Lucky Carrot

RATING:

4.5

(28)

About Lucky Carrot

Lucky Carrot is a recognition platform that enables everyone to send virtual carrots to one another—as well as redeem collected carrots for gift cards and fun experiences.

Lucky Carrot Pricing

Starting price: 

$0.01 per month

Free trial: 

Available

Free version: 

Available

Enable your employees to recognize and appreciate each other for the awesome job done!
Slide 1 of 5

Lucky Carrot Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lucky Carrot

1 - 5 of 28 Reviews

User Profile

Mane

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great tool for peer to peer recognition

PROS

- Lucky Carrot is a great employee recognition tool that provides an efficient and effective way of appreciating the hard work and dedication of employees, as well as another way of promoting company values. - It increases employee engagement: By regularly recognizing and appreciating employees, it helps boost their morale and motivation levels.

CONS

Nothing comes to my mind :) We had a good experience with Lucky carrot so far.

Vendor Response

Hi, Mane! Thank you for the review. We are happy to know you enjoy using Lucky Carrot. It means a lot! We are glad you can't think of any cons at this point. But if you do in the future, let us know what you think you would like to see improved or added to the platform, so we make your experience even better.

Replied February 2023

Ani

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Recommendation to use Lucky Carrot

It is quite an affordable and very useful tool.I especially like creating group events, anonymous surveys and employee self-esteem.

PROS

It helps that, along with the growth of the organization, employees of different departments start to know each other.It helps me as a representative to understand which of the employees has what strengths, and how I can use that resource and help him move forward.It helps to understand the problems in the team through anonymous surveys and to look for ways to solve them.The most important thing is that the team likes to evaluate each other's work with this system and, in the end, use the carrots collected by them. This motivates the team a lot.

CONS

I cannot mention such a point․I would like to mention that the team reacts very quickly in case of any small question or problem

Reason for choosing Lucky Carrot

It is very friendly, easy to use and motivating our teams.

Vendor Response

Hey, Ani. Thank you for your feedback. We really appreciate your opinion and will continue improving the Lucky Carrot platform for even better user experience. Please feel free to let us know which parts of our platform you would like to see improvements in the future!

Replied February 2023

Anonymous

51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Lucky Carrot as Reward

It is easy to work with lucky carrot and their team.

PROS

The best of Lucky Carrot is that You can easy reward Your employees with real life valuable gifts.

CONS

There are couple of things that lucky carrot is missing that are really needed in the app. the 1st is integration to know collaboration platforms like Microsoft Teams and Slack. there is no option for Enterprise SSO configuration, so users either have to have separate username/passwords or link their work profile with their lucky carrot profile which is difficult and time consuming operation. There is also no widgets.

Vendor Response

Hey there, Thanks a lot for your valuable feedback as it helps us become better in what we do. Regarding the integrations, we do have Slack integration and currently working on Teams integration, as well.

Replied June 2023

Narine

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Lucky Carrot Review

Overall it's a nice app to keep a fun and engaging spirit among employees. Besides, the customer support is always responsive and helpful. I normally get replies for my requests on the same day or maximum two. Special thanks to [sensitive content hidden].

PROS

It's easy to use and also quite interactive, fun and engaging for the employees .

CONS

One of the features that is missing now is being able to give carrots to employees as administrator by generating special codes for them. It's a really important one, since sometimes we want to give employees carrots as bonuses or gifts. I've already informed the Lucky Carrot team about this and hope the feature will be back :) Another problem is the speed of the card deliveries. It's really difficult to plan buying something specific with the cards when there's a risk that by the time the card gets delivered the store may run out of the product we want to buy. The same applies to online cards as well.

Vendor Response

Hi, Narine, thanks for your review. Lucky Carrot does have an option for the company to grant employees carrots for special occasions. It can be found in the "Special Reward" section, which comes 4th from the top in the left sidebar. It is visible to the users with admin access. As for the gift card delivery speed, we recognize that sometimes the expectation period may expend slightly beyond the regular 7-work-day period. We are working on making the process faster and smoother.

Replied February 2023

Susanna

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

SuperAnnotate Experience with Lucky Carrot platform

PROS

Lucky Carrot is an excellent tool for expressing gratitude towards our employees and encouraging peer recognition. Our team has found it to be a great source of positivity, helping to reinforce our company culture and values. It's a good way to show our appreciation in a meaningful way and promote a culture of recognition within our organization.

CONS

There was a feature of issuing additional carrots case by case, which was very useful for rewarding employees on different occasions from the company. Unfortunately, this feature was removed.

Vendor Response

Hello, Susanna. Thank you for the elaborate and honest review. We are happy your team finds the platform to be so useful and conducive to the team culture. We appreciate your feedback, because it helps us improve the platform and make your experience better. As for the feature you mentioned, it sounds like the "Special Reward" feature that is still available in the timeline. In any case we will soon contact you to address your concern.

Replied May 2023