&frankly

RATING:

4.7

(26)

About &frankly

&frankly provides real-time insights into organizational processes and interactions to help businesses improve employee engagement. It includes a knowledge base where employees, peers and managers are able to post and comment on ideas, questions and answers. &frankly lets team members create and share digital dashboards with employees. It is a social intranet and a collaboration platform, where members can ask questions, discuss topics and give feedback. Additionally, it delivers insights and metrics through social media, helping organizations view the impact of their decisions and actions. &frankly is available on monthly and annual subscriptions and support is extended via FAQs, live chat, a knowledge base and other online measures.

&frankly Pricing

Price per user decrease based on size of company (volume discount apply)

Starting price: 

€3.00 per month

Free trial: 

Available

Free version: 

Not Available

frankly track KPIs

&frankly Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for &frankly

1 - 5 of 26 Reviews

User Profile

Christian

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

A game changer!

If you don't have &frankly in your organization you are obviously not aiming to be an employer of the future ;)

PROS

&frankly has revolutionized the entire industry when it comes to employee satisfaction and engagement. You get realtime results that you can act on immediately. As a matter of fact, employees themselves can drive what matters the most. All of this is achieved in a modern, gamified and swift way.

CONS

I would like to see more options in design when it comes to types of questions, adaptability, themes, icons, images and color.

User Profile

Sara

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Modern, easy to use and fun!

My overall experience from working with &frankly is great. In a fast way we can "investigate" status of work environment, stress levels and other important areas without hassle. We have also used the app as a way to communicate with out employees during events so that they can answer questions in "real time". I love all the features and I have so far recommended &frankly to everyone I've talked to in my HR-network.

PROS

I really like that fact that the software is graphically appealing, it can be used both on a computer and as an app on your smartphone and I also really like that you can get the results presented in a very neat and professional way. The software also gives our company the possibility to do continous measurements of our company pulse, employee health and so much more.

CONS

There is nothing that I don't like. All the features are great. The only point of improvement is that I do wish that we could unlock our own question packages without contacting customer service. Other than that, nothing.

Anonymous

5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2018

Feedback on usage

Helping my colleagues to reflect on important matters and the result as a base for group dicussions

PROS

Easy to ask questions. Pick questions from library or prepared packages

CONS

Cant put hierarchy questions . say if you say NO on first question - you answer the next but if YES no further questions

User Profile

Johan

Verified reviewer

Utilities, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Easy to use and good support

We used &frankly to put more frequent questions to the employees and to let them discuss concerning issues. This improved and empowered the managers to discuss and solve issues WITH the employees.

PROS

It was very easy to implement the product in the organization and the software has a user-friendly and intuitive interface which makes the barriers very low.

CONS

We used a lot of "one time only"-questions, and there's no easy way to delete packages of questions without support from the software supplier.

Janet

Automotive, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Frankly software

PROS

The soft wear is easy to use took a little while to learn but got the hang of it.

CONS

Frankly wasn’t uses CNN and I don’t like them.

Reasons for switching to &frankly

Needed more help in the office