Leapsome

RATING:

4.7

(62)

About Leapsome

Leapsome is the all-in-one intelligent people enablement platform used by CEOs and HR teams at more than 1500 forward-thinking companies (including Spotify, monday.com, and Unity) to drive employee development, productivity, and engagement. The platform combines tools for Goals & OKRs Management, Performance Reviews and 360s, Development Frameworks, Employee Learning & Onboarding, Employee Engagement Surveys, Feedback & Praise, Compensation & Promotions, and Meetings.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Leapsome Pricing

Modular pricing starts from $8.00/month per user (billed annually). Contact Leapsome for detailed pricing information and a custom quote.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Not Available

User Profile
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Leapsome Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Leapsome

1 - 5 of 62 Reviews

User Profile

Khallyl

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Leapsome is characterized by its simplicity and user-oriented design

PROS

It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

CONS

Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

Nina

Internet, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Leapsome gave us a way to hold 360s that worked with our unique company structure

Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

PROS

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

CONS

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Reason for choosing Leapsome

What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2024

Run from this company

PROS

Surveys, Reviews, and performance evaluations for tutors.

CONS

Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money.

Erica

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great tool with diverse features that make employee engagement simple while requiring little admin

- Implementation was fast and simple with flexible onboarding sessions according to our needs. - Always fast replies from customer support. - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately. - Good user experience with new features being installed frequently.

PROS

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

CONS

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Reason for choosing Leapsome

Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come.

Nina

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Leapsome is a great tool to accompany your HR processes

- globally standardized and documented feedback process - easy-to-analyze employee engagement surveys - employee kudos - Goals and OKRs

PROS

- easy to use and intuitive - very flexible in terms of setup

CONS

It would be great if we could log in as the different users

Reason for choosing Leapsome

- user friendliness - step-by-step roll out of features - personio API - price