With CourtReserve we are eliminating our hard copy court book, which schedules 24 courts.

The finished result is great, with easy to use reservation capabilities. The home screen is welcoming and easy, and the PayPal payment option is easy and has worked great for us at the club.

Overall our relationship with CourtReserve was a very positive experience. We were able to track occupancy during the pandemic with confidence.

Super easy to use and gives a good overall snapshot of court availability for the following 2-week period.

I like being able to see what is booked before and after the time i select. I like the fact that I can go in and book a court quickly.

Have never used customer support & members do not pay for the service, so does not apply to me.

The ability to have members register for courts and events is priceless to us. Also having the ability to close courts without having to send out e-mails works well too.

If I were to look for a company that has amazing customer service, overall product satisfaction and something that has everything I need- I would use Court Reserve as the top model.

I say this as I have used so many other types of online booking systems with so much frustrations  and this one is perfect for all my needs.

Very user friendly and the service is amazing and very capable of making customized changes quickly and effectively.

Our players love the app-- appreciate it ease of use to register for events and manage account.

It is very flexible and able to provide many different kids of reports as well as hide and show information to our customers as desired. The service is amazing, friendly, professional, and very fast.

I love how seamlessly CourtReserve has automated our Club management.

Collecting open time court fees divided between 2-4 players was more difficult than it needed to be.

They have many tutorials on Youtube to help get you familiar with all the great features. We had Tennis Source for the prior 3 years and our staff has really been thrilled with the change.

Had some glitches were it would not give me access to reserve so had to reinitiate app. Club undecided if it will continue using app for other reasons I cannot disclose.

Inability to cancel reservations myself. Reminder emails are annoying, although those seem to have stopped now.

The support staff is Unbelievably responsive to questions and feature requests... as such a great product is constantly being sculpted, reshaped and improved based a good deal on user feedback.

No mobile app - but I know they're coming out with that soon. It's a bit difficult to use on just a mobile browser.

Court Reserve is the best product on the market for tennis clubs.

SENSITIVE CONTENT HIDDEN] and his team have an amazing customer service and always take in consideration the clubs’ problems by trying to solve them with new features.

Has saved me a ton of time, money and our members love the app.

Somewhat confusing for me, but I was not the one who selected the program and I did not get proper training, so I don't think this is their fault.

Our current system leaves too much room for error.

Along with the ease of use,  the customer support of the friendly staff was a bonus.

Excellent Software at a Great Price & Excellent Customer Support.

The amount and different types of reports you can generate can give you a better idea of how efficient your hotel runs.

I cannot block out the unit for my own use. I get a software database error.

Great soft ware with user friendly functionality. Serves the functions and meets the need of our organization.

For the most part easy to use. There were several reports I liked a lot.

I like some of the functions, and how easy it is to use.

The user interface is terrible. It looks so outdated and customer service is terrible.

Lots of great functions such as Group Reservations, Add-ons to upsell on booking engine, Built-in booking engine, integrations with various POS and other software.

I like that the software is intuitive, easy to use and easy to train.

There are issues with authorizations becomeing confusing for our guests and they think we have double charged them.

Support is awesome! specifically [SENSITIVE CONTENT HIDDEN.

Great customer support service. Compatible with many CRS systems.

There are a variety of uses and customer support is quick and helpful.

To do more Revenue Management and Promotional Rates. The updates that happen so frequently are very nice.

From the time I first contacted RoomKeyPMS to inquire about their software, which is over five years ago, to today, I have always had amazing customer support.

I have been complaining about this for about 1 year. I got an automatic reply back from the room key PMS saying they opened a bug report.

Really like having the system cloud based and just about everything integrated into one system. Pretty easy to use once you start working on it regularly.

Katie Mclane with roomkey has been outstanding in her ability to help with any issues  I have encountered.

If you still need help, the customer service is exceptional. They are prompt, polite, knowledgeable and very friendly.

Easy to implement, easy to use, service line is great, many interfaces, user friendly rate management tools, friendly and responsive staff.

