Horizon has been great to work with and the support team is a great help whenever you need him.

Company support is fantastic. They have always responded to me extremely quickly even when questions are asked through their Facebook page.

Photo limit is a little low. Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.

I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.

It is easy to use Horizon from Carson Dunlop. For beginners it creates a basic inspection report to provide to your clients.

Horizon has provided me with not just the report writing software, but a variety tools and third party integrations to simplify my work day.

Horizon allows me to prepare detailed, good looking reports that my clients love.

I like the ease of use and flexibility of the software.

Ve had to write several recommendations that were missing from the software.

The extensive reference library is pretty amazing as well.

It also helps clients and specially buyers to receive the report right away after inspection. I have been using this software for about one year and half so far and I am really happy with the system.

The system is easy to use and provides the customer with a detailed report that is attractive and easy to understand.

I use Horizon Software numerous times a week. I like how you can generate the report on the fly with the mobile app, and you don’t have to worry that you’re missing anything.

Horizon software is not only visually appealing but easy for clients to navigate. They periodically add new features or enhancements to make it easier for the agents as well.

It is basically my lack of skills that limit what I can do.

Integration ;with, Google calendar, payment processing, homebinder and several other 3rd party. Customization : make it feel the way you want, professional.

From the ground up, Inspections every day. I get additional jobs and great feedback regarding my report with this software.

Ease of use and multi-user function. I love the auto diagrams that can be added to the report.

Limited to number of photos to use and not sure how to remove items I entered.

Great user experience and great training support.

Page breaks can be awkward sometimes depending on picture layouts mainly.

The customer service is excellent - an important feature for a one-man operation such as mine.

The mobile app is glitchy sometimes and occasionally fails to load photos on the first try.

Horizon provides all the software needed to run my business. It is a stable, cloud based system with superior customer support.

It is not the least expensive, so if price is an issue then you may wish to look elsewhere. If pricing is not a major factor, then take a look, I think you will like what you find.

Ease of use and ability to use mobile app in field and customize to our needs. Report is basically done on site we inspect with two inspectors one using the mobile device while inspecting.

Produces a great looking report. Have received many compliments from client and agents alike.

This software produces fantastic reports right out of the gate. Has Integrated Action List Generator and mobile software.

The customer support is the best by far from anything i have ever seen.

I'll update this after the spring rush is over and let everyone know how it works.

It is very easy, professional, good price and valuable product.

I was able to get one on one report writing help along with adding some features to my report to suit my needs better and able to promote it to some of my property management customers.

For new inspectors to the industry; this software is a very in-depth,  comprehensive program that really has everything within it to set you up for success.

I like how it inserted photos directly in each section of the report rather than all photos at the end.

The support from Papertrail has been excellent. Not that we have needed much as most problems have been easily solved.

Also, I'm missing a feature to add/find a record by barcode (use barcode scanner to identify the product).

Papertrail has been excellent, easy to use and a constant source of information about PPE.

Papertrail helps keep up to date and organised with its simplicity and great customer support. Someone is always there if I need anything.

A great product and user friendly. I have multi nationalities working for my company and they all find it easy to use despite some language difficulties.

The support team is great, very helpful and speedy. Papertrail eliminates the need for binders full of checklists, it is all stored and archived for you.

Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.

And also that certs can be stored so they can also gain access to these at all times.

The inability to complete the same amount of features on mobile devices s a laptop or pc.

The ability to tailor it to meet our needs. The ability to add features and details as you go.

Well supported platform with eager team members who are willing to help.

It's somewhat non-intuitive, for example I can't find a way to remove an empty folder.

We need to be able to run reports that can show the specific records (suppliers in our case) that are on monitor, missing or over due.

Good at reminding when inspections are due. I have not used any of the LOLER forms yet as not required for my purposes but seem a very good tools as well.

Excellent support function. Excellent people with good product knowledge and an ability to come up with solutions to client needs.

I highly recommend Papertrail to anyone looking for a reliable and user-friendly log management solution.

I have had a good experience with Papertrail to date and would like to continually develop more departments with the software.

I have found paper trail to be really useful for gathering data and it allowing staff and their manager access to see this information where ever they are.

The lack of language options reduces the number of users.

With Papertrail that inspection is made alot easier beacuse I have all documentation and previous inspection protocols in the system. That saves a lot of time and frustration.

Ability to maintain a digital inspection record, ability to remotely monitor Inspections.

Very good overall system once you understand how it all works.

Its intuitive and is laid out in a logical and user friendly manner. Shows good length of record.

Fabulous and the support team and super quick and helpful.

Very capable system that becomes fully intuitive with guidance and use. It can save days of labour over a year and allow for a comprehensive record of all plant and PPE.

Occasionally if you click out of the working area you can lose inputted data for the single item you are currently inputting.

US Dollar

Horizon is best-in-class home inspection software designed to help streamline operations and grow your business. It offers a host of features such as scheduling, report writing, Android and iPhone mobile applications, automated marketing and more. It allows users to generate custom inspection reports to gain insights into inspections and the performance of processes.

LongDescription

Commenting/Notes

Electronic Payments

Payment Processing

Customizable Reports

Document Storage

Activity Tracking

Data Synchronization

Dispatch Management

Templates

Task Scheduling

Residential Inspections

Customer Database

Commercial Inspections

Calendar Management

Report Summary

Customizable Fields

Template Management

Data Import/Export

Offline Access

Email Templates

Repair Estimates

Real Time Data

Historical Reporting

Add & Edit Photos

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Estimating

Customizable Templates

Mobile App

Comment Library

Customizable Branding

Automatic Backup

Customizable Forms

Summary Reports

Freehand Sketch

Third-Party Integrations

Monthly plans at $79/month, or annual at $799 (billed $67/month)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Horizon

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

Papertrail is a cloud-based inspection management solution designed to help businesses maintain and monitor personal protective equipment (PPE) records and inventory. Administrators can configure permissions for team members to access specific folders and generate reports or certificates according to requirements.

Key features of Papertrail include alerts/reminders, RFID scanning, inspection schedules and checklists. Supervisors can standardize terminology and operations across the organization and track multiple variables per item such as serial number, identifier, current status and more. Additionally, managers can add equipment inventory, checklists and inspection evidence to the platform.

Papertrail helps organizations view due or overdue inspection statuses for inventory items on a centralized dashboard. The product is available on annual or monthly subscriptions and custom licenses and support is extended via live chat, FAQs, documentation, email and phone.

Horizon vs Papertrail

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