Built

RATING:

4.7

(608)

About Built

With functionality for employee recordkeeping, PTO tracking, recruiting, and more, Built for Teams offers a web-based HR platform that is ideal for small to mid-sized companies in the U.S. Along with detailed digital records of all company personnel and an interactive, shareable organization chart that is always up-to-date, the platform features I-9 and employee agreement tracking. It also offers detailed employee and company metrics on turnover, demographics, compensation, and more. Collaboration is the focus, as Built for Teams allows multiple users to share and shortlist job candidates for open positions. Employees can access the system to submit time-off requests, view their PTO balances, and more. Custom fields can be added to employee profiles for a...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Built Pricing

Built Org Chart pricing: $1 per employee / month Built Time Off pricing: $3 per employee / month Built HR pricing: $5 per employee / month Volume Discounts Available.

Free trial: 

Available

Free version: 

Not Available

Built for Teams sign-up
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Built Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Built

1 - 5 of 608 Reviews

User Profile

Haley

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

It's exactly what we needed!

As the administrator for PTO and Payroll, this software has really made my life easier. It's so easy to track everyone's PTO - and to have multiple policies! We had to grandfather a few employees on the older PTO plan when the company moved to accrual, and it was extremely easy to do so. The employees are able to visually see when they've taken off in the past, in case they couldn't remember. All in all, very happy!

PROS

I liked that the software itself was very easy to learn for the administrator and user side. There are several reporting functionalities as well. If there was anything I had a question about, or if there was anything additionally needed from the software, the support team was always very willing to help accomplish those tasks!

CONS

It only recorded in half hour increments. I've had a few employees inquire about 15 minute increments, but this isn't a huge problem.

Vendor Response

Thanks so much, Haley, for sharing your feedback about using Built for Teams. We've loved having you and your company as our customers all this time! We're very happy to hear that Built for Teams is working so well for you!

Replied April 2019

Amulya

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Making "taking time off" even easier!

I have used Built for Teams for last two years for myself and my team. I am extremely happy with its functionality and ease of use.

PROS

The simplicity of the software is the best aspect. Taking time off and recording time away from work should not be complicated. Built for Teams makes it easier and hassle-free.

CONS

The only con that I would mention will be the "Time Approval" functionality in the Mobile App. It needs to be more user-friendly Everything else is very streamlined and user-friendly.

Reason for choosing Built

The presentation by the company and cost was our main factor.

Vendor Response

Amulya thank you so much for your wonderful review! Built for Teams truly is an incredibly user friendly program with flexible options and powerful tools. We appreciate your feedback and please know our development team is continually working on improvements and we are very excited about the improvements coming to our mobile app soon!

Replied January 2020

KATHY

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

3

Reviewed December 2019

review

PROS

Easy to use, just a couple of simple clicks of the mouse

CONS

can't edit time in or out, making it necessary to call administrator. Some days, work hours begin before or end after hours, when BUILT is not accessible

Vendor Response

Kathy, thank you so much for offering feedback in your review! We are happy to hear you find the system easy to use. In reference to editing time in/out, Built for Teams allows each company to customize settings so they can determine if they want to allow employees to have the ability to edit timeclock entries on not. Since Built for Teams is web-based, you can actually access it at anytime from anywhere. We appreciate you as a customer and thank you for your review!

Replied January 2020

Paige

Media Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Solid Platform for Employee Time Management

A very positive one. Everyone at Built for Teams is incredibly kind, quick to respond to requests and the platform is well-suited to our needs.

PROS

Straightforward and intuitive way for our employees to track their time, which is especially needed in our creative environment.

CONS

Inability to customize our work weeks to begin on Fridays, which would align with our payroll processing. We offered to pay for this customization but are unable to get this change made.

Vendor Response

Paige, thank you so much for leaving us a review! I'm so glad you've had such a positive experience with Built! We will continue to follow up with our product team about the viability of customizing timesheets to fit your work week, however, if we can help you find a better solution in the meantime, please don't hesitate to reach out to us at support@builtapp.com.

Replied March 2024

Rachel

Accounting, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Review

PROS

- ability to quickly access information in one place - can approve vacation from the email without login - convenience

CONS

- it is one more thing to log into - employees often don't use it making it ineffect

Reason for choosing Built

Features balanced with price. ease of expandibility of features and employee size

Reasons for switching to Built

People were not using ADP time and attendance. They felt it was too complicated and without ease of use.

Vendor Response

Rachel thank you so much for your review! It's great to hear you love the convenience of being able to approve time off right from your email on the go! Built for Teams does offer Single Sign On (SSO) with Google, Outlook and Slack. We can certainly help you get that setup! Thank you for being a valued customer and for your review!

Replied March 2020