InMyTeam

RATING:

4.5

(33)

About InMyTeam

Home Care management software with easy-to-use tools and all in the cloud. Approved Electronic Visit Verification with easy-to-use apps, HR modules with automatic reminders, Forms, and assessments filler with Nurse Portal. INMYTEAM offers scheduling, Caregiver and Patient compliance, Plan of Care, Medical Orders, Conferences, and much more.
EVV Map

InMyTeam Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for InMyTeam

1 - 5 of 33 Reviews

dianelis

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

you need this

PROS

I love this app, clock in/out haven been so easy before. Absolutely recommended.

CONS

so far, I haven't found anything that I don't like it.

Vendor Response

Thanks for your comments, Dianelis.

Replied February 2024

Yoedith

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Staffing

Extremely convenient and makes my job less stressful

PROS

That you can send a massive message to all employees and if they are interested in the case they apply; then on my end, I get the name, phone number and case they are interested in.

CONS

Actually nothing. So far so good very happy with the product

Reasons for switching to InMyTeam

You can only send 50 messages at a time not very helpful when you have 1000+ employees

Vendor Response

Hi Yoedith, Thanks for your kind review, our customer service differentiate us from the pack.

Replied January 2021

Alvaro

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Very good application

Muy contentos con la aplicacion de In My Team.

PROS

I have no complaints about the application, very good customer services

CONS

I would like patients who are on hold not to be counted as active since they are not receiving services.

Finolia

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2023

Uncertain

Not good, the worst time since I have been working in the health care field.

PROS

Everything in one system, sounded easier and more efficient, but if billing is is not done, we’re have not gotten paid since using this program. I don’t care how good it is, if we don’t have money coming in to keep the business going.

CONS

Why go through a third party when you will have problems letter that takes so much time to solve. InMyTeam is easier to use than hhaexchange but it’s taken longer time to discover a problem then it we used hhaexchange. And we still have to go back to hhaexchange to resolve the problem. It just make no sense.

Reason for choosing InMyTeam

I listen to my consultant, big mistake. It’s not her fault

Vendor Response

InMyTeam prides itself on a completely integrated system of EVV, Scheduling and Billing backed up unlimited one on one support for our clients. It is designed to work seamlessly with aggregators such as HHAExchange, Tellus and others. We try very hard to work with new clients to resolve past billing issues, we can't always fix problems that didn't happen under our watch. Another wonderful aspect of InMyTeam is that we don't "lock" anyone into a long-term contract, what does that mean? It means that we can't take a single client for granted, every client is given the opportunity to flourish and grow, because we grow right along side them. InMyTeam is a family of staff, clients and professionals dedicated to our customers success.

Replied June 2023

Ana

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Very Easy to Use

My overall experience has been very easy and reassuring that we will get the Support when we need it.

PROS

Training is excellent! So easy to follow and Customer Service is also excellent. I get a call back right away if I have a question, unlike other softwares I've used before.

CONS

There are some features that I would like to see that are not available, but Customer service has generated a Ticket to see what can be done.

Reason for choosing InMyTeam

Because of your personnel!!

Reasons for switching to InMyTeam

HHA Exchange's Customer Service & Tech support is not good in following up requests for help! I just get sent to the Training modules, which I dislike because I like to go through the problems one on one with Tech support.