Built for Teams software

Thanks for posting a review, David! I'm happy to see that Built for Teams is working so well for you. Thank you also for the suggestion. We love hearing from customers about what would make our product even better!

Thanks for leaving this great review, Brian! It's always helpful to hear what is working well and what we can improve on. Your employees do have the ability to view their complete history, which shows every transaction (even for past years). It sounds like it would be helpful for you if we made the transaction history easier to print, though. Is that correct? I'll have our customer support team reach out to you to discuss this further. We want to make sure your employees are taken care of!

Thank you for the review and for the feedback! We'll reach out to you directly to get a bit more information about what you're hoping to see after a manager approves a request. We do send an email notification to the requestor and to anyone else copied on the request, so we'd love to get more detail on what you'd like to see. Thanks!

Thank you for being our customer all these years, and for taking time to post this review! We'll continue to provide quick support to make sure you always love using our product!

Kimberly, Thank you for the review and for the feedback! If you have any specific examples of processes that take too many steps, we would love to hear about it so that we can work on streamlining those processes for you. It's very important to us that our customers find our product easy to use, even though it is so powerful! Thank you again!

Thank you for the kind review, Andrea! We really appreciate having you as a customer. Regarding the issue you mentioned with vacation calculations, I just double checked with our support team and they said they were able to do a phone call with you explaining that the numbers were actually calculated correctly and that they were able to help explain the calculations to you. If you have any further questions at all, don't hesitate to reach out!

Thanks, Josh, for posting a review about your experience using Built for Teams! I'm very happy to hear it's been a positive experience so far. We'll keep working hard to make sure you continue to love our product!

Hi Elizabeth, and thanks for the review! I'm so glad to hear Built for Teams is working well for you. Regarding your question about the times of day and schedules, I have great news...you can indeed change the scheduled hours to better accommodate your actual daily schedules. I'll have our support team reach out to your account administrator to make sure they know how to make that change. Thanks for bringing this to our attention so that we can help your organization better configure your account!

Thanks for the review, Benjamin! We appreciate you taking time to give us feedback on your experience with Built for Teams. Regarding half-days and full-days, we do have a setting that allows you to restrict usage of PTO to just half or full days. If you have any questions about how to enable that setting feel free to reach out to us via our support site and we'll walk you through it. Thanks!

Great feedback! It's true that approvers don't always take immediate action when they receive the PTO request notifications (even though the notifications themselves are immediate). Because the notifications are primarily via email, there isn't a reliable way to know if the approver has "looked at" a PTO request but...would it help if the system sent reminder emails to the approvers, reminding them that they have PTO requests still awaiting their review?

Reid, we're sympathetic to the fact that having to formally request time off isn't quite as convenient as a quick verbal heads up to your supervisor. The downside, as you know, is that an informal process doesn't lend itself to accuracy. With companies needing to tracking and report on numbers, there's a bit of necessary process but our goal is to make that process the best it possibly can be. We'll keep working on making this process as painless as possible so that someday you hopefully feel this is just as easy as the verbal RTO request! Is there anything else we can do to improve in order to merit a 10/10?

Thanks for your review, Chase! We appreciate having you as a customer. The software does work very well from a mobile browser, but I'm also happy to let you know that we're just finishing up a native mobile app that you'll be able to install. It should be available soon! Thanks again for your feedback.

Thank you so much for taking time to leave a review! We're happy to know that Built for Teams is working so well for you.

Thank you for taking time to post a review, Kara! And even more than that...thank you for being our customer. You've been so great to work with.

We're happy to hear that one year later you're still loving Built for Teams, Brad! We're continuing to work on enhancements and improvements to make our software the best in the market. Your feedback is invaluable!

Christopher, thanks for your review and the candid feedback about your experience with days off that you didn't actually use. We'll continue to work on making that process more intuitive!

David, thank you for the review! Please accept my apology that we haven't yet launched our iPhone app. Although Built for Teams does work very well in a mobile phone browser, we know having a native app is also helpful. The good news is that the first version of the iPhone app is in testing right now so hopefully we can have it available for you very soon!

Thanks, Michelle! We're happy you are our customer and that you're having a great experience with Built for Teams. We'll keep working hard to delight you and your team!

That's great news, Angela! We have a lot more great updates to come so we're going to make sure you continue to love Built for Teams for years to come!

Thank you for the review, Mark! It's good to hear that we're helping make your job easier...that's our goal!