About Merinio

Merinio Workforce Automation is a cloud-based human capital management (HCM) solution that helps midsize and large organizations plan and manage their workforce's schedules.

Key features include an enhanced scheduling module that enables users to quickly create complex schedules, a multichannel communication module where information can be relayed between company and employee via two-way calls, SMS, a mobile app and emails, and a time and attendance module where employee hours are logged and measured against their schedules.

Merinio also offers a compliance engine that ensures all rules and regulations are met while maintaining an optimized workforce schedule.


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

14 Reviews of Merinio

Average User Ratings

Overall

4.4 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(6)

6

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

August 2021

Martine from Biron Health Group

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Keep it simple! - easy to use and implement

Excellent! Our project manager is very closed to us and very helpful. He takes time to understand our needs and get back to us very quickly. The employes find the application easy to use as well as our scheduling team. We have now over 350 people using the apps and it makes our life much easier.

Pros

We had to deploy this software within a week for about 125 people. The support and implementation team are very hands on, they listen your needs, very quick responses and their chatbot is very useful. The app is well done and the UI is nice and clean. Our people manage very quickly how to use it.

Cons

The reports are little bit limited and there is no chat session available for the team. The open shifts cannot be shared/exchanged between people with the team at the moment.

Reasons for Choosing Merinio

Price, data security, easy to use, easy to implement, cost/user

Reasons for Switching to Merinio

It was hard to manage, the scheduling module was horrible, it takes hours to make a schedule that takes now more than 50% less time... no mobile app....

August 2021

Adrianne from Tel-jeunes

Company Size: 51-200 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2021

A must have for several years!

After integrating Merinio to our business, we gained a lot of insight on our employees schedule and their needs. We were able to centralize a lot of information and provide an easy and carefree employee experience. The team is super responsive and super friendly. Overall, we're delighted to use Merinio to manage our business schedules.

Pros

The interface is user friendly, easy to use and intuitive. You can customize as many features as you want for your employees to use. If you don't need some features, you can simply hide them from the employee interface. You can always come back and adjust your settings if need be!

Cons

Integrating the product to our existing business was almost flawless. We are a 24/7 organization, so their team had to find some workaround for us to be able to use the interface smoothly. They took it to heart to find a solution for us!

August 2021

Philémon from Groupe EM

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

2.0

August 2021

Intéressant mais le logiciel manque de fonctionnalités

Pros

c'est simple d'utilisation. Service à la clientèle réactif

Cons

Il manque la possibilité de discuter avec les collègues ou les superviseurs. Il serait aussi intéressant de pouvoir offrir ou échanger nos quarts de travail dans le logiciel

Response from Merinio

Replied August 2021

Hi Philemon, we are sorry to see that these missing features had such a big impact on your overall experience. Rest assured that some of these will be coming soon and they will be as user-friendly as the other features you seem to have enjoyed. Our team is always available to answer your questions and get your feedback!

August 2021

Salah from Ski Sutton Inc

Company Size: 201-500 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Excellent prroduit

Pros

Pas mal tout. Il est facile d'usage, Quelques heures de pratique et le tour est joué. Contacter les employés est tellement facile, intégrer le questionnaire Covid, babillard, horaires, etc Le soutien technique est excellent, rapide et à l'écoute. je le recommande.

Cons

Des trucs mineurs peut être, comme mettre un total général au rapport de validation par exemple (lors de l'extraction en format PDF), mais en gros, c'est difficile de trouver quelque chose de ''faible''

August 2021

Annie from Corporation ski & golf Mont-Orford

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Pros

So glad we went for it From manual time sheet!

Pros

The fast évolution and ease to travel around

Cons

Repeated training for new employees (seasonality of our business) and still challenging for elders to understand that they must block the days they are not available since used to indicate the days they are available so more management and corrections.

Reasons for Choosing Merinio

Features, customer experience