No inventory for Guest Services (cots, cribs, etc.). Overbooking seems to be an issue that comes up a lot even if you are just going into a.

The reason we picked it is because our city of operation loses electricity and internet often, and the Smart Files allows us to do check-ins and check-outs regardless.

No one at the the hotel likes it. I'm wasting time on the software instead of working with the guests.

Roomkey is worth the money investment. It has very nice customer support and easy to use.

Flexibility of system, easy integration with other softwares and systems.

The software is user friendly, and easy to manage when it comes to reports.

This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive.

As a non-profit organization, the combination of features and affordability made this product a winner.

This is the best PMS out there for my money. Opera is certainly the standard, but RoomKey does everything needed.

US Dollar

CourtReserve is a club management software that helps clubs of all sizes streamline membership management, scheduling, program management, payments, online reservations, member communications and other operations via a unified portal. Additionally, it lets coaches connect with the players and gain members via easy online signups, reminders, credit card processing and reporting features.

LongDescription

Member Accounts

Employee Management

Surveys & Feedback

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Price/Margin Management

Recurring/Subscription Billing

Real-time Scheduling

Customizable Reports

Access Controls/Permissions

SMS Messaging

Group Scheduling

Reservations Management

Credit Card Processing

Calendar/Reminder System

Invoice Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Data Import/Export

Promotions Management

Customer Support

Multi-Location

Self Service Portal

Booking Notes

Availability Indicator

Badge Management

Booking Management

Email Marketing

Rate Management

Mobile Access

Real Time Data

Third Party Booking

Membership Management

Resource Scheduling

Marketing Automation

Event Scheduling

Social Media Integration

Email Reminders

Real Time Updates

Email Management

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Reminders

Group Reservations

Volunteer Management

Automated Scheduling

Event Management

Availability Management

Visitor Management

Calendar Sync

Team Management

Billing & Invoicing

Event Calendar

Website Management

Real Time Reporting

Customizable Branding

Activities Booking

Facility Scheduling

Reporting/Analytics

Employee Scheduling

Room Block Management

Customizable Forms

Instructor Management

Drag & Drop

Customer History

Point of Sale (POS)

Third Party Integrations

Appointment Scheduling

Member Portal

Inventory Management

See what your pricing will be by using our pricing calculator located here: www.courtreserve.com/pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CourtReserve

In Person

Live Online

Webinars

Documentation

Videos

RoomKeyPMS is a cloud-based Property Management System that offers front office and property management capabilities, guest relationship management, an online booking engine, housekeeping, and more. The software stores data in the cloud that allows users to access the system from anywhere.


RoomKeyPMS aims to help hotels find, acquire, and effectively manage their guests. The solution combines front desk management with web-based reservations, mobile accessibility, and social media. The complete suite of services reinforces the property's brand at every point and encourages bookings from multiple devices like computer, tablets, and smartphones. The software provides regular and adhoc reports covering average daily rates, hotel occupancy, and providing insights into seasonal trends and forecasting. The application allows hoteliers to drive hotel bookings via offers through a cost-effective performance based system.


RoomKeyPMS is suitable for independent hotels of just about any size, multi-properties, and other property types like B&Bs and resorts. RoomKeyPMS also offers around the clock support from a team experienced in all aspects of hospitality.



User Management

Multi-Channel Management

Data Synchronization

Spa/Activity Management

Reviews Management

Single Property

Guest Experience Management

Housekeeping Management

Multi-Currency

Channel Management

Maintenance Management

Extended Stay

Revenue Management

Front Desk Management

Activity Dashboard

Multi-Property

Customizable Templates

Discount Management

Ratings/Reviews

GDS/OTA Integration

Billing Rate Management

Built-in Accounting

Third-Party Integrations

Catering Management

Maintenance Scheduling

Task Management

Loyalty Program

Web browser (OS agnostic)

To receive accurate pricing, contact RoomKeyPMS directly at https://roomkeypms.com/capterra/

CourtReserve vs RoomKeyPMS

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