PRODUCT IS PRETTY EASY TO USE AND FITS OUR NEEDS WELL.

The reporting functions are EXTREMELY limited, we only have 19 rooms and i have to compile multiple reports just to compare year to date revenue.

Horrible customer service, international call cetner that is never open and only follows script. You might as well use their non human chat function.

There are customers who have caused damages, etc. who we do not want back and we currently have no way to quickly search this, especially with multiple records from the same customer.

Very positive, the software generally suits all our needs as a small property and the support team is always very helpful.

Easy to use, nice app, great support and competitive pricing.

Looks good and easy to use. The software is much better than some of the hack channel managers available.

Ease of use of Front Desk for bookings on my own website.

Instant booking from our website and booking agencies has really helped to increase our reservations. We are very pleased with Little Hotelier.

Counter intuitive, frustrating and ENDLESSLY time consuming.

No way to add any additionals with varying price points.

Over all very good software for sall size hotels. All essential reports we get.good value for money.

Easy to create new reservation, good integration of email confirmation and invoices.

Overall, we are very pleased with this software and the integration with OTA channels and our website works like a charm.

We have been pleased with upgrades that have been done to the system.

More is required though to really make it user friendly and suitable for a busy small business.

I cannot double book a room and customer service is excellent very patient even with a non computer geek like me.

The update calendar is terrible. I specifically signed up with Little Hotelier because it was different.

Poorly run and seems impossible to get to speak to anyone at LH. Problems with refunds last year and this year simply stopped forwarding funds so had over £25000 trapped in their system.

We travel in blindness unless we dedicate lots of time in the process of verifying things. And at times we get a scam of guests who never really paid a penny.

Requests for compensation for loss of business and loss of reputation due to double bookings caused by Little Hotleier were ignored.

No alerts are sent when there is a problem that can potentially affect a number users. Therefore you don't know if its your problem or a overall problem.

The integration and change was so simple and the support from Little Hotelier was amazing. The Reports section is so helpful with the day to day accounting.

We are doing this manually and it is working fine but integration with the software would be extremely great and save errors when reconciling.

I find it hard to make a reservation on the mobile phone when I am out.

Excellent Channel Manager software, and Payment software, integrated with booking calendar in Front Desk. Unbelievably friendly and helpful  customer support and training video resources.

Excellent Customer Service and easy to use site.

The sales staff are bad, they will sell anything to you by talking rubbish and making up fibs.

Superb training and help in understanding the system, developing it, using it.

It is very user friendly and packed with features at a good price.

Helps on a daily basis to update and keep track of the rooms I have booked on my property without the need to invest in expensive software that gets outdated easily.

Having all this coordinated via one provider is perfect for our business.

Service is fantastic and this is a very robust product given the price point.

Fantastic tool for hotel room inventory management.

Its easy to use and navigate and customer service is excellent, I like the team and the management and that they are based in Australia.

The service for setting up this software was outstanding.

I have researched other companies and had demonstrations but Little Hotelier although not the cheapest, is good value for money and has helped streamline our business and saves time.

We wish that LH doesn't make the software too sophisticated because it wouldn't help.

It is relatively straight forward to use and is incredibly useful for running our business.

Customer service with chat or a person by phone has been wonderful.

The support team from Little Hotelier has been fantastic. They know their product and are always patient when providing over the phone support.

If l have any problems that l cannot fix they are always their to talk too on the phone in order to solve any problems.

I have limited time to spend trying to find out why he was unable to update his app.

Its really easy to create and allocate jobs while managing our workforce depending on location which again saves time and money across the board.

He ease of use, and fitting it to our organization.

Our customers are very happy with the quality of the job cards produced. Ability to see the progress of jobs by engineers on site as they are happening.

I find that when I use the search function too many old jobs appear and there's no sort function to put them in date or job number order.

It’s winning us further contracts as the clients are able to interact with reports with ease and know that we are honest.

Awesome support team and producing immediate service reporting for clients.

We struggled enormously to get the deployment team to understand our needs and then found out what we needed and had been sold could not be done.

