Deputy software


Deputy is a cloud-based human resource management (HRM) solution that caters to businesses of all sizes across various industry verticals and provides them employee management and scheduling functionalities.

Deputy's rostering application helps businesses to create schedules that can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space.

In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Mobile applications for iOS and Android devices are also offered that enable remote usage.

Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Services are offered on an annual and monthly subscription basis that includes support via phone, employee guides and other online resources.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

493 Reviews of Deputy

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  • Randeep from Aditya Birla Group

    Number of employees: 10,000+ employees

    August 2018

    Use Deputy to effectively schedule and manage your staff from anywhere.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    A very flexible system that gives us all the freedom to manage different shifts. I have used other products in this genre, but none of them are as good as deputy. Its beautiful interface has made it a delight to use it. Communication with the team is very easy and transparent and the best thing is that everyone is involved. Even the staff feels they have a certain power in making decisions which is great as it boosts their morale too. Speaking of which, payroll in Deputy is a very impressive feature. It is so easy to track the payments to each employee once they have been set. The customer service and support are very responsive.

    Cons

    I have noticed that android version has less usability as compared to iOS. Android users not having access to the Task manager is an issue. Also, there seem to be more bugs in the Android version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Deputy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it daily for employees, inter company communication.

    Pros

    We have just started using it and it has really worked will for clocking employees in and out

    Cons

    A little hard to learn. So when first starting can be a bit frustrating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alex from Joey the Cat Skeeball

    August 2018

    Deputy is a perfectly fine time tracking software but you will find better options

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We no longer use this software

    Pros

    Deputy will do what you need it to: Track your employees time and get them paid in payroll. But while it does this adequately, I never felt any reason that I should use this software versus any of the many competitors. There are many other software platforms that are smoother, more reliable, and have better features than Deputy. It will work but I cannot recommend it well.

    Cons

    The software feels overall clunky. It isn't intuitive to set up and we had a difficult time getting all the time tracking enabled. It took our administrative team a full week to get our entire hourly staff onboarded and we kept running into snags or glitches. Overall not a pleasant experience. Since there are so many competitors, we decided to go with another one and have been very happy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Selena from Entertainment

    August 2018

    easy and time saving

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    eliminates paper work, younger staff find it easy and effective way to communicate needs and track hours.

    Cons

    The location pins aren't always accurate, we are unable to put spilt shifts in for lunch and dinner.
    Im sure it is improving and updating all the time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the ease of use for hourly people to submit information (time off etc). The phone application also has full functionality.

    Cons

    We had some set up snafus but they were on our end. Overall, highly recommend this product for those with hourly employees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • KERRY from Allied Risk Management, Inc

    July 2018

    Great Scheduling Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The different options to view (by area or employee) greatly helps see the same information in different layouts

    Cons

    Lack of forewarning when systemwide format changes are made. It is understandable that there will be system updates, it would be beneficial to be notified ahead of time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sebastian from Audio Technik Pty Ltd

    Number of employees: 11-50 employees

    July 2018

    The program is useful in it's strengths.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    better control over scheduling and mobility.

    Pros

    The accessibility to communicate with staff. With the ability to have a stream like thread for each location it's an easy way to communicate with selections of the workforce or the entire business.

    Cons

    The lack of customisation for our industry. I can see how this software would be great for small restaurants and hotels however for the entertainment industry it's not as flexible as it needs to be. This can be overcome with workarounds however it would be great to increase the customisation for the businesses that wish to use it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Graeme from Windsor & Eton Brewery

    Number of employees: 11-50 employees

    July 2018

    Reliable, easy service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier to organise staff members and include small bits of communication if required.

    Pros

    All the built in functionality, such as - allowing you to see total labour cost for the week, unavailability and leave features.

    Cons

    None to mention. Although, a short training video etc. for new staff may be useful for the non-tech savvy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kalpana from Beyond smiles dental

    July 2018

    it saves me plenty of time in processing payroll

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Time sheets directly updated into Accounting software, easy on scheduling shifts and processing time sheets are less time consuming.

