Flex Surveys
About Flex Surveys
Awards and Recognition
Flex Surveys Pricing
Flex Surveys is available across 3 pricing tiers: Value, Professional, and Enterprise. Pricing starts at $2,500 and scales with each tier, outlined below: Value - $2,500 for small companies Professional - $3,500 for mid-size companies Enterprise - $4,500 for large companies
Starting price:
$4,500.00 one time
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Flex Surveys
1 - 5 of 45 Reviews
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Amazing. -Amazing- Amazing
A more than wonderful program for conducting surveys among employees for their participation in decision-making in the company, which is very useful in analyzing the results.
CONSIts price is high, it is preferable that the price be lower than that.
Keely
Defense & Space, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Hands-Off Approach to Employee Surveys
We have used Flex Surveys for two consecutive years to deliver our Employee Engagement Survey. In addition, we will be using the firm to roll-out a 360 degree performance feedback program. We have been thoroughly impressed by the level of quality and service. The team is friendly, competent, and organized. In addition, they have gone above and beyond by building a customized tool to help us record actions resulting from the survey. They make the process easy to administer, allowing me to take a hands-off approach and saving me valuable time. They even provide training sessions to our managers on how to interpret the reports.
CONSI can’t say enough good things about Flex Surveys and highly recommend them to any company!
Anders
Motion Pictures and Film, 1 employee
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
5
Reviewed April 2020
Flex Surveys are complicated...
FlexSurveys is great if you can understand how to use it.
PROSFlex Surveys has a lot of great features. It also helps me look for new employees. In that regard, it's the best software/website in its field.
CONSIt is very complicated and hard to understand, I looked up several YouTube Tutorials to try to use this program. Because I couldn't understand how to use it, I uninstalled the application.
Vendor Response
After reviewing your feedback it seems you are confusing our "service" with a competitor's "software". Our service model is designed to avoid the frustrations described; as all the main competitors within the Engagement Survey Industry utilize 'Do-It-Yourself Software' in their models. This reliance on software makes the learning process very intensive and a challenge to use their platforms effectively. In contrast, our 'Service Based Model' ensures that we handle all the details of the project. Our account managers oversee every aspect of the project from the questionnaire,to the online survey and all required reporting. We hope that you take the time to review your posting and apply it to the appropriate software that you utilized. Furthermore, if you are looking for a better experience we would be happy to provide a DEMO for our platform for your needs. Just email us at info@flexsurveys.com and one of our account managers will answer any questions. Best Regards, The Flex Team
Replied August 2020
Sonia
Insurance, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Simple Surveys, Insightful Reporting
On Side Restoration appreciates the format and ease by which our company receives customer service feedback via Flex Surveys. The team is quick to respond back to my emails and phone calls, and are always reliable with providing more detailed reports when conducting our quarterly reviews. Based on Flex’s recommendations, we simplified our surveys which resulted in higher participation rates and more sound data. Not only are their reports easy to understand, and provide the insights that we are seeking, but the company always figures out a way to work within our budget.
CONSFlex Surveys are a valuable extension to our small marketing team; they regularly make my job easier and help me to shine even brighter as manager.
Lilli Ann
Health, Wellness and Fitness, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Extremely Knowledgeable & Provides Expert Guidance
"We have had the privilege to have the support of Flex surveys for two consecutive employee engagement surveys. They were extremely knowledgeable and provided expert guidance on best practice for both our initial and follow-up survey. The Team was responsive and provided quick turn around for our change requests. I would highly recommend Flex not only for their orientation and administration of surveys but also for their comprehensive reporting package. The customization they provided offered our leaders great insight on where to begin for action planning on survey results. "
CONSI could not recommend a team more highly from initial discovery conversations through final results.
