This system also has a pace booking report which provides booking trends to plan your pricing strategy. Overall I am so pleased and amazed by RoomMaster and its features.

It has great value and is much cheaper than most property management systems with similar features and functionalities. RoomMaster is easy to use and very stable.

They had a yearly contract for the customer service with a specific amount of calls for a set price. If you needed them more then you had to pay per instance called.

This is definitely one of the best PMS in the market.

The process of changing rates is very cumbersome. Also, reservations with a room move are very difficult.

They ended up changing the contract without our signature, and hiding our old data behind an encryption key, so it is basically ransomware.

We had a virus from an email a few years back and lost data.).

My IT guy actually came up with a simply patch to keep restarting the service every night that runs on the server, this seems to work on a very limited basis.

I like the ease of use and even after 4 years, learning new features and ways to use the software.

I am so amazed by the pace booking analysis report, which provides me with the right information; booking trends, especially now that I am using Yield Management to maximize room revenue.

The technical support team was terrific. Responsive, available, knowledgeable, helpful and patient.

Plenty of features and easy to use, interrogates well with epos systems.

I'm happy with roomMaster. We have it in 6 of our hotels and will continue looking to it for future hotels we acquire.

Their development cycle is more streamlined, and costs are lower for the consumers.

SQL reporting difficult to create. Some programs/add ons are 'prgrammer based' meaning difficult for a nonprogramer to implement.

Ease of room management and rate setting. Perfect OTA + booking engine integration.

Not to mention AddOns are automatically entered into the PMS as well, for the date the client chooses; this is all amazing. Reports are easy to create and are very informative.

Ease of use Everything you need to run your property.

It has its own booking engine, iQ-WebBook, which is very easy to use and helps increase direct bookings. AddOns are automatically entered in the client's reservation, which is wonderful.

I have used Room master for over 18 years. It is very user friendly, easy to use, the changes and upgrades  to new features happen regularly.

Their customer service is great and their software for the most part is easy to use.

Ease of use, easy to train, simple revenue management included.

Auto logs you out after 15 minutes of inactivity, making difficult at times to get things done on-the-fly.

Very happy, software is reliable,  has never crashed , very stable.

The booking process is so easy, payments are processed and immediately integrated into the PMS.

I highly recommend the software, I have been using it for over 8 years and I am very satisfied with the product, for big or small hotels it's just excellent choice.

The software is very user friendly and intuitive with the exception of the group functionality.

The System is user friendly,  GDS / OTA INtegration is Spot on, Reports were very well detailed and can even be converted to Excel or Pdf, Marketing, Revenue Reports and Group management was too good.

If you have more than one location, consider the iQCRM product. All the interfaces are amazing, so don't skimp there.

Its the Best and would recommend to those that is less than 100 inventory. Most boutique and from backpacker to Luxury Hotels in Fiji uses Room Master.

Roommaster wanted us to pay to get your own database information out of their system when we wanted to leave their software.

There are many small inconveniences that reflect a low concern for customers needs.

The MOST COMPLET, feaure rich,  yet so user-friendly PMS.

The software is easy to pick up and figure out without too much training.

It is also important to mention that the customer support team is amazing and always helpful.

Easy to use, this program does it all when it comes to hotel management.

Great experience - Great at getting back to us quickly if any issues with anything or we don’t know how to do do something.

Horrible Experience  - they call it Streamline University for a reason...they expect you to go back to school and get a tech degree ...you are on your own.

We also liked the idea of having the owner, housekeeping, & maintenance apps for ease of use. The system would probably be great for small business's getting started in the industry.

Do not have the function for guests to login and pay on their vacation.

I love how intuitive the software is all the features that are available. This my 3rd reservation software  system I have trained on and I think the last.

I like that they are working to have all the listing sites integrated as well.

If integrations, speed,  a company that cares, and one that you can grow with is important, these folks are the best out there.

Great options, functionality. Can't wait to make the switch.

I love the maintenance/ inspection apps especially, as they are so user friendly.

Slow to upload mulitiple photos in gallery. There is no quick way to move properties positions in the  tape chart.

