About CampusGroups

CampusGroups is a community platform that helps educational institutions of all sizes manage campus engagement and communication with students, staff and alumni. To facilitate engagement, the application connects campus communities on a private centralized platform using different modules. These modules have been tailor-made for departments, student organizations, teams and any group on campus.

CampusGroups offers a variety of features such as networking/communication management, online payments, budgeting, events management, attendance tracking, surveys, membership management, forms, workflows, and more. Additionally, administrators can create and manage content via a powerful and easy-to-use web platform. It lets students and alumni engage with each other th...


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4 Reviews of CampusGroups

Overall rating

5 / 5 stars

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March 2021

Donald Luke from University of Pikeville

Verified Reviewer

Company Size: 201-500 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

CampusGroups has shifted our campus into the future!

We wanted to have a platform that our students could actively engage with. Our previous provider was just very "form" heavy, and the lack of engagement drove us to research and find CampusGroups. CampusGroups allowed us to migrate many third-party vendors into one platform while offering a robust mobile app that allows our students and communities to interact and engage, whether they are on campus or away at home. From the initial inquiry to their latest conference, CampusGroups has been very responsive and adapted to student activities' needs, especially given the pandemic. They are always taking the end-users request, working to implement them throughout various updates they push out. I can only look forward to the continued success that CampusGroups brings to our campus!

Pros

CampusGroups thrives on the concept of being that one-stop-shop for the student experience, and we are finding ourselves shifting every other platform that is possible in to CampusGroups. It allows for a simple-to-use interface, that just works! Implementation was easy and quick. We were able to get our platform launched within just under two weeks, including all the data upload, branding, and getting users trying out the platform.

Cons

Overall the experience has been great. The only component of the platform that we have yet to adopt, is the budgeting module for our Clubs and Organizations. There tends to be a little more learning curve to utilize that specific module than the remainder of the platform. But their support and implementation were helpful in explaining and walking us through the process that fits best with how we currently operate but was something we opted to not utilize at this time.

Reasons for Choosing CampusGroups

CampusGroups was very responsive to our inquiry, was quick to show us a demo, meet with our IT to discuss their onboarding, and was able to meet our deadline of transition. In addition, their pricing, while was a significant increase, we were gaining so many new features and options than our previous vendor. And having the ability to be fully online in two weeks was paramount for us, given the switch from in-person to a virtual format due to the COVID-19 pandemic that occurred that closed our campus down to an online format online.

March 2021

Mark from Schulich School of Business, York University

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Getting your students out of Facebook to engage on a campus-branded app

They're really big on service and support and go out of their way to build features into the platform that provide value for the overall customer community. They're constantly innovating and moving the platform forward. The new "Coffee Chat" feature will provide a great way for students to network about various interest topics.

Pros

CampusGroups is a highly functional, intuitive platform with a ton of features to help build student engagement outside of the classroom. We originally got into it, driven by our student governments - grads and undergrads - to help them better manage their club activities; i.e., membership, events, payment processing, etc. The pandemic just accelerated uptake as students needed new ways to network with one another. Great features include the ability to run virtual fairs, to create tracks and checklists, a built-in workflow engine, ability to create orientation apps, and the ability to roll out branded native mobile apps for iPhone or Android.

Cons

The user experience in the browser and the mobile app provided different navigation paths and experiences, but CampusGroups is moving both forward so that the experiences in both channels are well-aligned.

Reasons for Choosing CampusGroups

Features, customer service, value for investment, innovation, native mobile app

March 2021

Kirsten from Office of Student Affairs Assessment, Binghamton University

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Not just a vendor but a partner

All levels of the CampusGroups team, from sales and implementation to support and development, are committed to customer satisfaction. They pair their willingness and enthusiasm to consider suggestions for product enhancement/improvement from their users community with reasonable build timelines. Finally, they successfully set clear expectations regarding anticipated product releases.

Pros

The CampusGroup product affords a generous level of customization in both access permissions as well as the specific tools.

Cons

Because of the level of customization, there is a learning curve for new admins and users.

Reasons for Choosing CampusGroups

CampusGroups offered event ticketing, which was a "must have" per our RFP

Reasons for Switching to CampusGroups

Product no longer met our needs

March 2021

Derek from CSU Monterey Bay

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Very excited about this new system for our campus

Pros

CampusGroups is the first student engagement tool I've used that seems to have end users at the core of their new features. They're also incredibly responsive and always willing to help. I've been very impressed with the system so far, and best of all is that the students that I've shown have loved it.

Cons

I know the company is still growing, but overall I have not had too many negative experiences so far. Some bugs here and there, but nothing they haven't responded to quickly.

Response from Novalsys

Replied April 2021

Thank you very much Derek, for sharing your experience with the community. We appreciate your partnership and love working with you!