Collage software


20 reviews(4.0/5)
20 reviews(4.0/5)

Collage is a cloud-based human resources (HR) and benefits management platform built for the needs of small and midsize businesses. Collage also digitizes group benefits enrollment and can sync with any insurance provider in Canada.

Collage’s platform features include employee record keeping, new hire onboarding, digital benefits administration, time off tracking, recruiting (ATS), performance reviews, HR reporting and a fully-managed payroll service.

Employees can access their profiles through the self-service portal. They can update their personal, contact, tax and banking information as well as make time-off requests through the mobile time off feature. Employees enrolled in group benefits receive a summary of their benefits coverage from any device and can add or remove dependents right from the platform.

Collage’s team includes certified HR, payroll and benefits experts available for support through live chat, email or phone (English and French). The platform conforms to industry best practices for data security and platform administrators can further protect sensitive employee data with permission and access controls.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

20 Reviews of Collage

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  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Great for a free HRIS, not worth paying for

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Easy to track multiple team members
    - Vacation was easy for team members to input and for the HR team to track
    - Everything was easily searchable, findable and usable
    - The best HRIS we have found, especially when it was free
    -

    Cons

    - They have recently become a paid service, was originally free
    - Wish there was more options to integrate and administer payroll
    - Still sends me reminders and updates even though we no longer use them. Because we no longer have an account it will not let me log bag in to unsubscribe to the emails.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Basic, but it does the job

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Track employee information in one spot! Helps to make onboarding, offboarding and vacation/time off requests easy.

    Pros

    Good system when it was offered for free. Makes onboarding/offboarding easy with customized email reminders to make the experience seamless. Allows a company to have important information in one spot. Also great for tracking vacation and time-off requests.

    Cons

    No longer offered for free. Great for small to medium sized companies, but I wouldn't recommend it for a larger company. There are comparable options out there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paul from Holman Insurance Brokers Ltd.

    Specialty: Insurance

    Number of employees: 11-50 employees

    February 2018

    simple to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple to use. Good value for money, Canadian product! Unlike the competition no upfront fees to implement. Support staff very friend and helpful.

    Cons

    Missing the ability to do more customization which I think most client in a regulated industry would require.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Doug from Woofur Dog & Cat Services

    Number of employees: 11-50 employees

    February 2018

    Excellent employee onboarding experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    HR Compliance

    Pros

    The best part of this software is its digital signature and onboarding features. Hiring employees, signing employment agreements and ensuring all the right information is collected during the onboarding process is now a snap!

    Cons

    The platform continues to be developed, so it is a matter of time before improvements are made. I wish the documents feature had a "Sort" function so documents can be sorted by name or by date, to improve search capabilities.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Toshont Power Products

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    January 2018

    Collage checked a lot of the boxes I wanted from a program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Support team has been very helpful and get back in a timely manner

    Pros

    employees are comfortable using it; easy to set up; employee onboarding is easier; employee offboarding checklist helpful ; easier to track and identify company assets that employees have; calendar view of everyone's holidays helpful

    Cons

    when doing some manual update to files, if you are on the 2nd page of employees and save, it brings you back to page 1 and you have to goto page 2 again.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 11-50 employees

    December 2017

    Simple, clean, basic HRIS - perfect for SMB's!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - great features for the price-point, perfectly serves a SMB that doesn't need enterprise-level HRIS software - very basic without comprehensive set of features, although they take feedback seriously and are making constant improvements!

    Pros

    - clean and easy to use as a user or admin
    - employee "self serve" or "self enrolment" options to enter their own info
    - integrates seamlessly with benefits provider
    - mobile-friendly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from City of Brooks

    Specialty: Public Sector

    Number of employees: 51-200 employees

    December 2017

    Collage HR Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    At this specific time in Collage's lifespan, I would be hesitant to recommend them unless you were looking for something very basic. But even then, WebHR is comparable in price and has a plethora of useful features that Collage does not.

    Pros

    The employee directory, organizational chart, and employee profiles are very user friendly. Even our more mature staff who barely use email were able to maneuver through the software.

    Cons

    Collage is very new and contains minimal features. Their time off module didn't seem to work for us as they couldn't get time off requests down to the hour.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Carl from Reception House Waterloo Region

    Number of employees: 11-50 employees

    October 2017

    Collage is everything we had hoped for in a HR program; as a small not for profit it met our needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saves time; processes information; supports staff.

    Pros

    Functionality; we have already used it for 'on-boarding' new staff and it works like a dream. We have set up all of our systems on Collage including HR policies, offer letters etc.

    Cons

    I would like a function that tracks time off -lieu time. Taking time off and tracking it, is an area that we need help in; the vacation, sick days function is very good, bu t there are days that staff work overtime and we need to track that including permission and approvals.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    October 2017

    Easy, professional and intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Deeper insight into our employee profiles, easy and secure way to collect employee bank and SIN information, flexible benefits package choices.

    Pros

    Onboarding new employees and updating policy changes are very easy, and the process is documented so I always know where we're at. I like that it's easy to add benefits packages, and customize our business needs with those packages. It seems very efficient, which is helpful because we don't have lots of time to navigate cumbersome steps.

    Cons

    I wish it synched with payroll software. Keeping two sets of employee profiles doesn't make sense. I wish it was easier to add onboarding steps and customize the welcome email for new hires to align with our branding.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Natasha from ctms Travel Group

    October 2017

    user friendly, easily accessible anywhere/anytime, great reporting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that its very easy of use and there is a logical flow and sequence to adding or editing information. I also like that it is web based so I can access information anywhere I have an internet connection.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Audrey from 3D Services

    October 2017

    Collage has a great user interface that is easy to use for all of our employees.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We're able to give feedback on improvements, and we can see the impact of our feedback quickly. If we ask for a certain button, it will be worked on and added.

