The customer service behind the Boxwood Job Board makes it easy to make changes, ask questions, or inquire about new features to add to the board. The team behind Boxwood is awesome. All of our job posters have an easy time posting jobs and the reporting feature behind the scenes is intuitive and user friendly to to navigate.

The user interface on the admin dashboard side is a little outdated and could look better - but the data is all there!

The job board is all about increasing revenue from my site visitors and I've worked with Boxwood for over a decade and find like them and trust them. I've been approached by their competitors with better deals then they offered me (at the time) and I value the way they've worked with me, their reliability, ethics and trustworthiness.

It is reliable, has a decent user interface, the server is reliable and delivers an all-around good user experience. I like that they include social features.

I find the company has been a bit of a lagger when it comes to market and technology opportunities. That might be because of the network I'm in -- associations -- being very conservative in adapting to change. But I think the product could have evolved to have more social features incorporated in the job board to get users much more engaged than simply searching jobs, applying for ones they like and --at best -- setting up alerts.

Good investment for the money - there is frequently no cost to implementing the job board as it is a revenue share model. Features and revenue share split seem to be on par with major competitors.

Basic job board functionality meets expectations. Company seems to be recommitted to innovation and is rolling out new ideas more frequently than in the past.

Back end administrator portal is dated and a little bit hard to figure out. No regular check-ins with an account manager to educate on new functionality or assist with problems as they arise (they are accommodating when requested, but there is no proactive outreach). Two organizations I work with use this and the contracts are written to be evergreen so existing clients are sort of forgotten as new features are released.

Boxwood's Job Board provides more transparency for us to make financial decisions while pulling the monetary information in a timely fashion. We can also run our statistics and/or export the data collected from the recruiters/job seekers more easily which has been a big win. In addition to the Job Board being a better product, the customer service provided by our client rep has been outstanding. She is very hands-on with introducing potential new revenue streams, timely with responses/requests, and has taken the time to get to know our end users so we never feel forgotten.

The ease of use as an admin has been refreshing. I run/export reports frequently so its great to have this resource at my fingertips. I've also been excited about the Career Fair option. We used it for the first time this year and minus a few bumps, this option was exactly what we needed to replace our manual process of table assignment.

Because we have multiple options for recruiters during our recruiting season (table, room, additional ads, upgrades, banners) not having a shopping cart for recruiters made the process cumbersome as they had to keep adding their credit card information to keep purchasing products. Recruiters need to access ads/career fair that ad agencies have posted on their behalf. Recruiters need to access their ad/CVs/scheduler during our career fair and this was not easily achievable if the agency placed the ad.

Overall customer service from Boxwood is exceptional. I personally have worked with them for the past 5 years and have always had nothing but pleasant experiences. They are always looking to help our association evolve in the rapidly changing healthcare environment.

This software is very user friendly and easy to navigate across the board. I can impersonate members of our association hassle free, and I always have every report available to pull statistics when needed.

Sometimes it is difficult to comprehend the verbiage used in the reports.