is very functional for our home care agency. It is very easy to learn and use. Very easy for our caregivers to see their schedule and clock in and out.

Cons

The customer service can be a little slow at times and often misses our calls. However, they do call back if you leave a message.

Carmel from Healthcare Company

Specialty:  Private Duty

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

AxisCare

Pros

reliable and user-friendly!.it helps me to organize my schedule from in and out of my job, notify me whenever I'm running late to my work.

Cons

Needs some updates to some features for easier to navigate, lagging sometimes when loading next page.

Anne from Food Manufacturing

Specialty:  Private Duty

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

All in One Software

Pros

I like the versatility feature that it offers in terms of managing platform. It really gives supports that you needed for your requirements.

Cons

The laggings scene seems so bothering to users. But it will take time to recover. So much feature it offers.

Michelle from Food and Sweeten Preservatives

Specialty:  Private Duty

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Reviewing AxisCare Software

Pros

I like about this software is the support and development program that it offers. The layout makes it easier to manage and user-friendly.

Cons

Just the lagging scene that sometimes occurs. But who knows, for the future update, it will give more awesome features.

Christina from Home Instead Senior Care

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

August 2018

AxisCare is a whole new opportunity to maximize customer service and move through processes easily.

I would like the recommended caregivers screen to be more like the Legacy option. I would also like to see who the assigned caregivers were on removed shifts.

Pros

I like the ability to navigate easily when scheduling and the options it offers. I like the added ability to click and drag and being able to see removed shifts. Color options are great!!

Cons

I don't care for having to choose a reason every time you make a simple change with calendar. It's too many "saves" to make a change. Although I have figured it out, I found when training the "start" date and the "effective " date can be confusing.

Patti from Visiting Angels

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

August 2018

Easy overall software

I would recommend Axiscare to other agencies that are looking to upgrade their software

Pros

The software has an easy flow to it, I like that you can arrow back to the client or caregiver that you were working on if you get another call.

Cons

I do not like "verify schedule" since it has been updated, you have to go in and refresh after each change.

Pandora from Florry Creative Care

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy to Use

Pros

I am able to keep up with all applicants. All the information from the application easily converts to caregiver with just a click of the button. Caregivers can clock in an out easily. Easy to see when the caregivers need to get certifications done

Cons

We are wanting to use the system for clocking in and out. We havent been able to use it for payroll.

windee from sweet life home care

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

its an ok system

Pros

easy to understand and like how you can make it detail an personal i also like how you are able to copy visit instead of having to go into the visit form an fix it

Cons

i don't like how when i want to message one caregiver i have to place her in the group setting to an the no option to message only send scheduled on personal profile

Jamie from Harmony Home Care

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Overall great experience

Pros

all the features and ease of use. The interface with quick books and the third party billing have been very beneficial for our company

Cons

It has been frustrating getting customer support. I understand you are working on it but when you can't speak with someone immediately and have to leave a message it is very frustrating.

Lisa from Always There Health Care of Kansas City, LLC

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy transition from previous software!

Pros

*Very user friendly *Competitive Pricing *Customer Support has been amazing *Can create your own forms or they will create for you! *Beneficial training sessions when you first start services

Cons

Still learning about the system as I know it can do so much more than what I have learned. Figuring out exactly what I need and where to find it.

Stephanie from Precise Home Care

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

Awesome Program

This program is an overall AWESOME product!!!

Pros

This program allows me to quickly enter all of my information and easily access it later when I need to. It allows me to share the info with pertinent staff other staff members without risk of violating HIPPA laws.

Cons

There is nothing that I least like. I have been able to use it for exactly all of what I need it for.

Christopher from Serenity Care Resources LLC

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Axis care is a great system.

I have and will continue to recommend Axiscare.

Pros

Allows for organization. Multiple user are functionality. Awesome with scheduling both care givers and client schedules.

Cons

Lacks clarity of interfacing with other software like Quick Books...........................................

Pamela from Visiting Angels Cuernavaca

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Best option to run my office!

