Crew vs Rippling

RATING:

4.7

(38)

Crew has 38 reviews and a rating of 4.71 / 5 stars vs Rippling which has 3043 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (38)
4.9 (3043)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
December 22, 2023
May 6, 2024
Pros/Cons
  • Pros

  • Small group or 1 on 1 messaging without having to share personal cell # between staff members. Being remote 100% has been a challenge but Crew saved our team.
  • It is a great way for our team to communicate more effectively and efficiently and with less confusition on who messages are intended for.
  • Cons

  • What I don't like is that there is no way of known if an individual has received and/or read the notification.
  • When wanting to give a quick thumbs up or respond without words, it is difficult to understand how this is done or how to simply react to a message.
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  • Pros

  • Everything I need to relate payroll, time off, insurance, is in the same application and its ease of use and navigation is outstanding.
  • The ability to send over time off and have it documented. I also love the dashboard, the cleanness, and seeing team member updates is amazing.
  • Cons

  • Horrible Onboarding for someone who advocates themselves as an onboarding service.
  • Probably more of our problem, but the birthdays are not up to date.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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152 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos