Deputy vs When I Work

RATING:

4.6

(713)

Deputy has 713 reviews and a rating of 4.62 / 5 stars vs When I Work which has 1078 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (713)
4.5 (1078)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 19, 2024
April 2, 2024
Pros/Cons
  • Pros

  • The best employee scheduling tool that is really easy to use. The great ultimate workforce manager.
  • Gives plenty of info which the business requires. Very happy with the product.
  • Cons

  • You have to pay for admins, managers or approvers even if they are not tracking their own hours.
  • Customer service is horrendous, and the product is unreliable.
Read all user reviews
  • Pros

  • It was awesome, and gave me and my team peace of mind knowing there was a competent system in place for all of the above.
  • Great option for keeping schedules organized. We have many events so this app is perfect to help keep everything organized.
  • Cons

  • There have been times it has showed wrong clock in ad out times especially after refreshing. Its long set up is a negative point too.
  • And, having to assign a shift to someone else before dropping it makes it hard to undo shifts taken accidentally.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos