Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.

The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it.

I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user.

Super easy to use and set up. Also allowed us to integrate 3rd party bookings into our calendars.

Ease of use and excellent tech support. Our on line reservations have increased due to ease of use for customers.

BrighSide Rental Management (BS) offers a convenient all-in-one application where you can effortlessly reach guests, process payments, engage in chat conversations, and easily manage bookings.

Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business.

This gives us the freedom to maximize the use of our time during each day which in turn will maximize our profits.

To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.

And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Brightside has helped our business become more efficient with managing our rentals and allows us to integrate with advertising channels.

I have evaluated and tried several different platforms. What set's them apart is the ease of use, the fact that is full of features and the price is just right.

I cant think of anything that I would consider a problem with the software.

We have made quite a few changes to fit our company and they have taken care of almost everything very quickly.

The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

If there is anything I disliked about the software it was because of my own lack of understanding.

Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.

Hands down, the absolute best software for the money.

I like that it allows me to integrate with marketing channels. I like that customer support is always willing to make edits or changes to satisfy the individuality of my business.

I like how User Friendly it is. Takes no time to figure out how to work it.

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.

The software is very user friendly with just about everything you would need for managing and renting properties.

Inability to  differentiate between discount periods.

We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

US Dollar

BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing.


BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis.


Additionally, BrightSide helps users to keep track of reservation sources, manage guest reviews and feedback, generate mailing labels and export mail marketing lists. The solution also supports integration with other vacation rental systems such as Xplorie, Vrbo, Airbnb, and Booking.com.


Services are offered on a monthly subscription basis that includes support via phone and email.



LongDescription

Owner Statements

Employee Management

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Price/Margin Management

Customizable Reports

Data Synchronization

Reservations Management

Credit Card Processing

Invoice Management

Reviews Management

Single Property

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

WordPress Integration

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Data Import/Export

Promotions Management

Accounting

Email Templates

Contact Management

Booking Management

Lead Management

Rate Management

Channel Management

Vendor Management

Maintenance Management

Credit Card Management

Marketing Automation

Real-Time Notifications

Email Management

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Multi-Property

Availability Management

Work Order Management

Customizable Templates

Website Management

Discount Management

Ratings/Reviews

Commission Management

GDS/OTA Integration

Reporting/Analytics

Billing Rate Management

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Task Management

Inventory Management

Multi-Channel Marketing

Dynamic Pricing

Partner Portal

Activity Tracking

Multi-Location

Content Management

Performance Metrics

Channel Analytics

Real-Time Updates

Customizable Branding

Inventory Control

Multi-Channel Distribution

One time $300 setup fee and then monthly subscription based on the number of units, starting from $120 for 10 active rental properties. 

API available upon request at no extra cost.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BrightSide Rental Management

In Person

Live Online

Webinars

Documentation

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

BrightSide Rental Management vs Fresha

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