I don't like the fact you can't see all your daily jobs on a calendar without giving the jobs an allotted time slot.

Workpal have been great. They have been following up with us to make sure we are happy.

The software is very user friendly, which makes it less daunting for new users. The search function is great, and you can find what you are looking for in a very short time.

The easy to use interface, design and layout of the application is brilliant.

Workpal has dovetailed into the infrastructure of our business as part of our evolution and we have all been delighted in how simple the programme works, once all of the data had been implemented.

Positive, in terms of delivering improved efficiency in our business.

Very good, Sales rep and IT experts, always very helpful.

Saves time, money and has increased productivity.

They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need.

Ve been trained and minded by workpal and find it hard to find faults in what we need to what we have with workpal- 5 star ⭐️.

WorkPal is brilliant and the team are also incredibly helpful and knowledgeable.

Workpal allows us to do that and more. It is user friendly which again is important for any of our employees who are not as confident at using IT equipment.

Problem reporting--the onus is on the customer to prove the application is not working.

Ease of use, quick setup, great features, customer service very good.

The move to a paperless work environment, which has improved efficiency. Also the ability to issue jobs in real time and receive 'live' updates back from our field engineers has been a real positive.

US Dollar

Trusted by more small, independent properties around the world than any other provider, Little Hotelier is the hotel platform that lets you easily attract more guests, take direct bookings online, understand how your business is performing, create and maintain a website, and process online payments - even on-the-go with our free mobile app. Enjoy high-definition visibility of your, and your competitors’ rates so you can take control and find your pricing sweet spot. Little Hotelier shows you how your rooms are being sold across major OTAs, as well as how your rates stack up against your competitors in real-time so you can make more informed pricing decisions.

Designed and built with small properties in mind, our platform is simple, our set-up is quick, and our award-winning 24/7 help is always just one click away.

Try free for 30 days. No Credit Card. Cancel anytime.

LongDescription

Real Time Analytics

Dynamic Pricing

Electronic Payments

Payment Processing

Multi-Channel Management

Room Inventory

Dorms

Order Management

Reservations Management

Credit Card Processing

Calendar/Reminder System

Single Property

For Vacation Rentals

Customer Database

Calendar Management

Room Booking

Housekeeping Management

Data Import/Export

Promotions Management

Customer Support

Email Templates

Booking Notes

Booking Management

Rate Management

Mobile Access

Real Time Data

Channel Analytics

Channel Management

Third Party Booking

Extended Stay

Partner Management

Kill Switch

PCI Compliance

Real-Time Updates

Email Management

Website Integration

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

Multi-Channel Sync

Multi-Property

Website Management

Discount Management

Activities Booking

GDS/OTA Integration

Inventory Control

Reporting/Analytics

Restriction Management

Third-Party Integrations

Inventory Management

Point of Sale (POS)

Property Management

Guest Communications

Registration Management

Self Check-in/Check-out

For Hostel/Dorm Managers

Financial Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Little Hotelier

Live Online

Webinars

Documentation

Videos

Pound Sterling

WorkPal is a cloud-based mobile workforce management system that assists businesses with processing quotes, assigning jobs and managing field operatives in real-time, through invoicing. With many features that can be tailored to your business workflow, we ensure the software suits your business.



Status Tracking

Customizable Reports

Document Storage

Dispatch Management

Contract/License Management

Task Scheduling

Electronic Signature

Invoice Management

Job Management

Customizable Fields

Scheduling

Mobile Signature Capture

QuickBooks Integration

File Storage

Inventory Tracking

Historical Reporting

Real-Time Notifications

Service History

Workflow Management

Work Order Management

Customizable Templates

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Contact Database

Online Time Clock

Customizable Forms

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Location Tracking

Maintenance Scheduling

Activity Tracking

Routing

Apprentice: £25 / €28 per user, per month.
Professional: £35 / €40 per user, per month.
Bundles are also available, please contact WorkPal for information.

Little Hotelier vs WorkPal

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons