The Hyrell Applicant Tracking System effectively modernized the recruitment process at Milwaukee Public Museum and greatly reduced our turn-around time with candidates!

Your product allowed me to take down all of the plastic mail buckets with paper requisition forms from our walls and use technology for our recruitment. I have also found that candidates respond much quicker to the on-line invitation requests than missed and return phone calls!

Pros

Customer service is a 10!
The Virtual Interview Tool allows us to customize our questions by position and filter our candidate pool effectively
We love he flexibility to have applicants upload work samples and provide links to project portfolios for our Professional positions and keep the application simple for entry-level positions!

Cons

The interview schedule allows for 1 Manager to receive the invitation to an on-site interview, so we have a work-around to schedule interview with the candidates thru Hyrell and use our google calendar for HR/Multiple manager invitations to the same interviews.

The computer saavy folk are happy, the not so computer saavy.. well....

We all have people in our organization who seem to struggle with new software, no matter how easy it may be to use. For me personally, after receiving an online demo I was able to navigate Hyrell and use it to it's full advantages (despite a few hectic calls to my Rep when I got stuck), and I just love the product. It saves me time and effort by gathering a tremendous amount of information that you don't find on a resume alone. We have about 77 active users in our organization, and I'm happy to say around 50 of them understand the software, use it for all it's worth, and are incredibly happy with it. Pros: Virtual Interviews, soft and hard skill questions really do give me 90% of the information I need regarding a candidate before I ever pick up the phone and schedule an interview. Paperless drug screening has changed my life. Customer service is top notch and I've never gone longer than 5 minutes without a return call and immediate fix to my issue. Giving the candidates the ability to withdraw their application is the wave of the future. Cons: I don't believe this product was made for a company with as many locations, departments, and moving parts like we are. There are some hiccups such as not being able to turn off certain types of notifications or even limiting who receives the notifications no matter what we seem to do. The training videos need to be made for more specific situations, like "how to duplicate and modify an existing position" instead of only showing how to create a new ad or duplicate one from the pre-filled library. I'd even like one to show step by step how to initiate a drug test. The emails that go to the candidates should definitely have way more indepth information without me having to type it in every time. Especially with how the background/drug testing works.

Great software for Small organization

Emily Bifano was a great support person. She went through several employee changes with our agency and did great. We were forced to centralize all our HR processes into 1 software, which is why we had to cancel our services. Would recommend.

Pros

Hyrell was very flexibility for job postings and functionality for small business. Very helpful to develop a good job board, best feature was the automation of job postings to national job boards.

Cons

Takes a lot of time to create new jobs in the system in order to post them. It is sometimes difficult for new employee/Managers to learn the process.

Easy and efficient online hiring system!

Our office was searching for an applicant tracking/online hiring system that would be easy for both the applicants and hiring managers to use, but didn't skimp out on technical aspects we were looking for. Furthermore, being a municipality, we were on a tight budget. Hyrell has helped us achieve our hiring goals while meeting our budget requirements! The ease of use has been great for our hiring managers and HR. We have totally opened up communication with our candidates and increased job posting exposure, with Hyrell's feature of posting to internet job boards. We also have the capability to post positions in a fashion so that the postings are only available to our current employees. The customer service Hyrell provides is also outstanding. When first integrating to the system, we were provided with a representative that worked very closely with us to help us implement the system, provided 1-on-1 training for both HR and the hiring managers, and continues to check in regularly, even several months after! If there has ever been an issue or question, the representative has been incredibly reachable and responsive. Hyrell may not have every "bell and whistle" that other online hiring systems offer, but they're very close and you can't beat the prices they offer for the service they provide! They have a suggestion board for their customers to submit their ideas for better improvements to the system, and also a great database of frequently asked questions and answers to help you solve any problems you may encounter. Overall, it's a great hiring system if you are looking for something that is easy to use and very straightforward, while still achieving your hiring goals!

Easy to use, great customer service and support, gets the job done

Pros

In the time that we have been using this software, there are three major things that stand out. First, the ease of navigating the software, it is very easy to navigate around as well as make customizations to many of the features of the program. Second, the set up process was painless, I submitted basic information to the company and they had a trial site up and running within 2 days. Third, the support I get from them is second to none. If I have a problem or a question, it is addressed immediately by my account representative.

Cons

Mostly, I wish they posted to more than 4 job boards automatically. They do give the ability to have an ad created from your post that you can use to post to the boards they do not post to, but it would be nice to have this done automatically to more of the bigger job boards.

Fantastic from Demo to Implementation!

We chose Hyrell system because it was the most customization system we found. There is very little that we weren't able to tweak to make the recruiting experience exactly what we needed for our Agency. We were able to write our own screening questions and mix in provided questions for a thorough pre-screening process that gives us much more insight into a candidate than a resume alone. The Hyrell system also allows for e-mail communication between the hiring team, managers and the candidate; much faster than playing phone tag with all those people! All needed documentation can be uploaded to the system, and sent to applicants, so everything is saved in one file, electronically. This as cut down on the amount of paper on my desk drastically! Reference checks can be performed via an e-mail message and a link to a text box or a customized form. And when the candidate is hired, you can download their whole file and turn it into a personnel file with little-to-no hassle. Bill and Jeremy, our contacts at Hyrell, were extremely accommodating. From answering questions via e-mail to calling to check in, there has never been a time where I had a question they couldn't answer. Even when they said "I don't know" it was followed by "I'll check up on that" and I had an answer by the end of the day. The webinar training for me as an administrator and for our hiring managers was thorough and fast-paced enough to fit into busy schedules. This system has helped us reduce our "interview to on boarding" time , and made the job of this recruiter much easier and more pleasant!

Hyrell has a ton of features that make hiring people easier than ever

Easier and way more efficient applicant reviews, scheduling of interviews, and merging of data into our online handbook HR platform

Pros

I love the virtual interviews, it's the best part of the software. Being able to ask pre-interview questions prior to ever picking up the phone and scheduling an interview really allows us to find out specifics about the individual including writing style, schedule preferences and ideaology.

Cons

Not being able to block candidates that we've already ruled out from being able to continuously apply.

Hyrell Is A Very Effective Recruiting Tool!

We have been using Hyrell for about 4 years and have been very pleased! The system is very user friendly, the support is great and we definitely see results!

Pros

Very user friendly!

Cons

I would like the reports to be more detailed.

Geoff Lund, HR Manager with Comfort Keepers

Pros

The ability to have our applicants' hard and soft skill responses scored automatically is a big win for us. We use the hard skills questions for our "must have" questions. Then, we use the soft skill questions for our "nice to have" questions. The resulting score tells us quickly whether the applicant meets the minimum requirements for the job and, if he/she does, how many of the desired or preferred qualities does he/she have. Of course, we also enjoy having the ability to create robust job postings that include not only the requirements but also the benefits of each job. And we also appreciate having these jobs posted to top job boards like Indeed.com. The customer service is terrific also.

Cons

It would be beneficial to set default views within the Talent screen (i.e.-each time you open the screen, it is sorted and filtered in the way you chose).

Great Recruitment Tool!

Pros

I love the positive impression the use of the online process makes on my applicants. The application process is the first view many applicants/interviewees have of our company culture. Many interviewees have said that the text notices sent to applicants throughout the process are welcome, unusual (not received from any other employer), and impressive. The interviewees ascribe those positives to our company, already paving the way for a smooth onboarding process and strong organizational identification with the successful candidate.

Cons

The Hyrell staff are responsive and helpful with any questions or clarifications I need. They are constantly responding to customer suggestions with useful updates. I did experience some bugs early on; Hyrell responded quickly and thoroughly to fix the situation.

Bang for the Buck - Great Product

Pros

This product combines a strong feature set with a great UI. Those of you familiar with bootstrap interfaces will be instantly familiar with the UI. In addition, the feature set is strong. It includes all of the basic functionality of an ATS, with some intriguing additions. In particular, our business adheres to DOT and FMCSA regulations, and Hyrell makes that easy by offering a DOT module that allows applicants to be asked all of the required questions. On the back end, this portal allows HR users to store documents and tests as required by the FMCSA.

Cons

Sometimes the UI flow patterns are a little different from the way that our users expect them to be, but nothing mission critical. Just something to get used to.

Excellent ATS System!

We moved from an all paper system to Hyrell. What an amazing improvement in applicant communication, hiring time and business efficiency! The Hyrell team has been phenomenal in their communication and responsiveness. The system provides easy ways to review applicants and select the best interview candidates. We tailor the application to each specific position and receive better information from candidates as a result. The SAAS model has worked very well as hiring managers can access applications from any web connection. We've received unsolicited feedback from applicants that they've never received updates when applying elsewhere and they are even more positive about working for our company after the high communication experience they receive through the Hyrell system. The text alert feature is quite unique and widely appreciated by our applicants.

Pros

- Easy ways to view all candidates for each position and rank those candidates for interviews.
- Virtual interview questions that are customized to each position.
- Very responsive, helpful and knowledgeable support team.

Cons

- Nothing major. Very pleased with the delivery, service and pricing.