BambooHR

RATING:

4.6

(2600)

About BambooHR

Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every step of the process from hire to retire comes with automation that will help your team keep up with the demands of your changing market and workplace. Connect your HR data with any of our 125+ pre-built integrations to help you accomplish even more HR and other business outcomes with a fraction of the effort

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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BambooHR Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BambooHR

1 - 5 of 2,546 Reviews

Jimmy

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

All-in-One

User Profile

Sarah

Verified reviewer

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Easy to Use HRIS

I love Bamboo! Very happy with it, and excited to see what the future holds.

PROS

The product is very easy to use. The customer support is incredible. The system is aesthetically pleasing. Bamboo listens to feedback and is always updating and releasing new features based on customer feedback.

CONS

Some features are not the most robust. Time tracking and reporting specifically. Bamboo does not have built-in scheduling. The employee notes feature could be more like applicant notes (replies, attachments, email notifications).

Reason for choosing BambooHR

Ease of use, better customer support, better features.

JayAnne

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2023

Great for startups

I like the platform very much. The customer service is somewhat difficult to reach and they take about 2 business days to respond or sometimes more. So that part is not great,

PROS

It is a very comprehensive product if you are a startup and have a lean or no HR team. It makes onboarding and employee management quite easy. Also, the full calendar is a nice feature. As leave is booked, you can see a monthly calendar at everyone who is out of the office, work anniversaries, etc. Very useful!

CONS

Since it can't handle global/international payroll - it is very manual to update the payroll the system and bamboo one at a time. It is very manual and eventually will not be too scalable. Not sure how we are going to deal with it eventually, but for now it suits us!

Reason for choosing BambooHR

Easier and faster to deploy. For 30 people on our team, we pay about $700 CAD. This doesn't include payroll but does include the Hiring module

Edem

Food Production, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2023

The Recommended Go-to Platform for Businesses

Through this platform, I am able to know what is happening to my business. If I am making progress or experiencing shortfalls. Also, my business has seen some level of seriousness since this system was implemented. Overall, I will say it is a great platform

PROS

BambooHR has some great integrations. For example, the platform allows me to know when my co-workers are out of the office or even celebrating a birthday.By far, Bamboo is a great platform.

CONS

One time, i had some challenges and I needed customer support, but the response was a bit late. I don't really know if it's still like that. But I still got the help I needed.

Reason for choosing BambooHR

I found their BambooHR platform quite easy to navigate even before I started using it. Again, I watched a YouTube video for better understanding, before using it.

Sara

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

BambooHr is the most intuitive HR software available

My company had a lot of manual processes before we started using Bamboo. Bamboo simplified these procedures and freed up time that I could put toward other responsibilities. A certification tracking system was recently implemented. It wasn't as easy to set up as I'd hoped, but with the help of customer service, we're all set up and everyone (including managers) is getting reminders about upcoming courses and certifications.

PROS

As an HR manager, BambooHR equips me with resources to improve workers' lives on the job. In times of need, I receive prompt assistance from BambooHR. Simply put, Bamboo HR is a joy to work with. It's user-friendly enough for small businesses without a human resources department to implement and utilize with no training.

CONS

If we had a little more leeway, we could replace the generic performance assessment questions with ones specific to our company.

Reasons for switching to BambooHR

When compared to the alternatives we've looked into, the costs are low, and the system can scale with your business. Modules (payroll, performance) can be added on as needed, allowing you to scale up only when you're ready to do so.