I would like to have the options to update many calendar start and end hours because sometimes schedules change and I have to do it 1 by 1. I would like to be able to make queries and download reports that can be imported to my specific accounting system (Mexico).

Pros

Easy to use across all platforms. Allows staff, clients and providers to keep updated about any schedule change. New features of the calendar are great! it is easy to use and very fast to update and change providers and scheduled hours.

Cons

Cannot move a calendar schedule in mobile platform from one date to another. The AVD that has to be filled by the providers everyday could be improved to be more friendly with mobile platforms. Can't use the SMS notifications with Mexican numbers. The Daylight Saving is not the same in all countries, and can't be configured differently.

Emily from Avila

Specialty:  Private Duty

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

The more I work with Axis the easier it is to move through the screens

Pros

The ability to design our own forms and to access it fairly easily, The other feature is the fact that you can document caregiver status, schedule and certifications in one place.

Cons

At times the system seems to slow down especially when I am documenting a nursing assessment and wait for it to be saved.

Kathy from Visiting Angels

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

This is the only scheduling software I have used; I am very satisfied.

Pros

I specifically like the ease of use and the ability to sync with QuickBooks. One other feature I like is the ability for applicants to be able to apply directly through the program.

Cons

When a scheduled visit is cancelled the caregiver stills sees the visit on their calendar; it needs to be removed automatically.

Vanessa from Help At home Services LLC

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

My experience with Axis

I really like how axis has improved from the time i started using it, January of 2017. t Thank you so much for the good service and for always being there to help when we have a question. Not to for get the new updates you keep adding to better the service.

Pros

Is easy to manage the schedules of our workers, all its function works very well for our company. love how fast i get a response if i have a question.
thank you

Cons

for instance we do not have an alert for our clients service similar to the alert of the caregivers certification. everything else is real good.

Shelley from Grace Care Personal Care and In-Home Servcies

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Marketing Director

Love it, especially the customer service. Our case manager still uses her little ipad to use AxisCare. She deserves to win this laptop for her office. Not only is she great, she is on her second career at age 72 and works because she loves the people she can help through Grace Care.

Pros

Love it's integration. The ease of data entry is appreciated and the way one thing connects to another is great.

Cons

Changing data once it is in. I find it a little difficult that we can not remove an entry especially if it was done in error.

Mary from Sentinel Home Care

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

Axiscare Review

Pros

I really have enjoyed using this product. I am a scheduler for our HomeCare provider and it has enabled me to become very organized and made communication very simple!

Cons

We have issues with the app not connecting sometimes, but overall everything works very well. I know it has a lot to do with service in the area and that is understandable.

Brian from Arant Inc. dba Visiting Angels

Specialty:  Private Duty

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Getting better everyday

Customer service department has been very responsive to our needs. They have worked hard to get us to where we can import payroll seamlessly with our payroll provider.

Pros

Easy to use
Visual aids make it very easy to scan the schedule quickly to see where your immediate needs are.
Customer service is great
New features being added based on customer feedback

Cons

Some features are slightly behind a couple of the competitors (this gap is closing quickly)
Cost is slightly higher than some of the competitors with comparable products

Ashley from Visiting Angels

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2018

frustrating

quit fixing the stuff that works

Pros

I like the open visits. I like the call logs, i like the fact that online applicants pop up when they apply

Cons

don't like the scheduling aspect, we have to click back and forth between caregiver and client, , don't like the maps it is a straight shot thru trees rivers, instead of actual mileage, and I don't care for the new verify option, telephony is not on the new verify option. Also too many clicks

Response: Todd, AxisCare Total Homecare Management

October 2018

Ashley, we are very sorry you are not having a great experience with us. We have attempted reach out to you directly, but your contact information is not available. We would love to talk with you about your experience and explain how we choose our new features and enhancements inside AxisCare. In addition, we would like to hear your thoughts on ways that we can improve AxisCare in regards to ease of scheduling and verification. That is one aspect of our system we receive a lot of positive feedback on, however I would be interested in hearing your thoughts. Thank you for your honest feedback, Ashley. We look forward to speaking with you soon.


Displaying 1 - 20 of 498 reviews