LaborIQ Software

LaborIQ Software

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About LaborIQ

LaborIQ by ThinkWhy is a cloud-based, AI-driven software solution that provides salary answers and labor market analysis for effective talent and compensation strategies. LaborIQ is built for recruiters, HR teams, hiring managers, and business-growth planners. LaborIQ provides salary information for jobs across the U.S., and across industries, so businesses know what the market is willing to pay to compete for and win talent. LaborIQ's Salary Answers delivers a precise job pricing tool and candidate benchmarking for over 19,000 modern job titles. With LaborIQ’s market analyzer, hiring teams will get actionable insights on U.S. location and industry performance to broaden talent reach and grow a client base. Customizable dashboards can be shared across organization...
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LaborIQ dashboard

LaborIQ User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 10 reviews

Krystal

Verified reviewer

Company size: 2-10 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Just what we needed

The customer service and follow up has been exceptional. As a small company, many of our service providers don't like to bother with us. LaborIQ has been quick to answer all my questions and has followed up independently to ensure my team and have what we need.

Pros

LaborIQ gave us a cost effective solution to helping our clients negotiate salaries.

Cons

We've run across a couple of jobs that we haven't found in the software, but LaborIQ has been so responsive in adding them that this is hardly a "con"

Shelly

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

LaborIQ has great insights

Pros

The market reports and Salary Answers are very helpful to our clients. We work with all different industries so the additional feature narrowing down by industry has been very helpful.

Cons

There could be better hard skills available. Some job titles are missing but the team has helped me narrow things down when needed

Reasons for choosing LaborIQ

Price was better and I still believe it has the same information and is very user friendly. There are some glitches but it's a new product so I expect it to get even better over time.

LaTrese

Company size: 51-200 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

October 2020

Life Saver

We were in dire need of salary answers that were accurate and reliable. This application has been a lifesaver for our company because now we can get those answers and more, (e.g. supply & demand, future salary forecasting, and benchmarking). We have the upmost confidence in the recommended salary ranges because the reports can be drilled down to our company size, industry, and revenue. We never have to worry about being competitive within our market again!

Pros

Ease of use, Benchmarking Tool, and Accuracy

Cons

Not able to edit a saved report without starting over No app integration

Reasons for choosing LaborIQ

The onboarding option and needs for our company.

Susan

Company size: 11-50 employees

Industry: Public Relations and Communications

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

The most accurate compensation data available

I am able to competitively pay people in geographies (I have five offices and don't want to under pay staff) and risk losing people in this critical period of growth.

Pros

I can quickly find compensation data for any title in any geo for my company (based on size, based on office location, and based on my industry). It was the first data I felt really reflected reality!

Cons

They use government SAIC codes and titles and they may need to offer some "similar job titles" for people.

Reasons for choosing LaborIQ

They were the most responsive, and were the only solution that was based on verified data.

Reasons for switching to LaborIQ

There was too much manual labor involved to make it work

David

Company size: 2-10 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

LaborIQ

Extremely good. Sales, on-boarding and support are top notch.

Pros

Easy to use and reports are very nicely done. Wide range of data that can pulled and neatly organized into client or pitch decks as well as published content.

Cons

Some job titles are missing but are being added. Would like to see custom input for job skills and responsibilities as well versus just a drop-down menu.

Reasons for choosing LaborIQ

Based on prior experience inside a large global firm that does compensation analysis very well I felt like LaborIQ was the closest to that of all the options available. Plus they are providing much broader labor analysis that even my old firm wasn't able to offer. The team there is very innovative and I believe they are just getting started and will continue to add new features to provide even more value. Very happy to have them as a partner.

Catrina

Company size: 501-1,000 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

I love the feature to narrow roles by responsibilities/skills & the support has been phenomenal!

So far, I have been very please with the set up, support and data. The customer service team support has been above and beyond and very much appreciated!

Pros

The best feature, to me, is being able to narrow job responsibilities to help ensure I'm comparing like roles. The software has a bit of a learning curve but I'm learning it fairly quickly.

Cons

From the main dashboard and market analysis I can narrow roles by responsibilities, but not once I have brought in the employee data and set up my dashboards. I wish there was a way to upate job roles within the dashboard after a title is selected.

Reasons for choosing LaborIQ

Price plus the unique feature to be able to narrow roles through job responsibilities/skills to ensure a more like comparison.

Rob

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

LaborIQ gives us incredible insight

The company is very friendly and quick to respond to our needs. The software is easy to use and helps us accurately plan and forecast employee costs across every region in where we operate. We have more information at our finger tips about employee salary data than we have ever had in the 20 years of hiring technology employees. LaborIQ allowed us to not over pay for several technicians in a region I was unfamiliar. The product paid for itself in the first few months of us using it. I highly recommend this product to any company looking for insights on labor rates and labor forecasting.

Pros

The software is very easy to use and provides a extremely robust solution.

Cons

I had an issue logging in at first but their support team was very responsive and fixed my issue on their end immediately.

Sejal

Company size: 201-500 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

New Client Review

So far my experience has been great. I was working with [SENSITIVE CONTENT] for close to 6 months before our organization made a decision. [SENSITIVE CONTENT] was always very helpful and she stayed in touch doing whatever was necessary and possible to gain us as a client. After joining Labor IQ. [SENSITIVE CONTENT] became our client success partner. [SENSITIVE CONTENT] has been amazing. She is prompt and is willing to help with whatever we need. She has done several demonstrations already and is happy and very helpful each time.

Pros

Labor IQ's software is very user-friendly, is appealing to the eye, and is easy to navigate.

Cons

If I had to choose anything it would be user licenses. We have 5 licenses to use and if I could change anything I would make that more.

Reasons for choosing LaborIQ

LaborIQ was the best fit for what our organization needed and wanted to accomplish when it came to market analysis, benchmarking and industry salary comparisons.

Jason

Company size: 11-50 employees

Industry: Management Consulting

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

CEO Review

Great support on the initial experience.

Pros

Tons of good data to look over and looks to be thorough.

Cons

Need simplified on how I can make money on it. Not sure I'm the target market.

Brittany

Company size: 201-500 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

October 2020

My Opinion

Overall I really enjoy using the tool. I am confident that as time passes, more and more customizable features will become available.

Pros

I loved the analytical reporting that was available within the tool. It also helps that data is being captured real time and the system discloses where the data is pulled from.

Cons

As it stands today the system has some limitations around truly customizing searches. It is lacking exporting features that are helpful also (i.e Ecxel).