    Cons

    Having troubles in updating the sick/carer's leave directly into MYOB (Deputy is not supportive)and case sensitive as well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Becky from Superlove Ltd.

    July 2018

    Deputy is so easy to set up, understand and use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Deputy is very user-friendly. We go the hang of it very quickly and we use it every day to manage our team.

    Cons

    There's no app for Windows, which means not every staff member can log in using their mobile, but there is for iphone and Android

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Amy from Dutchies Travel

    Number of employees: 2-10 employees

    July 2018

    Very user-friendly, easy to keep track of your hours.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy way of keeping a precise eye on the hours worked.

    Pros

    It's very easy to use for everyone, easy to add hours and different departments. A good way to keep track of the hours you and your staff worked.

    Cons

    Nothing at the moment!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gui from Victoria Fruit Palace

    Number of employees: 11-50 employees

    July 2018

    Great system. There's been a few setup issues to overcome but that's expected. Very good support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1) Being able to export timesheets into my payroll software (MYOB AccountRight).
    2) Being able to remotely see who's on shift and who isn't.
    3) Being able to send staff communications for them to read at clock-on with read-receipt confirmation facilities.

    Cons

    Staff must have an active email address to use Deputy. This doesn't necessarily suit an older demographic. A "light" account for individuals using their mobile number would be an ideal solution.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Marissa from Outdoor Voices

    July 2018

    I really enjoy using Deputy as a manager it is easy to navigate.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Accessibility for employees schedules to their personal devices. Easily change or edit schedules. Ability to notify only employees who have changed shifts.

    Cons

    Not showing who has approved requested time off on the dates and finding out once you type a name in.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ramon from Compass Group NZ Ltd

    Number of employees: 1,001-5,000 employees

    July 2018

    Compass Group NZ Ltd system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Access to a modern and agile time and attendance system.

    Pros

    Awesome time saving system that has really modernised our business. Really looking forward to using it more & what it will do to help increase efficiencies in my business unit.

    Cons

    Compass Group NZ Ltd have not released to us the whole package to make us really agile. The package we have is still awesome and better than what we have.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jemma from maxyandmimicoffeeshop

    July 2018

    It's great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that I have access to it via my phone fornon the go use.. and have the opportunity to edit on the go

    Cons

    Not being able to easily copy and paste the same roster into more weeks with a small edit here and there

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kyle from ADV Plating LLC

    July 2018

    Great scheduling and time tracking app.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. The interface is seamless across platforms/devices. A lot of features. Great value for the price.

    Cons

    Trying to setup an automated sync with accounting software is challenging, especially with our version of hosted Quickbooks Enterprise.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Diana from Chanteen

    July 2018

    really easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    gives plenty of info which the business requires. very happy with the product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lori from Prohealth Urgent Care

    July 2018

    Deputy is amazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's the ease of the product from the time sheets to making/viewing/changing the schedule

    Pros

    There is such ease using this software. Making schedules is now a joy ! Keeping everyone's time is now so simple, would definitely recommend to all!!

    Cons

    I really have to say that there is nothing I can complain about with this software. The set up was simple and my employees were able to get into it with ease . Such a plus.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • David from Monica Vinader Ltd

    Number of employees: 51-200 employees

    July 2018

    Takes scheduling into the 21st Century

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's simple to use and gives me instant access to everything I need. I love how quick and easy it is to set up a template and allocate shifts. Being able to monitor employee timekeeping gives me greater control over payroll. I love the dashboard that shows me at a glance any leave requests, who's in the shift and who is late. All in all I'm very satisfied with the product and would definitely recommend it to anyone who wants to bring scheduling into the 21st century.

    Cons

    I have no issues with Deputy. Help is always on hand. I recently couldn't work something out and asked a question about 10pm and had the answer before 10.30pm. Really can't fault it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Simon from SafeParc

    July 2018

    Use this everyday, very easy to use and simple.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease to schedule employees

    Pros

    Very easy to use on my side and on the side of my employees. I love how much you can do with it and you are not limited to anything.

    Cons

    Setting up was a little hard on different locations. Also the On time feature never works. Other than that its a solid app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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