    Cons

    There are some functionalities that are still missing, but I really appreciate that our customer success representative keeps us abreast of what they're working on and timelines for when these functionalities will be added.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Erin from Embarkation Law Corporation

    Number of employees: 11-50 employees

    August 2017

    Good experience with a helpful tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Everything centralized in one place, better time off tracking, easier to track reviews.

    Pros

    Simple, clean design with the features that we need. Less complicated and easier to use than other similar products such as Bamboo HR. Customer service is generally prompt and I can see that updates and improvements are being made. The price is right as well!

    Cons

    I've experienced a couple bugs, some of which I'm still waiting to get fixed. A few features such as the calendar function don't work well with our cloud environment and some other features like the time off policy and PTO calendar editing permissions are a little inflexible for our needs but we have found workarounds.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • July 2017

    Painfully simple features & horrible/rude customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The only pro I can see with this company is that it's free, but you get what you pay for. It's not even worth free.

    Cons

    First and foremost, their staff are incredibly rude. They will stalk you after signing up, calling multiple locations for which they were not provided contact info, and disrupting our business with these harassing and spammy calls. We have to ask them multiple times to quit calling/messaging us, and they continued to do so endlessly.

    The so-called HR 'features' they offer are so bare boned it's laughable. They are just here to stink you into a benefits plan, and I can't even imagine how poorly that would go based on the the staff member I dealt with. Avoid!

    Review Source: GetApp

    Response: Collage, Collage HR

    July 2017

    Hi Kelly - We are sorry to hear that you didn’t enjoy your experience with Collage. Our intention is to help our customers find a solution when the sign up for the platform - not to bait and switch or mislead. We take this feedback very seriously and will take whatever measures possible to fix this issue.

  • Garci from Samsao

    Number of employees: 11-50 employees

    June 2017

    Collage is a perfect fit for our needs. I'm impressed with quality of customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use. Updates and new features are proposed on a real regularly basis. Custumer support is great. Design is lean and effective!

    Cons

    As is a new product, some features are missing, but since I started working with Collage a lot of the missing features have been developed or are in their backlog. Collage team is also really interested in our feedback.

    Review Source: Capterra
  • Steffanie from AMR LLP

    Number of employees: 51-200 employees

    June 2017

    The transition from HR track has been fairly easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is making it easier for me to deal with all of the time off requested by staff and keep an ongoing record of it. I also like to have staff numbers at my fingertips instead of digging out their files for contact info. Plus, i can access this from anywhere.

    Pros

    The calendar feature is great along with the ability to allow staff to login and request time off. There are some cons for calendar but i've listed them below. I like the user interface and the staff have taken to it quite easily. I like the custom fields, just wish they were in the payroll affected area as well such as for rrsp contribution amounts.

    Cons

    The reporting functionality, in particular for time off. I would like to be able to pull a report on just one employee with a list of all days off. It also doesn't stop you from booking the same day for the same person twice. There should be a warning or error. The benefits section is not applicable to any provider except your own. I understand you are working on this so i look forward to that upgrade. Also, would like to have reminders for calendar as an option.

    Review Source: Capterra
  • Elisha from Street Contxt

    Number of employees: 11-50 employees

    June 2017

    Collage created a hassle-free product that simplifies the information transfer process for our team.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - vacation tracking and approvals - self-serve benefits admin

    Pros

    self-serve benefits admin for employees - love how Collage's functionality gives the employee the power to manage their own coverage and information updates.

    Cons

    some quirks: vac listed as hours *and* days, can't click into vac dates, lack of viewing permissions, custom fields have to be completed after onboarding, manager cannot override vacation in probation period

    Review Source: Capterra
  • Daniela from Uken Games

    Number of employees: 51-200 employees

    June 2017

    Valuable, wide adoption, was easy to implement, great customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Employee database, time tracking, performance, record keeping

    Pros

    Ease of use, many features and many new features being added. I appreciate having the ability to express our needs and see them implemented.

    Cons

    some reporting is missing (birthdates) and no org chart, 360 performance ability would be great also

    Review Source: Capterra

    Response: Collage, Collage HR

    June 2017

    Thanks for the feedback, really appreciate it. Some of your suggestions are currently in our pipeline: org charts in next 2 weeks, 360 reviews & birthdays by end of summer. Have a great day!

  • Anisa from TribalScale

    Number of employees: 51-200 employees

    June 2017

    The tool is easy to use but does not have many features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We moved off from Google Spreadsheets and now we can store all our employee data in one place. It is a lot easier to book time off vs our old way.

    Pros

    It's free and easy to use. It pulls basic reports that you need at the moment and it's better than maintaining data in Google spreadsheets, however there is so much more that you should be able to do with the tool.

    Cons

    It could have so many more functionalities, starting with compensation history. Also another huge downer is the fact that you cannot have different access levels to the information. IE direct managers should be able to look at their team's info.

    Review Source: Capterra

    Response: Collage, Collage HR

    June 2017

    Thanks for the feedback. Some of your suggestions are currently in our pipeline: Comp history by end of June, manager permissions is now available - ask your account manager for more info. Have a great day!

  • Aggie from Mobiroo.com

    June 2017

    Excellent for HR beginners and experts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Way easier to manage employee time off calendars and secure data.

    Pros

    Ease of use, great features, FREE, fantastic customer support, listens to suggestions, and when they don't have a solution, they always have another suggestion of where to follow.

    Cons

    I would really love an app to offer for my employees to request time off to make things easier on the go.

    Review Source: Capterra

    Response: Collage, Collage HR

    June 2017

    Thanks for the feedback.

  • August 2017

    Quality
    Support
    N/A
    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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