What is Crelate?

Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for internal applicant tracking in addition to staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, attract and retain talent. By combining opportunity and talent pipelines in a single solution, recruiting and sales teams can work together.

Crelate offers ATS capabilities, opportunity management, drag-and-drop workflows, Office 365 integration, text messaging, activity tracking, candidate portals, automatic email tracking, job board posting, resume parsing, built-in recruiting analytics and more.

Crelate is a cloud-based application that includes a Chrome Parser extension, ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

260 Reviews of Crelate

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(152)

152

4 stars

(102)

102

3 stars

(11)

11

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 260 results

April 2018

John from J.N. Solutions, LLC

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

BEST ATS I've seen in 25 years in the industry!

Crelate has streamlined our business process and workflows and empowered us to grow.

Pros

The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Cons

There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate. The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

September 2019

Brian from AllSearch Professional Staffing, Inc.

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Why Did We Wait So Long!?

Pros

(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally 8 other Recruiting CRM/ATS vendors. Then on to the support staff whose incredible knowledge of both the system and industry thus able to act as a real business analyst and internal systems consultant. And last but not least to the support staff who took an incredibly complex legacy database we'd been running for nearly 20 years, made sense of it, and worked it successful into Crelate like a data magician. I swear it felt like everyone I dealt with at Crelate could just read my read my mind at every turn, I never felt rushed, or frustrated, or like just 1 of 1000 clients. You took a topic we'd been avoiding for years, conversion/migration of an enormous legacy database, and made it a breeze. My only regret is having waited so long to modernize our Recruiting ATS/CRM system to Crelate. Perhaps most telling, one of my favorite Day 1 comments from a new user of the Crelate..."This is SO CRAZY AWESOME!". I couldn't agree more. A common sentiment I mentioned to the folks during the migration planning/training was "have you guys thought of everything?!", it really seems as if they have.

Cons

Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.

Reasons for Choosing Crelate

On top of the best Demo and the most detailed answers/time given to us during follow up, there was absolutely no sales pressure, no tricks, no tough terms. As strong as any other system we demo'd, with the best combo of pricing, terms, and far and away the most helpful, knowledgeable staff. We were able to speak with Sales, Service, Analysts, and Developers, right from the beginning, no pressure, nobody was too busy for us, everyone was there to help and educate us. After reviewing 8 systems, and finalizing 3, Crelate was chosen by the 5 member decision committee, unanimously.

August 2019

Elaine from Banyan Search

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Best ATS we have ever used

Crelate has added to our productivity. Their customer service is best in class, and I dont know how we recruited without this platform. We are a small boutique firm and I can tell you any small firm should definitely use this product. They will treat you with respect and help ensure their product works for you. That was not the experience we had with other large and well known recruiting software. You will not regret using Crelate!

Pros

Customer service is exceptional. Additionally product very easy to use with a great customer interface. Wonderful interface with job boards and other recruiting platforms.

Cons

Sometimes cant use wildcards in certain fields for searches. Also new company files are created with parsed resumes which leads to messy/invalid company files.

Reasons for Choosing Crelate

Product interface, customer support, value

November 2019

Barbara from HiRe Solutions

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Highly Recommend

Rep. handled our migration. He was genius! Such a great analyst and made so many observations that helped me with the setup. I am shocked at how perfect the information migrated from MaxHire. It is seamless. I was worried because when I moved to MaxHire in 2009, my data was a mess! This time it is perfect. Rep. has been helping me with the onboarding and is doing a great job as well! The entire team is fantastic.

Pros

Crelate is an excellent software. I moved from MaxHire (Bullhorn) to Crelate. I looked at 4 other systems before choosing Crelate and I'm so glad I made this choice. Brittanie was so patient with me and took her time to show me benefits and features of the SW. In fact, I actually had 3 phone demos with her and she did an amazing job. All the SW vendors I looked at demoed at least 2 or 3 times before I made up my mind. I love how easily you can customize Crelate. Your own workflow, your own activities, your own special items you need to know like travel, citizenship status, relo, desired locations for relo, etc. Do yourself a favor and test drive this product; you will love it!!

Cons

The only thing I hope they add it to be able to return an email out of the system. All your emails are tracked but you can't respond to an email from the system. Otherwise....it's awesome.

Reasons for Choosing Crelate

All the features, custom capabilities and ease of use. AND Brittanie made a big difference. All of the staff I've encountered so far are great!

February 2019

Brian from RCS Hospitality

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2019

Good but many limitations

No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. Overall, I would not choose Crelate again. As we grow, we will actively look to leave.

Pros

Software helps organize large amounts of data

Cons

Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.

Response from Crelate

Replied June 2019

Hi Brian - I'm Samantha from Crelate. Thanks for the feedback! It helps make us better. I'm happy to inform you that we recently launched a Crelate Connector mobile recruiting app that allows for: 1. Client and candidate engagement (calling, emailing, and texting) 2. Access to your entire recruiting database on the go 3. Scheduling of activities with candidates such as follow-ups, interviews, and phone screens 4. Viewing and modifying candidate applications, contacts, job opportunities, resumes, and notes associated to each account record We work really hard to be the most supportive ATS and I'm sorry if that wasn't your experience. We'd love to redeem ourselves! Please feel free to contact us at support@crelate.com with your questions/challenges and we'll be happy to help you! Thanks!