KeyPay
About KeyPay
KeyPay Pricing
AU / NZ: $4-6/employee/month UK: £2-3/employee/month
Starting price:
$4.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for KeyPay
1 - 5 of 25 Reviews
Chloe
Plastics, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2019
KeyPay - Fantastic product
You can try the system before you buy! Since implementing KeyPay, the time and attendance app Clock Me In gives visibility of timesheets allowing the HR and payroll team – and supervisors – to see time worked by employees and whether staff may have forgotten to clock in or out. Eliminating the need to check data and chase staff, payroll went from being a day long process a week to a couple of hours. What’s more, staff no longer have to use physical fob keys, so there is no risk of loss or costs for replacing any hardware, which was previously a growing expense.
CONSThe rostering system does not suit our business roles and patterns which means we can't make the most of having an in built rostering system! The Clock Me In app not being able to operate or store data if tablet goes offline. Ongoing support - not being able to pick up the phone and explain a query to someone but having to put it into words via email.
Reason for choosing KeyPay
Ease and cost of setting up KeyPay.
Reasons for switching to KeyPay
We needed more automation and more functionality for our payroll and leave management processes.
Vendor Response
Hi Chloe, thanks so much for your review, it's fantastic that KeyPay has had such a positive impact in your business with Clock Me In. With the support, we're continuing to build out our support service with comprehensive articles, videos and webinars to streamline the payroll process further. We're keen to learn more about the rostering scenarios and see how we can help - we'll be in touch to get more details. Thanks once again for taking the time to review KeyPay :)
Replied October 2019
Angelique
Wine and Spirits, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Too easy!
The payroll processing is much more efficient and streamlined since using KeyPay.
PROSKeyPay honestly makes processing payroll a breeze... It's the most easy to use, streamlined system I've had the pleasure of using. The built in Award interpreter is fantastic!!
CONSThere have been a few functions that haven't worked as expected, but once raised with the team, they are fixed or added to the development list for improvement.
Reasons for switching to KeyPay
As part of a systems upgrade across the Company
Vendor Response
Thank you for taking the time to review KeyPay, Angelique. We're so happy to know that KeyPay is making payroll so easy for you. We strive to simplify payroll and compliance for our customers, so to hear you love our Award interpretation is fantastic! Glad to know that we've been able to sort any issues, too. We'd love to hear a bit more about your payroll situation and see if we can help you in any other way. We'll be in touch. Thanks again Angelique :)
Replied October 2019
Martin
Accounting, 1 employee
OVERALL RATING:
2
EASE OF USE
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2019
Didn't appear to be compliant
The most important aspect to me was the ability to set up the payroll to accrue and pay annual leave correctly as per the NZ Holidays Act. I was unable to get my one employee set up to my satisfaction. (The employee gets 12 weeks leave a year (24% Holiday Pay). At the time of the trial, he had a balance of annual leave and a balance of holiday pay (24% of earnings since the last anniversary). Paid monthly. After a pay the accrual wasn't correct, leave taken wasn't paid correctly, and doing a termination didn't give the right answers either. Maybe things have improved since I tried so would like to try again.
PROS........................................
CONS........................................
Reason for choosing KeyPay
I didn't proceed beyond the trial.
Reasons for switching to KeyPay
Payday filing
Vendor Response
Hi Martin, thanks for taking the time to review KeyPay. We launched our NZ leave as a beta version, knowing that we had some work to do on automating the complexities of NZ leave. Straight after launch our developers continued work to ensure we were compliant with the complex NZ leave legislation. Your timing is impeccable though and as of today, we've just completely overhauled our NZ leave! Now you can completely automate the set up of an employees leave and the 'kick in' of entitements in accordance with the legislation. We'd be keen to share these updates with you to try again!
Replied October 2019
Deidre
Sports, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2019
Location/Divisional reporting
Ability to upload timesheets from HR system and allocate directly to locations
PROSOur employees work across different locations. We are able to capture the wages costs per location by creating location cost centres which are linked to our GL software
CONSWould like some better reporting options or data extracts
Reason for choosing KeyPay
connects with our HR system - Employment Hero
Reasons for switching to KeyPay
Limited to 200 employees. Xero couldn't upload timesheets with locations
Vendor Response
Many thanks for your review, Deidre :) We love to get this feedback and we're so happy that you're utilising the locations to your advantage. We're always working on improving the product and your feedback on reporting / data extracts is extremely valuable. We understand you are accessing KeyPay via a partner of ours. If you'd like to share more detail, please do send this to your support contact. We'd love to hear more. Thanks again. KeyPay
Replied October 2019
MARTIN
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2020
falls down in some areas
Very payrolly.
PROSThe timesheet facility makes it simple to process payroll.
CONSNot very good at alerting you to what you have to pay to HMRC and when. You have to run a report to find out and have to work out yourself when you need to run the report which rather defeats the point of having software to automate the payroll process. A much better job of this is done by other payroll software. Would benefit a lot from more "localised" explanation as the software is full of complexity i.e. hover your mouse over an i and it explains what you are looking at and how it works.
Reasons for switching to KeyPay
Sage Payroll is so basic it seems to have been produced for 5 year olds