Hop
About Hop
Hop Pricing
Prices start from as little as £150 per month. There are no hidden extras and our booking engine is commission FREE!
Starting price:
£150.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Hotel Management Software
Most Helpful Reviews for Hop
1 - 5 of 14 Reviews
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
One stop shop!
This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture.
CONSBased on the data captures some more reporting would be great!
Vendor Response
Thank you for your review and great to hear that Hop had helped to improve your revenue. Hop has a full reporting suit, but please contact us if you need any help finding a specific report. The Hop Team
Replied October 2020
Rebecca
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Happy Hop User - A small hospitality business with complex needs.
Really value working with HOP - forward thinking, great customer service, they tick all the boxes that we need - the only software package that could do this within our budget.
PROSHOP offers everything that a medium size hospitality business would need but they offer it at a price that is affordable for smaller business too.
CONSAs a small business, some of the features are not needed and the terminology is challenging for newbies - but once you get the hang of it, it is easy to use.
Reason for choosing Hop
HOP was able to offer everything we needed and the customer service and sales support was first class.
Reasons for switching to Hop
More functionality with HOP.
Peter
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2020
TRTINGTO DO TOO MUCH IN TOO MANY WAYS
Feedback is that it is too clunky and we will look for a new providor. After sale support zilch, other than if we reach out
PROSIt allows functionality of adding offers
CONSToo many steps, repetitive, time consuming
Reasons for switching to Hop
Contactless Check in
Joao
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
HOP is it!
I have implemented HOP across multiple properties that I have managed and would keep using it in the future.
PROSEasy to implement and to use the basic functions of the systemHas the best support team I have ever encountered across any system and developers do listen and implement requests for features in, normally, a timely manner
CONSHOP is complicated to master and lacks some reporting tools that bigger properties would require. These reports are able to be gathered indirectly by compiling info from CSV files across other reports.
Reason for choosing Hop
None as previously used HOP
Reasons for switching to Hop
Very difficult system to use and very dated.
rajeev
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
A Creative Property management System
Really good tech team , friendly , responsive and they keep increasing their features . OTA connectivity is on par with other Systems. I have 12 property with HOP.Dale at HOP is very good and knowledgeable,.
PROSI have used numerous property mgmt system and HOP is way better then any of the competitors as it comes with significant features and can be used effectively to manage events , Small to mid size hotels .Cloud based so access is easy from anywhere . Reporting system is robust .
CONSThey don't have mobile app and you can go in the past and edit historic transactions which is not ideal .
Reasons for switching to Hop
Other systems were quite outdated .