What is Leapsome?

Leapsome is an HR platform that combines features for all the performance management, employee engagement, and employee development needs of small to large organizations. The platform offers tools to align, enable and develop employees, including goal and OKR management, performance reviews, employee engagement surveys, 360-degree feedback, recognition, one-on-one meetings and employee onboarding and learning.

Leapsome helps empower and develop employees across the organization, build high-performing teams and save time and effort on recurring people processes with automation, templates and built-in best-practices. CEOs and HR teams in forward-thinking companies such as Spotify, Trivago and Babbel use Leapsome to enhance their people management processes.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

15 Reviews of Leapsome

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

September 2020

Nina from movingimage EVP GmbH

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Leapsome gave us a way to hold 360s that worked with our unique company structure

Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

Pros

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Reasons for Choosing Leapsome

What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!

February 2020

Erica from finleap GmbH

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great tool with diverse features that make employee engagement simple while requiring little admin

- Implementation was fast and simple with flexible onboarding sessions according to our needs. - Always fast replies from customer support. - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately. - Good user experience with new features being installed frequently.

Pros

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Cons

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Reasons for Choosing Leapsome

Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come.

December 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2020

Just poor

The idea is great but the product quality is so low. The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list. would not recommend.

Pros

Helps to get and receive feedback remotely.

Cons

User experience and bugs. Clunky piece of a software.

July 2020

Nina from EGYM GmbH

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Leapsome is a great tool to accompany your HR processes

- globally standardized and documented feedback process - easy-to-analyze employee engagement surveys - employee kudos - Goals and OKRs

Pros

- easy to use and intuitive - very flexible in terms of setup

Cons

It would be great if we could log in as the different users

Reasons for Choosing Leapsome

- user friendliness - step-by-step roll out of features - personio API - price

March 2020

Aldo from Summa Solutions

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

A truly happy customer

We got into Leapsome from the Goal management angle. We are a Digital Commerce implementation agency; we use Objectives and Key Results (OKRs) and we need a tool to handle the multiple goals we define. We used another one before, which was then bought by a bigger company and shut down. We got really flustered about it, but it was truly a blessing in disguise, as it led us to switch to Leapsome. We found it *instantly* better than the previous platform, in absolutely ALL aspects. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement. It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. ALL features are useful, there are no "fillers" here. The team is fantastically helpful, the few times we had some questions or small issues, we got not only answers but actual solutions in no time.

Pros

A heck of a value for your hard-earned dollars. The performance reviews system is second to none in this galaxy, and probably beyond it too. The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless.

Cons

I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot.

Reasons for Switching to Leapsome

Atiim was bought by Workfront.