NEOGOV vs Rippling

RATING:

4.4

(396)

NEOGOV has 396 reviews and a rating of 4.44 / 5 stars vs Rippling which has 3045 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (396)
4.9 (3045)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
October 20, 2023
May 10, 2024
Pros/Cons
  • Pros

  • The cost how easy to use for managers employees, and HRIS administrators.
  • I have worked with many companies with implementation, and I was impressed by the assistance and setup NeoGOV had for working with their API.
  • Cons

  • Implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again.
  • When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name.
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  • Pros

  • Everything I need to relate payroll, time off, insurance, is in the same application and its ease of use and navigation is outstanding.
  • The ability to send over time off and have it documented. I also love the dashboard, the cleanness, and seeing team member updates is amazing.
  • Cons

  • Horrible Onboarding for someone who advocates themselves as an onboarding service.
  • Probably more of our problem, but the birthdays are not up to date.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

Advisor Recommendations

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159 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos