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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000Epicor HCM is an HRM solution offering integrated talent management and human capital management solutions. The application provides tools to support core HR functionality, as well as offers additional modules for performance management, training and development, timesheets, position control, candidate self-service and mobile employee and manager self-service.
Epicor HCM is suited for midsize to enterprise-level companies across various industry segments. Because Epicor HCM is available in three deployment options (Software as a Service (SaaS), hosted, or on-premise license), and can be delivered to meet requirements of varied business types and sizes. The solution can integrate with other Epicor solutions including ERP and Retail management software.
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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000Average User Ratings
Overall
Ease-of-use
3.5
Value for money
3.0
Customer support
3.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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May 2019
Susan from ZOLL
Company Size: 1,001-5,000 employees
Industry: Medical Devices
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2019
Epicor HCM through Payroll Administrators eyes
Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.
Pros
I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.
Cons
I have not found anything as of yet, I am using this system for data verification and reporting only.
February 2018
François from Algorithme Pharma
Company Size: 1,001-5,000 employees
Industry: Pharmaceuticals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
February 2018
Use it as it is, don't mess it up
Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.
Pros
A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.
Cons
Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.
February 2019
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
2.0
Functionality
2.0
February 2019
Good for small businesses, does not scale well
Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better
Pros
A lot of admin options. Can grant permissions by role level security.
Cons
Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.
April 2018
Ethan from Petes hardware
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
April 2018
Epicor is a strong software that being a user of has had many ups and downs
Pros
Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.
Cons
When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor
May 2016
John from ClubZ
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
A complete HR Software solution backed by terrific customer support
I have used the Epicor HCM solution at a couple of different companies. If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you. What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities
October 2017
Lillie from Aavid Thermacore
Company Size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Review Source
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
October 2017
The ERP seemed cumbersome, then when considering the HR piece, it seemed even more cumbersom
Pros
The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly.
Cons
Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome.
April 2015
John from ASG Group
Industry: Management Consulting
Time Used: Free Trial
Ease-of-use
3.0
Customer support
4.0
Functionality
3.5
April 2015
Epicor Overview
Epicor Overview
Pros
Function availability. Excellent interface with like products.
Cons
Modifying output both soft and hard to share data with CRM products.