Cloud9HR
About Cloud9HR
Cloud9HR Pricing
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Most Helpful Reviews for Cloud9HR
1 - 6 of 6 Reviews
Emily
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great Product!
Overall Cloud9 has been great! It is easy to train employees and new admins on this system.
PROSCloud9 is easy and almost error-proof. It has all of the onboarding in one place that takes employees step by step. For my HR Coordinators, it also is step by step where training is easy. The ability to help employees is greatly increased for these reasons as there is not any question about what they have to do.
CONSI would love to see the ability to set paystubs to be emailed to employees automatically. Another thing would be to have is an App where employees can access their profile and paystubs.
Macey
Furniture, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Very user friendly
Cloud9HR overall has made my job as the office manager very organized with everything in one place.
PROSI love how easy this product is to use and understand. The migration was very simple and everyone at PDR is always available to help when needed.
CONSI don't believe anything is missing. The only time I have questions is with new hires, only because they don't happen often. But I can always get the help I need.
Dean
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Clean
Overall experience has only been over the past two months, but it has been positive.
PROSAbove everything else, I just feel it's simply designed and organized. Simplicity and ease of use.
CONSOverall I don't have much to say here. The software just works for us. We're not a huge company so our needs aren't too extensive, but this has worked great for us.
Reasons for switching to Cloud9HR
I changed employers.
Emily
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
User friendly
Pretty painless!
PROSThe ease of onboarding, being able to input and run direct deposit, and the reports available
CONSI don’t like that as an admin I can’t put in my own reimbursements or permanent expenses nor repeated deductions. And I appreciate the care for security but I hate changing my password so often.
Reason for choosing Cloud9HR
My payroll company picked it.
Laurel
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Cloud9HR
It’s not bad, we use it regularly and appreciate the help with it.
PROSThe customer service is great and once someone explains it, it’s easy to navigate.
CONSUnless someone tells you, walks you through a bit, it can be confusing.
Kem
Retail, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
Honest
People awesome product not so much
PROSCalendar auto updateEasy reset of password
CONSAuto download to computer you useIf not using the package no integration with vacation tracking or days offThe reports for our needs are terrible
Reason for choosing Cloud9HR
We didn’t have a choice they moved us to it