I can take care of everything I need to run a successful Property Management Company in one spot. Customer Support is the best I've every seen.

I like using this software to manage all my vacation rental company properties. It is somewhat intuitive and.

It was a great experience in the time used, didn't encounter any issues.

System is easy to use and all in one place. I liked the ticket program if you have an issue or questions.

The support, sales and operation team are very kind and professional. The software we hightly recommend.

For the past 8-12 months, customer service has been excellent.

They are constantly introducing new features and improving the software. If I ever have an issue their customer service department is extremely knowledgeable and helpful.

Some of the features I like best are the triggered emails, lead management feature and the accounting that integrates with QuickBooks Online.

Worth it for for the price. Has some better functions  than Kigo and LiveRez.

This software's tailored process makes us confident about the future of our business and the opportunities ahead. We are thrilled that we chose to go with Streamline.

Very Good, I cannot find a better software at this time.

We liked that it was all inclusive but our bookings and revenue suffered terribly. Once we moved to another system our bookings immediately picked up within 24 hours.

We have signed up and are excited to get started.

Amazing software built by great team - with exceptional customer service.

The company is led by an amazing man who is passionate about the industry and his solution. You cant go past this solution for a small - medium sized property manager.

The company I work for recently viewed a demo of this PMS Software and were impressed with the functionality, ease of use and overall how much time and money we will be able to save.

Streamline was the BEST decision I ever made. It has saved me a ton of time and a lot of money because I can take care of everything I need to run a successful Property Management Company in one spot.

If they can't figure it out, they will submit a ticket and escalate the problem. Response time is normally within 24 hours unless an emergency.

Great product, very easy to use and great customer service.

US Dollar

roomMaster by InnQuest is a cloud-based property management solution suitable for hotels including chains, independent hotels, business hotels, boutique properties and resort hotels of all sizes. On-premise deployments are also available. The software includes a hotel property management module (PMS), EMV credit card payment processing, a variety of configurable reports daily flash reporting and accounting exports and a booking engine.


Other features include channel management, a point of sale (POS) module, events and catering management, revenue management, customer relationship management, automation tools and various APIs and integrations.


roomMaster also includes features for front desk management, revenue and yield management, groups management and housekeeping and maintenance management. Additionally, the POS solution natively connects to roomMaster for bill-to-room features and centralized reporting and accounting.


roomMaster connects to online travel sites and to global distribution systems, allowing hoteliers to manage rates and inventory. The solution is also optimized for mobile bookings.  



LongDescription

Multi-Channel Marketing

Payment Processing

Price/Margin Management

Customizable Reports

Reservations Management

Spa/Activity Management

Single Property

For Vacation Rentals

Customer Database

Room Booking

Guest Experience Management

Housekeeping Management

Promotions Management

Customer Support

Multi-Location

Booking Notes

Customer Experience Management

Availability Indicator

Booking Management

Rate Management

Third Party Booking

Maintenance Management

Extended Stay

Marketing Automation

PCI Compliance

Front Desk Management

Alerts/Notifications

Online Booking

Group Reservations

Multi-Property

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Drag & Drop

Customer History

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Financial Management

Windows 7

Windows 8

Windows 10

Prices starting at $195 / month for 1 - 39 rooms. Contact innQuest for a pricing quote.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

roomMaster

In Person

Live Online

Webinars

Documentation

Videos

Streamline is a cloud-based property management solution. Streamline was built to provide vacation rental managers a better solution to running and managing properties in the vacation rental industry. Over the years, our software has evolved to encompass these initial, innovative ideas and the ideas of our Streamline clients. We pride ourselves on our software that never stops innovating to give our clients only the best for them to succeed.

Streamline includes tools and resources for managing online booking as well as integrated modules for streamlining owners, housekeeping and the front desk activities.

Streamline provides unit owners with a portal to manage their units, maintain reservation calendars, submit maintenance requests and view statements. Likewise, housekeepers have access to their own housekeeping module through which they can update their progress.

Streamline’s front desk module allows agents to create reservations and access property setup, staff management and other tools. Users have an administrative module which provides access to generate audit reports, as well as access guest and staff database. 

roomMaster vs Streamline

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons