There is no doubt that EmployeeConnect really stands out among the other companies that can be found in the area of human resources, I do not regret having worked with them, their services are of an indisputable quality.

I really do not have any complaints to give, on the contrary, I'm very happy with the results and I will definitely come back. Highly recommended.

It has been an amazing journey to get up and running and we are not finished yet. While we are in and working there are still some modules to go before we are fully functional. Our support teams from Employee Connect know their stuff and it's a bit frightening when they appear to read your mind! It's been fun and frustrating at the same time, you need to take the time to get the inputs right to be able to get the outputs you're looking for. We have learned a lot along the way. As we do put more modules on we will see why having a one-stop shop was worth the effort. We had thought the time zones would be a problem but they in fact work well for us - we do in the day and cross with Australia which means answers in our inbox the following morning; while working with [sensitive content hidden] in his time zone was just as good - he worked while we slept and vice versa so responses were there ready when we started our day.

Incorporating the modular format to encompass HR system and Health and Safety in an easy to use platform.

Some of the reporting functions we had been use to we will need to look at how best to create in Employee Connect.

Easy to use, easy to complete timesheets and submit leave. Help from an EC support worker always available.

Didnt like the appraisal function. Wasnt for us as a business.

Excellent!

The platform itself has everything in a HRIS system that we were looking for and more! One of the best parts about partnering with EmployeeConnect is the time and support we have received from the team throughout the whole journey. From the initial engagement and trial to implementation, they are very responsive and always there to help in all stages of the process. EmployeeConnect have been able to tailor their platform to our businesses individual needs in all core modules.

The only thing I can think of is the small number of limitations with the way it integrates with Xero.

Overall, the experience has been highly positive. The service provided by our CS manager, especially during the implementation of the Performance management module, has been exceptional and has outweighed any frustrations caused by platform or integration issues. It is encouraging to see that ongoing improvements to the system's functionality are being made.Considering its value for money, the system is deemed to be a good investment.

The customer success managers have provided exceptional technical support and service during the implementation process. Their patience and understanding with our changing requirements have been greatly appreciated. Despite being busy with multiple clients, our CS manager consistently goes above and beyond to deliver the service we need.The system itself is highly user-friendly and effortless to implement and train employees on. We particularly appreciate the ability to customise the system according to our specific needs. Overall, the system offers good value for money.

There are some limitations in the integration with Xero and the processing of leave requests and balances. The effectiveness of lodging tickets to address these issues has been limited, leaving uncertainty about whether it is an integration problem or a platform limitation.While the system's customisation capability is a positive aspect, it's important to consider the additional costs associated with customisation, which can accumulate depending on the extent of customisation required.