Actus vs Gusto

RATING:

4.7

(59)

Actus has 59 reviews and a rating of 4.68 / 5 stars vs Gusto which has 3873 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (59)
4.6 (3873)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 28, 2023
May 2, 2024
Pros/Cons
  • Pros

  • I found the software was user friendly and each screen operated in the same way. It lends itself to an all year cycle of managing performance and ensuring dialogue is frequent with the employees.
  • As a small business owner that works with a whole range of other SMEs, Actus immediately appealed to me. It is low cost and a great way to implement and embed best practice.
  • Cons

  • We do that manually now, but it is hard to get people to remember.
  • Not all of the questions are relevant and by selecting non applicable this seemed to be a waste of the feedback.
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  • Pros

  • One of their competitors has some nice offerings, but we found that they were mostly for larger companies with more employees than we have. Gusto seemed a perfect fit for our size and our budget.
  • The simplicity and ease of setting it up and using everyday is a big plus. The detailed instructions and guides about state laws is fantastic.
  • Cons

  • Even after having an account with the company, I was unable to log into the android version. I was confused to whether the app even had anything to do with the company.
  • The problems continued into this year - anytime I had a problem, it consistently took waaaaaay to much time to get a response from someone who could actually fix my problem.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos