Collage Software


 

Collage HR is an all-in-one human resources (HR) and benefits platform. Collage is suitable for small and midsize businesses in a range of industries, including accounting, construction, healthcare, nonprofit, real estate, retail and technology.

The platform offers employee record-keeping, benefits administration, new hire onboarding, applicant tracking, performance reviews, HR reporting, compensation management and time and attendance management.

Collage automatically generates reports on employee demographics, leaves of absence and compensation, and it can sync employee payroll and benefits updates within 24 hours.

Employees can manage their files, make time-off requests and update their information. All users on the platform have access to certified HR professional support through in-app live chat, email or phone.

 

Collage - Role information
 
  • Collage - Role information
    Role information
  • Collage - Benefits enrollment
    Benefits enrollment
  • Collage - Time off
    Time off
  • Collage - Performance check-ins
    Performance check-ins
  • Collage - Interviews
    Interviews
  • Collage - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

15 Reviews of Collage

 

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Software Advice Reviews (2)
More Reviews (13)

Showing 1-2 of 2

Sam from HeyOrca
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Disappointing Service and Decisions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Once we got the paid leave process sorted out, it worked well. I like the basic reports and the org structure at a glance.

Cons

I've reached out a few times for support and haven't been given responses on basic troubleshooting -- then, less than three months after a "Guarantee" of "Free Service of Life" they've informed me that I will be charged per person because we don't use them as a broker service.

Using them as a benefits broker is something I was planning on looking at in the new year, but there has been zero communication about this change -- in fact, they sent several emails when I started with them to assure us it wouldn't be happening. I feel like my trust with the company is completely broken.

Review Source
 
 

Jeff from City of Brooks
Specialty: Public Sector
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Collage HR Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

At this specific time in Collage's lifespan, I would be hesitant to recommend them unless you were looking for something very basic. But even then, WebHR is comparable in price and has a plethora of useful features that Collage does not.

Pros

The employee directory, organizational chart, and employee profiles are very user friendly. Even our more mature staff who barely use email were able to maneuver through the software.

Cons

Collage is very new and contains minimal features. Their time off module didn't seem to work for us as they couldn't get time off requests down to the hour.

Review Source
 
 
 
Showing 1-13 of 13

Carl from Reception House Waterloo Region
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Collage is everything we had hoped for in a HR program; as a small not for profit it met our needs.

Ease-of-use

Functionality

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Value for Money

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Saves time; processes information; supports staff.

Pros

Functionality; we have already used it for 'on-boarding' new staff and it works like a dream. We have set up all of our systems on Collage including HR policies, offer letters etc.

Cons

I would like a function that tracks time off -lieu time. Taking time off and tracking it, is an area that we need help in; the vacation, sick days function is very good, bu t there are days that staff work overtime and we need to track that including permission and approvals.

Review Source: Capterra
 


October 2017

October 2017

Easy, professional and intuitive.

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Deeper insight into our employee profiles, easy and secure way to collect employee bank and SIN information, flexible benefits package choices.

Pros

Onboarding new employees and updating policy changes are very easy, and the process is documented so I always know where we're at. I like that it's easy to add benefits packages, and customize our business needs with those packages. It seems very efficient, which is helpful because we don't have lots of time to navigate cumbersome steps.

Cons

I wish it synched with payroll software. Keeping two sets of employee profiles doesn't make sense. I wish it was easier to add onboarding steps and customize the welcome email for new hires to align with our branding.

Review Source: Capterra
 

Natasha from ctms Travel Group

October 2017

October 2017

user friendly, easily accessible anywhere/anytime, great reporting

Ease-of-use

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Pros

I like that its very easy of use and there is a logical flow and sequence to adding or editing information. I also like that it is web based so I can access information anywhere I have an internet connection.

Review Source: Capterra
 

Audrey from 3D Services

October 2017

October 2017

Collage has a great user interface that is easy to use for all of our employees.

Ease-of-use

Functionality

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Pros

We're able to give feedback on improvements, and we can see the impact of our feedback quickly. If we ask for a certain button, it will be worked on and added.

Cons

There are some functionalities that are still missing, but I really appreciate that our customer success representative keeps us abreast of what they're working on and timelines for when these functionalities will be added.

Review Source: Capterra
 

Erin from Embarkation Law Corporation
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Good experience with a helpful tool

Ease-of-use

Functionality

Product Quality

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Value for Money

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Everything centralized in one place, better time off tracking, easier to track reviews.

Pros

Simple, clean design with the features that we need. Less complicated and easier to use than other similar products such as Bamboo HR. Customer service is generally prompt and I can see that updates and improvements are being made. The price is right as well!

Cons

I've experienced a couple bugs, some of which I'm still waiting to get fixed. A few features such as the calendar function don't work well with our cloud environment and some other features like the time off policy and PTO calendar editing permissions are a little inflexible for our needs but we have found workarounds.

Review Source: Capterra
 

Kelly

July 2017

July 2017

Painfully simple features & horrible/rude customer service

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Functionality

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Pros

The only pro I can see with this company is that it's free, but you get what you pay for. It's not even worth free.

Cons

First and foremost, their staff are incredibly rude. They will stalk you after signing up, calling multiple locations for which they were not provided contact info, and disrupting our business with these harassing and spammy calls. We have to ask them multiple times to quit calling/messaging us, and they continued to do so endlessly.

The so-called HR 'features' they offer are so bare boned it's laughable. They are just here to stink you into a benefits plan, and I can't even imagine how poorly that would go based on the the staff member I dealt with. Avoid!

Review Source: GetApp

  Response: Collage, Collage HR

Date: July 2017

July 2017

 

Hi Kelly - We are sorry to hear that you didn’t enjoy your experience with Collage. Our intention is to help our customers find a solution when the sign up for the platform - not to bait and switch or mislead. We take this feedback very seriously and will take whatever measures possible to fix this issue.

 

Garci from Samsao
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Collage is a perfect fit for our needs. I'm impressed with quality of customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Pros

It's easy to use. Updates and new features are proposed on a real regularly basis. Custumer support is great. Design is lean and effective!

Cons

As is a new product, some features are missing, but since I started working with Collage a lot of the missing features have been developed or are in their backlog. Collage team is also really interested in our feedback.

Review Source: Capterra
 

Steffanie from AMR LLP
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The transition from HR track has been fairly easy.

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Functionality

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It is making it easier for me to deal with all of the time off requested by staff and keep an ongoing record of it. I also like to have staff numbers at my fingertips instead of digging out their files for contact info. Plus, i can access this from anywhere.

Pros

The calendar feature is great along with the ability to allow staff to login and request time off. There are some cons for calendar but i've listed them below. I like the user interface and the staff have taken to it quite easily. I like the custom fields, just wish they were in the payroll affected area as well such as for rrsp contribution amounts.

Cons

The reporting functionality, in particular for time off. I would like to be able to pull a report on just one employee with a list of all days off. It also doesn't stop you from booking the same day for the same person twice. There should be a warning or error. The benefits section is not applicable to any provider except your own. I understand you are working on this so i look forward to that upgrade. Also, would like to have reminders for calendar as an option.

Review Source: Capterra
 

Elisha from Street Contxt
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Collage created a hassle-free product that simplifies the information transfer process for our team.

Ease-of-use

Functionality

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Customer Support

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- vacation tracking and approvals
- self-serve benefits admin

Pros

self-serve benefits admin for employees - love how Collage's functionality gives the employee the power to manage their own coverage and information updates.

Cons

some quirks: vac listed as hours *and* days, can't click into vac dates, lack of viewing permissions, custom fields have to be completed after onboarding, manager cannot override vacation in probation period

Review Source: Capterra
 

Daniela from Uken Games
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Valuable, wide adoption, was easy to implement, great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
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Employee database, time tracking, performance, record keeping

Pros

Ease of use, many features and many new features being added. I appreciate having the ability to express our needs and see them implemented.

Cons

some reporting is missing (birthdates) and no org chart, 360 performance ability would be great also

Review Source: Capterra

  Response: Collage, Collage HR

Date: June 2017

June 2017

 

Thanks for the feedback, really appreciate it.
Some of your suggestions are currently in our pipeline: org charts in next 2 weeks, 360 reviews & birthdays by end of summer. Have a great day!

 

Anisa from TribalScale
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The tool is easy to use but does not have many features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We moved off from Google Spreadsheets and now we can store all our employee data in one place. It is a lot easier to book time off vs our old way.

Pros

It's free and easy to use. It pulls basic reports that you need at the moment and it's better than maintaining data in Google spreadsheets, however there is so much more that you should be able to do with the tool.

Cons

It could have so many more functionalities, starting with compensation history. Also another huge downer is the fact that you cannot have different access levels to the information. IE direct managers should be able to look at their team's info.

Review Source: Capterra

  Response: Collage, Collage HR

Date: June 2017

June 2017

 

Thanks for the feedback. Some of your suggestions are currently in our pipeline: Comp history by end of June, manager permissions is now available - ask your account manager for more info. Have a great day!

 

Aggie from Mobiroo.com

June 2017

June 2017

Excellent for HR beginners and experts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Way easier to manage employee time off calendars and secure data.

Pros

Ease of use, great features, FREE, fantastic customer support, listens to suggestions, and when they don't have a solution, they always have another suggestion of where to follow.

Cons

I would really love an app to offer for my employees to request time off to make things easier on the go.

Review Source: Capterra

  Response: Collage, Collage HR

Date: June 2017

June 2017

 

Thanks for the feedback.

 

Ralph

August 2017

August 2017

Product Quality
Quality
Source: GetApp