Kissflow

RATING:

4.1

(55)

About Kissflow

Kissflow is a low-code application development platform that brings business users and IT closer to simplifying work management and dramatically accelerating digital transformation. It is the only low-code platform built for multiple personas and has the right blend of simple and powerful features. Kissflow is trusted by global brands across 160 countries for building custom multifunctional apps, process automation, issue tracking, and project management. The product also offers purchase order management, payment-process approvals and purchase-requisition workflow processes. Kissflow integrates with Google Apps and other cloud-based applications such as WebHooks and Zapier End Point using integration APIs. The tool allows users to track process performance, monitor ...
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Kissflow Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Kissflow

1 - 5 of 52 Reviews

User Profile

Sazedur

Verified reviewer

Program Development, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Kissflow is the best digital workflow management software.

My overall experience was great. This software has given me speed up my work. It's very helpful for business workflow and a user-friendly tool. It is very easy to use and very effective. This is my overall experience and It's was great.

PROS

I have an IT firm where I have 5 employees. It took me a long time to maintain my work and I had to face a lot of problems. But I have saved a lot of time since I started using Kissflow and I can easily get things done by my staff. You can add descriptions and attach files to each project, which is very important for a project. I can easily see which project is active, which is on hold, and which is complete. It is very easy to use. Kissflow has increased the speed of my work, I am very satisfied using it. I did a little research on Kissflow and saw that there are many options that will make your business easier. I got everything I needed for my IT firm here.

CONS

The least I like about this software is that it would have been a little easier if I had added the option of exchanging messages with each project. Here again, you have to add a new text field to exchange messages. After all, I like everything, because it's the perfect workflow management software for my IT firm.

Babatunde

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Easy to use BPM Software

It is an easy to design, deploy and use Business Process Management with low code. We have been able to digitize most of our business process using kissflow and our approval process have been faster thereby reducing our cost of running business.

PROS

Ability for me to design and deploy my business process workflow, project and cases almost immediately with little or no support.

CONS

The features I would like to see introduced is the ability for me to convert my tables into PDF without any external integration.

Reasons for switching to Kissflow

We actually didn't switch completely but we needed an approval process that can be faster, therefore, we deployed kissflow to help with that.

Feros khan

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Workflow Automator

Overall kissflow is very useful for our organization

PROS

Wokflow creation is very easy in kissflow and duplication of process also very helpful

Al

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2021

It was great. Then they made a new version and "migrated" us...

Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability.

PROS

It was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked.

CONS

We came to rely on this software and then were forced to move to the new version. Massive price increase. Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either.

Reason for choosing Kissflow

Initially the decision was made on price, performance and feature set.

Zenzele

Individual & Family Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Great workflow management software

Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software.

PROS

The software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable

CONS

Limited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming.

Reasons for switching to Kissflow

DocuSign did not have the functionality we needed - it is not a workflow management software.